TheHookandEye

the hook and eye

Victoria, Canada · 3 Sales

TheHookandEye

the hook and eye

Victoria, Canada 3 Sales On Etsy since 2010

0 out of 5 stars
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thehookandeye

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Anonymous on Apr 12, 2010

5 out of 5 stars

Shop policies

Last updated on February 3, 2011
Hello and welcome to The Hook and Eye Crochet Shop! Here we create lovely one of a kind items for babies, children and adults out of 100% natural virgin sheep's wool. The colors we use are the colors of the sheep, so no dying has taken place! The yarn is originally used for Genuine Cowachin sweaters, made here on Vancouver Island!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
We accept Paypal, unless you can come here in person and give us cash. We will begin working on your item as soon as you have paid for it. You will be notified as soon as the item has been finished (with a photo included) and another notice when the item has been shipped. If an item has not been paid for within 48 hours, it will be relisted.
Shipping
We ship using Canada Post. Most of our items will have a tracking code, but not all of them (unless you'd like to pay extra for this service). If you would like insurance please let us know and we can price that out for you. Right now we are just beginning to understand Canada Post's rates and our shipping charges may change. If we have over charged you, a refund for the amount not used to ship will be refunded to you.

If you are paying cash, there will be no shipping charge as you can pick up the item in person. This is of course only for those living in Victoria, BC, Canada.
Refunds and Exchanges
We offer exchanges only on all of our items. As all or most of our items are made to order, they will be made to your specification, so the end result should be something you like. All shipping costs will be paid by the buyer.
Additional policies and FAQs
If you have any other questions feel free to contact us either using Etsy, or at thehookandeye [!at] gmail.com

Thanks!!