Announcement   Hello! Thanks to everyone who supported this tasty, little business. Karli and Sarah have had a great time growing and developing both within the cookie world and without. Having learned that baking cookies by hand for the masses can be quite an undertaking, they have decided to switch gears to focus on other realms of the creative world. Baking, cooking, and eating will remain a life passion, so please continue to follow our blog: http://www.thehotcookie.blogspot.com. The Hot Cookie, formerly a bakery, will live on in the form of a cookbook one of these days. So, thanks again for the love and support. Keep in touch!

Announcement

Hello! Thanks to everyone who supported this tasty, little business. Karli and Sarah have had a great time growing and developing both within the cookie world and without. Having learned that baking cookies by hand for the masses can be quite an undertaking, they have decided to switch gears to focus on other realms of the creative world. Baking, cooking, and eating will remain a life passion, so please continue to follow our blog: http://www.thehotcookie.blogspot.com. The Hot Cookie, formerly a bakery, will live on in the form of a cookbook one of these days. So, thanks again for the love and support. Keep in touch!

thehotcookie

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thehotcookie

Items

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Reviews

No reviews in the last year

Anonymous on Jan 29, 2011

5 out of 5 stars

A++!

Anonymous on Jan 29, 2011

5 out of 5 stars

Superb!

Anonymous on Jan 29, 2011

5 out of 5 stars

Anonymous on Jan 23, 2011

5 out of 5 stars

These cookies were the perfect cure for the blues. Thank you!

Anonymous on Jan 23, 2011

5 out of 5 stars

My sister raved about your cookies, they really cheered her up. Thank you!

Anonymous on Jan 23, 2011

5 out of 5 stars

These were a Christmas gift for my folks and they've recently received the first batch. They have nothing but praise for them and say that they're ever so delicious! Thanks so much!

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Shop policies

Last updated on February 3, 2011
Thanks for visiting our shop!

We operate an insured LLC business and do our baking in a licensed commercial kitchen. All of our products are hand-made and hand-packaged by us in Indianapolis.

* PLEASE NOTE: Our products are made in a facility that processes foods that contain wheat (gluten), milk, eggs, soy, peanuts, tree nuts, seeds, and chocolate. While some cookies may not contain all of these products, trace amounts of them may be found in our products.

Accepted payment methods

Payment
Payment should be completed within 3 days of order. We accept Paypal and credit cards through Paypal.

If you would like an invoice included in your shipped order, please let us know, otherwise all packages will go out without printed invoices in an effort to save paper.
Shipping
We ship via USPS Priority within the US within 4-6 business days of order. Once it is shipped, orders generally arrive 1-3 business days depending on geographic location. Unfortunately, we do not do international shipping because of the perishable nature of most of our products and the excessive cost of international shipping.

We often re-use shipping boxes and packaging materials as an attempt to reduce our impact on the environment. Don't worry - the cookies inside are fresh and delicious.
Refunds and Exchanges
Although we cannot be held responsible for what happens to packages after it leaves our hands at the post office, we will work with you if a package arrives extremely damaged. We try and pack our boxes as carefully and with as much padding as possible, without adding excessive weight to the shipping cost.

Because there is no way we can customize shipping costs by region on etsy, if your paid shipping costs greatly exceed what the actual shipping costs entailed (minus handling fee), we often will offer to refund the difference.
Additional policies and FAQs
One of our specialties is custom orders for events, parties and wedding favors, so please inquire.