TheHappyGiftMakers

Laser engraved unique personalised gifts and keepsakes

Bedford, United Kingdom
|
| 4,183 Sales | 5 out of 5 stars 5 out of 5 stars

TheHappyGiftMakers is a Star Seller!

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Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to our store and thank you for stopping by.
We are a family run business in the UK and we love to create beautiful bespoke gifts, keepsakes and home decor using our advanced laser machine.
We insist on using only the finest quality materials so that you can be sure that you are getting a high quality item that will last for years to come and a gift that you can be proud to give.

Please do take note of our processing time for your item (this does not include shipping time) as we do not want you to be disappointed if an item doesn't turn up in time for a special event. There are also still some delays with shipping services, particularly International so please bear this in mind before ordering. Please contact us if you need a rush order and we will happily help out. Happy shopping 🛍☺

🌟Sign up to our email list to be the first to hear of new product launches and special offers. Get your VIP 10% discount code straight to your inbox by copying and pasting this link into your browser: http://eepurl.com/hkh5PX🌟

Announcement

Last updated on Jan 1, 2024

Welcome to our store and thank you for stopping by.
We are a family run business in the UK and we love to create beautiful bespoke gifts, keepsakes and home decor using our advanced laser machine.
We insist on using only the finest quality materials so that you can be sure that you are getting a high quality item that will last for years to come and a gift that you can be proud to give.

Please do take note of our processing time for your item (this does not include shipping time) as we do not want you to be disappointed if an item doesn't turn up in time for a special event. There are also still some delays with shipping services, particularly International so please bear this in mind before ordering. Please contact us if you need a rush order and we will happily help out. Happy shopping 🛍☺

🌟Sign up to our email list to be the first to hear of new product launches and special offers. Get your VIP 10% discount code straight to your inbox by copying and pasting this link into your browser: http://eepurl.com/hkh5PX🌟

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About TheHappyGiftMakers

Sales 4,183
On Etsy since 2020

Making unforgettable gifts and transforming your special moments into keepsake treasures ❤️

Shop members

  • Jane

    Owner, Creator, Designer

    I create beautiful items with my laser to help you commemorate those special moments in you life and to find the perfect thoughtful gift for the ones you love ♥

  • Rosie the show cocker

    The Real Boss!

    Just here to look pretty and to make sure I am doing my job!

Shop policies

Last updated on Sep 21, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Privacy policy

More information

Last updated on Sep 21, 2022

Frequently asked questions

What is your turnaround time?

Typically this is 3-5 working days but can be quicker depending on how busy we are.

Orders are processed on a first come first served basis.

If you need an item quickly, please add the upgraded shipping at checkout. This is for a 1 day processing and the next day despatch by RM Special Delivery (UK only orders)

Can I cancel or return an order?

If you have recently made your order and we haven’t yet made it for you, you can cancel for any reason. Once the item has been made it can no longer be cancelled.

Returns/ refunds are not permitted on customised or personalised items.

We will accept returns of non customised items as long as they are reported within 14 days of receipt and then returned in the same condition as sent, unused and at buyers cost. We will issue the refund upon safe receipt of the items.

Can I have a mock-up of my order to check I am happy before processing?

We do not offer mock-ups as standard but will of course send one if you request it. Please add a message to us upon placing your order.

We will then send you a computer image of your item before it is processed so that you can approve the text etc.

My item has not arrived...

Please allow 10 working days from expected delivery date for UK postage and 30 working days for International postage as this is the time stated by Royal Mail for postage considered missing.

All orders are sent via Royal Mail and are generally delivered within 1-2 working days for UK and around 7 working days for International.

An upgraded Special Delivery can be purchased at checkout for UK only and this is for one day processing and the next day despatch. Delivered on the following day by 1pm.

For International items, we are still seeing some delays, with US and Canada deliveries being particularly affected, Please get in touch if your international delivery hasn't arrived within 3-4 weeks.

My item has arrived damaged...

We do everything we can to ensure your item is packaged sufficiently and arrives safely.

However the fragile nature of some of our products mean occasionally, beyond our control, damage may occur in transit. It’s really important that any damage is reported within 24 hours of confirmed delivery - and photographs of the damaged item with the packaging would be appreciated.

Please do make contact within this time period so we can sort a replacement for you as soon as possible.

Seller details

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