Announcement
>>>> PLEASE READ THIS ENTIRE SHOP ANNOUNCEMENT BEFORE EACH PURCHASE:
*see below for updated policy on shipping claims/damaged balms.
►►Due to the Covid-19 situation, overseas orders from the US are still being processed, but they are taking longer to work through customs. Please read info on your country's shipping policies and procedures during this time, to be sure that your country is accepting packages from the US. Orders will not be refunded if packages are kept by customs because your country is not accepting packages from the USA. Please research that information first before placing an order with our shop, as it is impossible for our shop in the US to keep up with all other countries and their continually changing shipping policies. Thank you! >> If packages are returned to us, we will refund the cost of balms only (as the shipping label was already processed) unless you would like us to hold the package until the restrictions are lifted. Then, a custom listing will be given, for you to pay the shipping fee again.
►►►IMPORTANT ANNOUNCEMENT: Since our son's story went viral, we have had a HUGE influx of orders and messages -- please be patient with with orders and responses.. we are working overtime to answer all messages, emails, IG and FB requests. Working our way through them as quickly as possible!
►►► Some tabloids and news organizations picked up our story. Twisted it a bit! But here is one of the links:
https://www.mirror.co.uk/news/mum-thought-melting-skin-baby-6203848
►►► Be sure to read Isaiah's full blog with pics here, which is his journey in our truth:
http://isaiahquinn.blogspot.com/2013_08_01_archive.html
►Although MOST ORDERS SHIP within 72 hours, with the influx of new daily orders we have had, production time can take 3-4 WEEKS (or more, not including shipping). THANK YOU for your understanding, as our focus is on QUALITY, as each balm is hand poured in small batches.
►► SUMMER/WARM MONTHS: Please remove your balms from the mailbox or porch as soon as they are delivered. We can not control the weather - although we wish we could! - and can not refund, replace or accept returns of melted balms. Thank you for your understanding! If your balms melt, using a handheld mixer can be useful. The balm quality should not be affected. Also, the balms may whiten in cool temps - give a stir! This should not affect the quality either..
>> The shop photos will still show tins for 8oz balms, but when your order arrives, they will be in solid white, double wall containers. Our containers are food safe and contain liners inside to help keep our balms from leaking - but they are not totally leak proof.. If you wish to have a separate wrap liner added, please note us during checkout in the "Message to Seller" box.
► Orders CAN NOT BE CANCELED after they are placed. Please review our shipping times BEFORE placing your order.
►► PLEASE make sure your address is correct when your order is placed by you. WE CAN NOT CHANGE YOUR ADDRESS after you complete your order. Many times, the order is shipped before we work our way through messages. Thanks for your understanding!
►►►►►► Our balms contain no chemicals or fillers, preservatives, steroids or man made antibiotics.
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►► Super Important: Please see the list of shop ingredients below and let us know of any allergies or sensitivities you have BEFORE you place your order. This is imperative, so that all allergy orders are filled on totally different days, and we can work out ingredients for allergy balms with customers that need it.
►► Please LIST ALL ALLERGENS with EVERY ORDER you place in the "Message to Seller" box in your Etsy shopping cart, even if we have discussed them in a private message.
Thank you!
►► We do not list our ingredients on our balms or balm listing pages because all balms and body care can be customized for allergies/sensitivities. Most all balms that leave our hands are customized for the eczema/allergy/TSW communities.
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► The following list are the ingredients we use in our shop (as they are available to us by our suppliers), but if you have a favorite oil or base you would like us to incorporate that you do not see here, please let us know! Please contact us FIRST before you place your order if there are concerns with ingredients. If ingredients are not discussed, they may change from order to order as we have them stocked and available.
We also do not discuss brands of ingredients we use nor percentages, as this is proprietary information. If there is a concern with percentages of any ingredient listed on our shop, please let us know before your order is placed.
► The essential oils used in our balms are organic oils of the highest quality.
► Our shop ingredient list may change as our supplies change, but we will never update it when there are open orders to be sure there are no mix-ups with allergies.
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>>>>> ////// Please check the ingredient list with every order you place:
- Kaolin Clay
- Flaxseed
- Olive Leaf
- Cocoa
- White Oak Bark
- Shea
- Baobab
- Tamanu
- Skullcap
- Mango Butter
- French Clay
- Nettle
- Palm
- Avocado
- Bentonite Clay
- Yarrow
- Kokum
- Grass Fed Beef Tallow
- Fuller's Earth
- Jojoba
- Argan
- Arnica
- Witch Hazel
- Black Seed Oil
- Apricot Kernel Oil
- Ginger
- Neem
- Sea Buckthorn
- St. John’s Wort
- Golden Castor
- Black Castor
- Hemp
- Calendula
- Macadamia Nut Oil
- Coconut Oil
- Safflower
- Raspberry Seed
- Grapeseed
- Evening Primrose
- Sunflower
- Extra Virgin Olive Oil
- Olive Oil
- Rosehip Seed
- Pomegranate Seed
- Pumpkin Seed
- Borage Seed
- Meadowfoam Seed Oil
- Chamomile
- Chickweed
- Burdock
- Vit E in olive oil
- Sweet almond oil
- Marsh mallow
- Comfrey
- Goldenseal
- Angelica
- Papaya
- Echinacea
- Balm of Gilead
- Passion flower extract
- Ginseng extract
- Dandelion
- Aloe Vera Oil
- Food Grade Activated Charcoal
- Grapefruit Seed Extract
- Self Heal Extract
- Zinc Oxide
- Probiotics
- Silver hydrosol
- Organic essential oils
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►Containers may change as suppliers/prices change to keep the best price for our customers.
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►Please also understand that it may take time to respond to messages, as we get a large amount of messages on Facebook, Instagram and Etsy every day.
Also, if you have placed an order, it may ship before we are able to see/respond to your message with the massive influx weekly.
Thanks for your understanding!
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►Please note: ALL COUPONS must be applied by you when you place your order. Etsy handles all funds and credit card information for each seller. We can not go back and add a coupon after the order is placed. We also can not refund a coupon after the order is placed if you forget to add it. So sorry! No exceptions. Thank you! Also, please double check your SHIPPING ADDRESS - this can not be changed after the order is placed.
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►INTERNATIONAL ORDERS: The USPS just increased shipping prices January 2022. The limit of balms for the now $45.17US shipping price is four or five 8oz, depending on balm choice. The balms MUST WEIGH LESS THAN 3 POUNDS. For example, Zinc balms weigh less than others. If you order more than than 3 pounds worth of balm, we will contact you and a custom listing will need to be created for the additional shipping. Please contact us first for any order over a quantity of four 8oz and/or for the large 32oz balms. Those orders will be a 2-step checkout process. Thank you!
►►ATTENTION International Customers:
Your order may be subject to import duties, custom tariffs or VAT charges. Fees vary from country to country and we strongly suggest checking your country’s customs policy before placing an order. These charges are the responsibility of the recipient. If any package is refused or undeliverable, the original shipping charges are non-refundable.
►►The Australian government recently passed a new law that will go into effect July 1, 2018 that impacts some orders shipped to Etsy customers in Australia. The new law requires Etsy to collect goods and services tax (GST) on certain goods sold to Australian buyers from overseas up to the value of $1,000 AUD. Etsy (not individual sellers) will collect tax on these orders shipped to Australia. Because of the new law, Etsy will collect a 10% GST on orders shipping from our shop.
►Also, please note that international shipments can take up to 8-10 weeks, although most deliver in 2-3 weeks. We truly wish customs could speed things along, but sadly they go at their own rate, not ours! We do include insurance at no cost to you for overseas orders.
►PLEASE NOTE: IF A PACKAGE ARRIVES WITH DAMAGED CONTAINERS OF BALM, YOU MUST FILE A CLAIM WITH THE US POSTAL SERVICE. THE USPS NO LONGER ALLOWS US TO FILE THE CLAIM FOR YOU. THERE IS NO WAY FOR US TO BE REFUNDED - ONLY THE CUSTOMER WITH PROOF OF DAMAGE.
►If a claim is filed, or a package is lost, please know that would also take time as well to settle for the process of a refund from the USPS. Your patience is appreciated in those circumstances!
►Please note: Insurance is NOT available for packages being shipped to: Afghanistan; Algeria; Angola (Cabinda); Belarus; Bosnia and Herzegovina; Burma; Cote d'Ivoire (Ivory Coast); Croatia; Cuba; Democratic Republic of the Congo; Greece; Iran; Iraq; Jordan; Liberia; Libya, Moldova; Montenegro; Nigeria; North Korea; Paraguay; Republic of the Congo (Zaire); Serbia; Sierra Leone; Somalia; Sri Lanka; Sudan; Syria; Togo; Yemen; Zimbabwe or any other country that is or may become embargoed by the United States or United Nations as sanctioned by the Office of Foreign Asset Control (OFAC)
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►Please know that we work diligently to give you the best customer service and will do everything we can to make your purchase as pleasant as humanly possible! :)
►►Due to the nature of our products and the safety of other customers, all sales are final.
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►None of our products are tested on animals.
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►We have a section for our Red Skin Syndrome warriors and those in Topical Steroid Withdrawal -- please visit www.itsan.org for more information.
These balms were first created for our own son's journey through Topical Steroid Withdrawal - here is his story, pics and blog:
http://isaiahquinn.blogspot.com/2013_08_01_archive.html
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►Please contact us with any concerns and special requests - we also make custom balms to fit your needs.
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►►►Thanks so much for stopping by! We love our customers!
>>>>>>> /// Revelation 22:2 The leaves of the tree were for the healing of the nations.
Terms & Conditions, Disclaimer and Acceptance Policy:
By the way, we are not Doctors – just a lovely group of people that use natural body care, essential oils and plant ingredients as we take care of our own families.
We speak from experience, not medical expertise.
Please test all balms and products in a very tiny area of clear skin to make sure no reaction. Discontinue use if reaction occurs. Never put balms on large parts of the body until you know you have no allergy or allergic reaction to the product.
Please be aware that allergies can develop to any natural product or ingredient, as people are individual.
Please know that any information and the products provided for purchase here at The Home Herbalist (formerly The Home Apothecary) at any stores or locations that carry our products, and on our Facebook page, are for educational purposes only. They are not intended to prescribe, diagnose, treat, cure, or prevent any disease. It is your responsibility to educate yourself and address any health and/or medical needs you may have with your physician before using any of our products.
The information on this shop/website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. It is intended as a sharing of knowledge and information from the research and experience of the shop owner and employees of The Home Herbalist.
We encourage you to make your own health care decisions based upon your research and in partnership with a qualified health care professional. Please seek professional help when needed and research the oils, every ingredient and our products before purchase and use.
If you are pregnant, nursing, have a medical condition or are taking any medication, please consult your doctor and discuss your medical history before purchasing or using anything from us or this shop. Please consult your doctor and discuss all ingredients before the purchase and use of any products made by The Home Herbalist.
Your purchase of our products mean you have read and you accept these terms and hold The Home Herbalist and all of it's employees blameless to any issue that may arise from the use, misuse or purchase of our products, as well as use of The Home Herbalist's shop/website/Facebook/personal blog. You agree to not hold The Home Herbalist, its owner or employees liable in any way for your use or misuse of any product purchased from us or your communication through this site or any other form. Your use and purchase of the products on this shop and at all locations is your agreement with this policy and acceptance of this policy. The entire contents of this shop are based upon the opinions of this shop owner, unless otherwise noted.
All photos, graphics and pictures are copyright and belong solely to The Home Herbalist. They may not be used, duplicated, copied or taken from this site without written permission from the owner of The Home Herbalist. The information on this shop/website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice.
Thank you for your acceptance of this policy by purchasing our products.
We are also on Etsy as the shop: RootedSociety
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Reviews
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Sabrina on Dec 11, 2024
5 out of 5 starsThis is our second time ordering a custom zinc balm for our kiddo. It truly helps heal those open scabs that have been picked or scratched. Doesn’t cause my little one any irritation. We use it on ourselves as well if we ever have a skin irritant. I 100% recommend. Customer service is also exquisite!
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Katherine on Dec 8, 2024
5 out of 5 starsOne of the only products that has helped keep my daughter’s eczema at bay.
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Claire on Dec 2, 2024
5 out of 5 starsI've been struggling with eczema and this duo helps calm the itch and moisturize!
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christopher on Nov 26, 2024
4 out of 5 starsgreat product, really nice for the skin...slow delivery but worth the wait
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Emily on Nov 17, 2024
5 out of 5 starsLove the lemongrass lotion for my sons eczema! Only downside is it takes a while to arrive but they mention this when ordering.
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Sarah on Nov 5, 2024
5 out of 5 starsBeen buying Stephanie’s balms for close to 7 years TSW, 90% healed but I still use them time to time. They are so rich and keep my skin calm, thank you for selling these balms after all this time.
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