Jackie Cook

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Jackie Cook

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Shop policies

Last updated on November 7, 2014
Thank you so much for visiting The Green Ruffle! Here you will discover a wide variety of beautiful and useful handmade items. Visit frequently as I will continue to update the shop and add new and exciting items.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Custom orders are not returnable unless there is a major defect in materials or craftsmanship. If your purchase arrives damaged or defective, contact me immediately and we'll find a solution, either refund or replacement. Save all packaging and ship item back to me. I will reimburse you for your return shipping fees.
Payment
Payment is due upon receipt. Payment accepted by credit card, Etsy gift card, and PayPal. Please contact me as soon as possible if you need to cancel your order. Cancellations will not be allowed on digital files once payment has processed.
Shipping
The Green Ruffle will generally ship your purchase with USPS. Delivery time varies on location. If you require guaranteed fast delivery, please contact me prior to making your purchase so I can calculate shipping costs. International orders not available at this time. Digital files will be available for download immediately after payment is received.

Please know that with few exceptions, each item in my shop will be custom handmade just for you after you make a purchase. Please allow 5-7 business days for your item to be made before it will be shipped. In many cases your order can be completed in less time, but please do take this into consideration before purchasing.
Additional policies and FAQs
Custom orders will happily be considered. However, all products may not be available for customization. Please contact me with your request and we can discuss options.