TheGildedLine

Laser Cut Wedding and Event Products and Home Decor

Greenville, South Carolina
| 7,251 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    Please contact us with any questions about custom made products. We work hard to answer your email within 24 hours during business days. Thank you!

Announcement

Last updated on Jan 12, 2017

Please contact us with any questions about custom made products. We work hard to answer your email within 24 hours during business days. Thank you!

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Sofia and Bill Sayer

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Sofia and Bill Sayer

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About TheGildedLine

Sales 7,251
On Etsy since 2015

Specially Curated and Expertly Crafted Laser Cut Products

Shop members

  • Sofia Sayer

    Owner, Designer, Customer Service

  • Bill Sayer

    Owner, Designer, Customer Service

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a name sign, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and, as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: We share information with Etsy as necessary to provide you with our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with my services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and othedictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as DropBox and Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact US

For purposes of EU data protection law, we, Pinpoint Creative Studio LLC, are the data controller of your personal information. If you have any questions or concerns, you may contact me us:
Pinpoint Creative Studio, LLC
250 Mill Street, Suite PW2240
Taylors, SC 29687

Ph: 864-252-4030
E-mail: designer [!at] ppointlaser.com

*If a customer contacts you to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or request that the customer send a request directly to Etsy
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

Sizing details

For our name signs: the most popular size we sell that our customers hang above a crib is the 35 inch long size. The second most popular size is the 30 inch long size. The height changes depending on the characters and length of the name, as well as the font you choose for your sign. For shorter names with less than 3 characters (like "Zoe or "Ivy") we recommend ordering the 30 inch long size at the largest.

Business Signs

We often make signs for businesses. To give you an accurate price quote, please tell us the following. Quotes can take up to 2 business days to be made.
1) do you have a budget?
2) will the sign be indoors or outdoors?
3) where is you location (for shipping)
4) do you want a fully mounted sign, or do you just want the letters cut so that you can mount them on your own?
5) what size do you need?
6) if you want your sign in color, please tell us what colors (as opposed to us simply cutting you sign and you paint it.

We recommend acrylic signs for durability and maximum professional look, although they do cost more. We can give you pricing for both painted wood signs and acrylic if you would like.

Pricing of Signs Painted Wood Signs

The price depends on the size, and we charge by the length. Most of our name signs, and custom laser cut orders (not the mirrored signs) cost the following:
35 inches long: $100
30 inches long: $80
23.4 inches long: $60
18 inches long: $40

Hanging a Sign

We recommend hanging your sign with small nails under the letters (not through the sign itself as it is very delicate). The sign is light enough that small nails will support it.

Proofs

We are happy to provide you with a proof after you place an order (just leave a note in the "notes to seller box" when you check out). We will email you a proof before we cut your sign, and typically we do not send the proofs for at least 1 week after you order.
Also, if you scroll through the pictures in the listing you will see type character examples.