TheHatboxGhost

Creepy cute jewelry, accessories & custom cocktail hats

Austin, Texas · 307 Sales

TheHatboxGhost

Creepy cute jewelry, accessories & custom cocktail hats

Austin, Texas 307 Sales On Etsy since 2014

0 out of 5 stars
(153)

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Niki Giallo

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Niki Giallo

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About

Welcome Foolish Mortals!

My name is Niki & I make custom cocktail hats & jewelry. Austin, Texas based. I am a huge Halloween addict , horror & Haunted Mansion fan (thus the HM referance in my shop name!) I was born in October & my love for Halloween has only grown over the years, many of my hats & jewelry will be horror or Halloween inspired. I have made many hats & accessories in the past for my self & decided I could take it on a a home business while I do my full time job as a stay at home mummy. I love learning how to use different mediums & create things I love. I can do any image on my items so send me a custom request if you are looking for something particular. I don't ONLY do spooky!

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Shop members

  • Niki Giallo

    Owner, Creator

Shop policies

Last updated on March 2, 2016
Welcome to Hatbox Ghost!

All items are handmade by me.

Please visit my instagram for other item previews, contests etc.

www.instagram.com/thehatbox_ghost

Or my FB
www.facebook.com/hatboxghostdesigns

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
*All sales are final!

*No returns or exchanges. No exceptions.

*If you are unhappy with your item please contact me to work something out.

*I am not responsible for any damage or loss once the items are out of my possession.

*If there is damage in shipping please contact me WITH photos. Please contact me RIGHT away. 2 weeks after shipping I cannot be held responsible for replacement.

*I cannot be held responsible for lost items. I DO include tracking...so if an item is lost please contact your local post office with tracking number I have provided.

USPS does & has lost items. When you order online you unfortunately take the risk of the 3rd party (the shipping company) loosing your item or damaging it. If you would like to purchase insurance on an item PLEASE CONTACT ME BEFORE BUYING. Once shipped it is completely out of my control. I will not refund or ship replacements for lost items. However if an item is lost you can let me know & I will try my best to contact USPS if you cannot & update you with any info I have.
Payment
*Pay Pal OR Credit Card is preferred.

*NO cancellations.

*Custom Orders MUST be paid in full before I start making them.

*Must be paid within 24 hours of purchase or transaction will be canceled & item relisted.
Shipping
*Please allow 5-7 business days from the day after purchase for your order to be made & processed before it ships.

*All items are shipped USPS First Class or USPS Priority & can take 3-5 business days to arrive EXCLUDING holidays. Shipping anywhere other than the US will take longer to arrive.

*Tracking is now included on every order no extra charge!

*I am not responsible for any damage or loss once the items are out of my possesion. I package items as best as possible so I do not anticipate damage. Please contact me if item is damaged. I may ask you to resend the item to me depending on item to be fixed or I may send a new item. I have the right to refuse resending if it was the fault of the customer.

Shipping Q & A 📬

I have been recieving some GREAT questions about shipping, quite often...so I figured I would answer some of these questions here!


What kind of shipping?

USPS First Class

Why does my shipping charge on the package state a little lower price than what I paid?!

Awesome question! I charge $3.50 for shipping on jewelry & plus $1 for extra items. This is a pretty low price for shipping & handling. This covers the shipping charge yes...but it also covers packaging! Shipping is constantly increasing & I want it to stay low for all you ghouls!

How long until my item ships or arrives?

My first priority & full time job is my 2 year old son. As expected 2 year olds require a lot of attention *whewwww* so my shop states 5-7 buisness days to ship...BUT it is almost ALWAYS faster unless it is a special custom. Sometimes I send out the day you order! I try to get orders out in a timely manor but it is not econimal to go to the post office every single day. I ship USPS first class which is about 3-5 days for arrival. If you are expecting an order by Saturday & it does not arrive, it will almost always arrive on Monday. If you need an item by a certain date please contact me!

Keep in mind no time frame for First Class or Priorty is guaranteed by USPS...these are estimates.

*I cannot be held responsible for lost items. I DO include tracking...so if an item is lost please contact your local post office with tracking number I have provided.

USPS does & has lost items. When you order online you unfortunately take the risk of the 3rd party (the shipping company) loosing your item or damaging it. If you would like to purchase insurance on an item PLEASE CONTACT ME BEFORE BUYING. Once shipped it is completely out of my control. I will not refund or ship replacements for lost items. However if an item is lost you can let me know & I will try my best to contact USPS if you cannot & update you with any info I have.

I hope I addressed any questions! Please do not hesitate to ask anything anytime!
Additional policies and FAQs
All items are handmade by me.

Please take care when wearing your jewelry. Do not leave in sun or get wet at risk of fading or metal deterioration.


Please contact me for custom orders. Custom hat orders can take up to 4 weeks to be shipped. Jewelry up to 7 business days.

In your custom jewelry request please include:

-Type of jewelry
-Image
-Setting style
*NOTE- I do not always have certain settings in stock so please inquire & if I do not I can make/ get the setting.

In your custom hat request please include:

-Fabric (I can make just about any fabric)
-Color Scheme (tulle, lace, sequin, ribbon colors)
-Embellishment