**** I try to be as accessible to my customers as possible. I am available via the following channels: convo me on Etsy, send me an email, Facebook chat, or use Yahoo Messenger, AIM or Skype messaging. However, for personal reasons, I am not available via phone.
**** If you have a deadline to be met, please let me know BEFORE you make your purchase. I try to get to everyone has quickly as I possibly can but I am just one person. I complete work in the order that it is received but if you need a rush order, I will do my best to accommodate you. Please understand, I try not to work on the weekends as I want to spend this time with my family.
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Accepted payment methods
Returns and exchanges
Full refunds must be requested prior to receiving sketches/concepts/options.
I want to ensure that every customer is 100% satisfied with their designs. This is why I work with you until the project is completed to your liking. Due to the nature of graphic design work, though, I can not offer refunds.
Additional policies and FAQs
TheGirlMakesBanners reserves all design rights. If you purchase a design from me and want to use that same design for other items like your blog, facebook, twitter,etc. you must contact me FIRST. Designs cannot be modified in any way except by me because I have the original file. If I find that you have misused my graphics, you will be sent a $75 paypal invoice immediately and a convo requesting that it be paid and the graphic taken down. I work hard at everything I do and am a one woman show, so I appreciate respect for my work and talent.
If you need a text/color change to something I have created for you, let me know and it will just be a small fee for the alterations. I keep everything I make so I can always go back to it or create you a new design based on what we had started.
The only thing exempt is logo designs. If you purchase a logo design, you will get the full rights to the design. It is 100% yours to use/modify as you wish. A banner and/or avatar design is NOT a logo.
******* DESIGN ELEMENTS & PHOTOGRAPHS
Every custom design is made specifically for that customer, however, I reserve the right to re-use design elements used in your design on other designs as I see fit. However, careful consideration is taken to not give any two designs the same overall look.
I am more than happy to use your own photographs and design elements in your design, however, it is the customer's responsibility to assure that proper licensing is obtained for use of these items. If you wish to have photographs used in your design that are not your own property, you can purchase them from istockphoto.com.
****** ONLINE GRAPHICS VS. PRINT DESIGN
Finished (flattened) artwork will be emailed to your Etsy address upon completion of the project. You may wish to save the completed artwork to your computer as a backup. Typically, online graphics (banners, avatars, etc) are not intended for PRINT use and will not be large enough or a high enough resolution to print correctly. If you wish to use your website graphics for print use, please notify me BEFORE the artwork is made so that extra steps may be taken to create a higher quality, print ready file. You will be charged extra for this use, depending on the project. The original, layered versions of your artwork will not be supplied to you, unless you request them and pay an additional fee.
Once a print ready file is emailed you, do not make alterations of it yourself. The color profile, resolution, and other specifications are critical to the quality of your print. If you change ANYTHING within the file these settings could be altered and your file will not print correctly again. If you need an alteration made to the file, please contact me and I am more than happy to work with you.
******* ORIGINAL FILES
Upon completion of the project, all designs will be e-mailed to you in the format that is stated in the listing. However, if you would like to get the original Photoshop files of your design with all layers in tact, it is an additional $30.