TheHoopSmiths

LED, day, and wrapped hula hoops.

Tucson, Arizona · 1043 Sales

TheHoopSmiths

LED, day, and wrapped hula hoops.

Tucson, Arizona 1043 Sales On Etsy since 2012

5 out of 5 stars
(251)

Shop owner

lomo1028

Contact

TheHoopSmiths is taking a short break

Loading

Note from shop owner We are taking some downtime to get caught up with orders. If you have any questions please feel free to shoot us a message. Thanks!

Note from shop owner

Last updated on Feb 6, 2017

We are taking some downtime to get caught up with orders. If you have any questions please feel free to shoot us a message. Thanks!

lomo1028

Contact shop owner

lomo1028

Reviews

Average item review
5 out of 5 stars
(251)
Cat

Cat on Mar 4, 2017

1 out of 5 stars

Didn't ship on time or by the second timeline I was given. I tried getting in contact with someone for almost a week through here and Facebook, but finally got a response and the hoop is on the way! I'll prob update this again and raise the rating if it gets here and is as awesome as I'm hoping :) Update - The hoop came malfunctioning right out of the package. I immediately wrote them asking about fixing it and was told another hoop would be sent. That was a month and a half ago and I have written twice more with no reply so I'm assuming that was a lie and I'm just stuck with a malfunctioning hoop.

View all 251 reviews

Updates

We are now offering FREE shipping on all of our shop items. Click the link to view the promo details in the listing! Please feel free to contact us with any questions.

Tagged in this photo

We are running a FREE shipping promo on our colored poly pro for a limited time. Hoops are $20 SHIPPED! Also be sure the check our discounted pre made hoops as we are shipping those for free as well.

Tagged in this photo

Coral Polypro Day Hula Hoop By TheHoopSmiths
Coral Polypro Day Hula Hoop By TheHoopSmiths
Sold
Hello hoop fam! Today is the last day we will be running our BOGO sales. We've also added some new LED hoop designs so come check them out!

Tagged in this photo

View all 5 updates

About

Tweet

Around the web

Shop members

  • Maverick

    Team Mascot, Professional Cutiepie, Owner

  • Lo Montrose

    Owner, Customer Service, Shipper

  • Kevin Turner

    Owner, Hoop Smith

Shop policies

Last updated on May 28, 2015

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
All Payments are accepted through Paypal. Should you want to use a different payment method, just send us a message.
Shipping
$15.00 to ship one hoop, and $10.00 for each additional hoop. We ship by either UPS or US Postal Service. You will be provided with tracking information upon shipment.
Refunds and Exchanges
It is important to us that you are happy with your purchase! Please contact us if you’d like to send your hoop in for return or exchange.

Return/Exchange Policies
-Damaged or used merchandise cannot be accepted for return or exchange.
-Determining if the merchandise is damaged is at our discretion.
-If a hoop has been noticeably used or damaged it will be returned to the customer.
-All batteries, chargers, or hoop accessories sent with the order must be included in the return.
-Items accepted back for return will be refunded to the original payment source (credit/debit card or PayPal account).
-Shipping is non-refundable.
Additional policies and FAQs
Instructions on how to care for your hoop, charger, and battery will be included in the package with your hoop.

Hoop Warranty:
-TheHoopSmiths will guarantee the electronics (anything inside of the hoop) for 1 year.
-Water or Fire Damage is not covered by the warranty.
-Any kinked, bent, or damaged tubing will not be covered by the warranty.
-If hoop repairs are needed, simply ship the hoop to us. We will fix it and ship it back to you! Please contact us before you send a hoop in for repair.