TheGreenZebra

33 Sales On Etsy since 2008

0 out of 5 stars
(23)

Announcement   Hello & Welcome!

Please see my Shop Policies for complete buying & shipping information before purchasing any item. Thank you!

http://www.etsy.com/shop_policy.php?user_id=5586223

Announcement

Hello & Welcome!

Please see my Shop Policies for complete buying & shipping information before purchasing any item. Thank you!

http://www.etsy.com/shop_policy.php?user_id=5586223

TheGreenZebra

Contact shop owner

TheGreenZebra

Reviews

No reviews in the last year

Anonymous on Jun 29, 2010

5 out of 5 stars

Kathy was the best to work with! She was quick to respond, very flexible and very creative. She did an excellent job and I highly recommend her as a designer! Thanks so much - the finished product is amazing!!

This listing is no longer available

Anonymous on Jan 20, 2010

5 out of 5 stars

Was very happy with my banner and avatar, will Come again when I need it!

This listing is no longer available
View all 23 reviews

Shop policies

Last updated on March 5, 2011
♥ ♥ ♥ WELCOME! ♥ ♥ ♥

Hello and thanks for visiting my shop! I hope you found something you like.

If you have any questions regarding my work or shop policies, please don't hesitate to ask.

Or just drop me a line! I'd love to hear from you!

Accepted payment methods

Payment
♥ ♥ ♥ PAYMENT ♥ ♥ ♥
All payments are via PayPal and must be made upon checkout.

PAYPAL is a safe and easy method of payment. You don't need to set up a PAYPAL account. You can pay with a credit card directly from Etsy. If you need more help figuring out how to pay thru PAYPAL, visit this link for a brief tutorial:

http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

If for some reason you cannot make payment right away, please convo me to let me know the situation.

If you are making multiple purchases, please let me know so I can adjust the shipping fees accordingly.

* Multiple orders are placed in separate boxes. Should you wish to save on shipping fees, I may place these in a single box, at your request.
Shipping
♥ ♥ ♥ SHIPPING ♥ ♥ ♥

** FREE SHIPPING when you buy two or more items from November 15-30 (this does not include pritables). Your items will be sent via regular air mail for faster delivery (7 - 10 days). Any shipping feees will be refunded thru Paypal. **


All items are automatically sent via International Registered Air Mail. This has a tracking number though it does not include insurance. Once your payment is received, I will ship your item on the next earliest Friday (Hong Kong time). At the moment, I ship only once a week. Once your order has been sent, I will send you an email confirmation via Etsy conversation.

I do not ship on weekends or holidays as the post office is closed.

**IMPORTANT**

It takes anywhere from 1 to 4 weeks from the time your package is shipped, for delivery to your address. So please do purchase your item ahead of time.

Orders will be shipped to your Etsy address and NOT your Paypal address. Please make sure your Etsy address is correct or leave me a message if you would prefer to have your package mailed elsewhere.

If you wish to send the item as a gift, I can include a handwritten note card with your personal message free of charge!

Should you wish to receive your item within the week, faster shipping is available thru EMS express, equivalent to first class mail. Please convo me for the rates for your country. Please convo me before you make your purchase to adjust for higher shipping rates.

International buyers are responsible for any customs fees.

I take special care to make sure that your order is beautifully and safely packaged.

• Your jewelry orders will come in a ribboned gift box. Multiple orders are placed in separate boxes. Should you wish to save on shipping fees, I may place these in a single box, at your request.

• If your package is returned to me because it was unclaimed or I was given the wrong address, I can re-send the package (for an additional shipping fee) or give you a refund (minus shipping fees).

• Once the package has been sent through registered mail, I am not liable for any damage, loss or theft. I retain receipts from the post office as proof that your package was sent. Should you wish to avail of insurance, do let me know and I can adjust your invoice accordingly.
Refunds and Exchanges
♥ ♥ ♥ REFUNDS & EXCHANGES ♥ ♥ ♥

All sales are final. Please read the item description carefully before you make your purchase.

Refunds and exchanges are offered only if I have made a mistake with your order.

If your item was damaged in transit, kindly convo me before leaving your feedback. We may be able to work something out.

Please contact me within 3 days of receiving your order, for refunds/exchanges.

I'm afraid that for health reasons, I cannot offer any exchanges or refunds on jewelry items.
Additional policies and FAQs
♥ ♥ ♥ OTHER STUFF ♥ ♥ ♥

• If you have a query regarding your order, please include the date of purchase, your user id, and the item(s) purchased
in your inquiry. This will ensure a speedier response. You may reach me via Etsy convo. I usually reply within 24-48 hours.

• All products and images are protected under copyright including reproduction rights ©The Green Zebra Studios.

Please do not use my images without my permission. Just ask!

Thanks for looking!

♥ The Green Zebra