thehouseofgenista

The House Of Genista

0 Sales

thehouseofgenista

The House Of Genista

0 Sales On Etsy since 2009

thehouseofgenista is taking a short break

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Hillary Rose

Contact shop owner

Hillary Rose

Shop policies

Last updated on April 8, 2011
HELLO, and a very warm welcome to the Etsy Store of The House Of Genista. "Genista Bears" are designed and handcrafted by myself, Hillary Rose. As a Teddy Bear Artist and Collector I take pride in offering Teddy Bears handcrafted from the finest quality materials with great attention paid to each individual creation. Commitment to quality is very important to me. Creating a Teddy Bear truly is a labour of love! It takes many hours to design and sew a Teddy Bear before you get to the hand-trimming, sculpting, adding highlights and choosing accessories to bring out the Great Big Bearsonality of each special creation, and it's this great attention to detail that makes each "Genista Bear" a unique and highly collectible little treasure.
I Try To Create Teddy Bears For Everyone From Needle Felted Bears,Loveable Plush Teddy Bears, Right Through To Collectible Mohair Teddy Bears For The Collector.
Traditional - Contemporary, Whimsical - Soulful, Primitive - Outrageous, "Something For Everyone"
There is nothing more enjoyable than watching each little creation come together, each little face becoming a whole new character. I hope that "Genista Bears" will find a place in your affections. A Teddy Bear "lives" in the hearts of many and "Genista Bears" will hopefully "live" and "Leave Paw Prints In Your Heart".
Every effort is made to ensure that the product image, colour representation and item descriptions on each item are a fair representation of the actual products and colours, but some colourings may vary slightly from the colours shown due to photographic process.
Please take a look at my payment, shipping and refund policies for your own information. I offer an excellent after sales service to my customers.

Email addresses:
genistabears [!at] hotmail.co.uk
thehouseofgenista [!at] hotmail.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Check
Payment
I accept PayPal cheques and postal orders.
PayPal only from outside UK.
Payment to be received within 5 days of sale please.

Thank You.......
Shipping
I attempt to deliver your order as soon as I receive your order and payment, within one working day if using PayPal. If paying by cheque your order will be sent out after clearance of funds. My aim is to offer a fast and professional service to my customers worldwide. Discounts are always available on postage/packing costs should you wish to purchase more than one item. Total sent with confirmation of order.
Postage to destinations within the UK is by Royal Mail 1st class Recorded Delivery.
Postage outside of the UK is by Royal Mail Airmail. Please email for shipping costs when placing your order with The House Of Genista unless stated on the item description. Non EU countries may incur custom/duty charges. These are not included in the price of the Bear/Item or the shipping costs and are therefore the responsibility of the purchaser, so please check prior to ordering on any costs that you may incur. I will not have that information. Thank You........
Refunds and Exchanges
Returns accepted on all items.
To ensure our customers receive their goods in perfect condition, all goods are carefully checked and packed before dispatch. The House Of Genista takes pride in offering works of a high standard in quality, created with care and dedication to hopefully meet with your highest expectations. We are sure you will be happy with your purchase from The House Of Genista, but should the goods you have ordered be unsuitable, for whatever reason, they may be returned within seven days from receipt for an exchange or a full refund. Returned goods must be returned in PERFECT CONDITION and with all original packaging, tags, certificates etc intact. Postage costs however cannot be refunded. Please contact us within 7 days of receipt prior to returning the goods to notify us of the reason for return. All goods are sent back at your own risk so it is advisable to insure the same to avoid any loss.Thank you....
Additional policies and FAQs
My website www.thehouseofgenista.com has now been published. Also please visit my blog for updates and news from The House Of Genista Where.... "Genista Bears Leave Paw Prints In Your Heart"
www.thehouseofgenista.blogspot.com