PastelLulu

Miami, Florida

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Items

496 Sales
 

All Items

PastelLulu Team

Contact shop owner

PastelLulu Team

Reviews

Average item review
5 out of 5 stars
(98)
See reviews that mention:
Quality 8 Shipping 4 Customer service 4

About PastelLulu

Sales 496
On Etsy since 2018

💘

Creator. Hedonist. Bad at math Asian.

Shop members

  • Lulu

    Owner

    Just your average INFP artist.

  • Fluffy

    Lap Warmer

    Fluffy is The Boss. By purchasing from our shop, you help to provide wet food galore for her😂

Production partners

  • Print Shop

    San Jose, CA

    Helps us print and ship our items!

Shop policies

More information

Last updated on Jun 11, 2021
Frequently asked questions
I don't have Paypal, how to pay by credit card?

☘️We accept all major credit cards through Paypal. You do not have to have a Paypal account when buying in our shop.
☘️👉 If you don't have Paypal:
1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2) You'll be prompted to fill in your billing and credit card information.
3) Enter your email address so PayPal can send you a receipt.
4) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.

☘️For more information read here:
www.etsy.com/help/article/339

Custom and personalized orders

🌹We accept custom orders! See something you like but want to add a name to it, or maybe a different color? Send us a message!

Care instructions

☘️Apparel - Machine wash: warm or cold. Tumble dry low heat. Do not iron on printed area. Do not steam. Do not dry clean.

☘️Phone Cases - Wipe with a damp cloth.

Gift wrapping and packaging

🌼Unfortunately we do not offer gift wrapping or packaging.

Sizing details

🌹Please check the photos of the apparel listing for the size chart.
🌹We also provide measuring instructions among each listing photo.
🌹Take your time making a right choice ❤️
🌹All of our sweatshirts and t-shirts are unisex sizing.

I received my order today and not all items are here

🌻Multiple items are shipped separately.
🌻Etsy allows us to attach one tracking number per order, and once the first item ships your order is automatically marked as complete.
🌻Don't worry, the rest of your order is on its way! Please send us a message if you have any concerns.

Lost or stolen packages

☘️Our shop cannot be held responsible or liable for any packages once they have been shipped.
☘️Unfortunately, refunds are not available for package theft or if the item is lost in the mail.
☘️We do our best from the start to work with you and make sure you have a great experience.

Incorrect address

🌼Orders with misspelled names and incorrect shipping addresses due to client’s error will not be refunded once shipped.
🌼Replacements can be purchased for full price.
🌼If the shipping address needs to be changed, you must message us ASAP, before we ship your item for you.

Returns and exchanges

⭐All sales are final.
As an Etsy sellers we don't have resources of Amazon.
🌼Because all of our items are made to order we do not exchange or refund.
🌼 We do not refund or exchange items because of buyer's remorse.
🌼We appreciate your patience and understanding.

Shipping times

⭐Please note that Etsy is different from Amazon. As a small business owners we do not ship overnight.
🌻All of our items require up to 7 business day processing time, however, usually it's much faster.
🌻We do the best we can to get them out much faster, depending on order volume/time of year. Please note, that USPS's processing times do not depend on us.
🌻We do not offer priority shipping.
🌻We don't guarantee shipping our products with specific postal services.
🌻Some of our items are sent by DHL, UPS or FedEx, we can't change that to USPS and vice versa.
🌻It is up to the buyer's discretion to decide whether or not they agree to these terms, as refunds will not be given for items that do not arrive on time.