TheHouseThirteen
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
Announcement
CHRISTMAS DEADLINE for US customers || December 10th || Due to COVID and USPS delays, please place your Christmas orders ASAP.
Other countries: No delivery is guaranteed for Christmas. Shipping times are, unfortunately, very unpredictable right now, it can take anywhere from 2 weeks to 2 months.
If you have any concerns, please do not hesitate to send me a message and we can discuss how best to get your gift on time!
Where did all the art go? I am slowly phasing out the handmade aspect of my Etsy shop and focus solely on vintage. All art related business can be through my personal site. If there is something you don't see here, please check ashleyvillers.com/shop. Thank you!
Announcement
CHRISTMAS DEADLINE for US customers || December 10th || Due to COVID and USPS delays, please place your Christmas orders ASAP.
Other countries: No delivery is guaranteed for Christmas. Shipping times are, unfortunately, very unpredictable right now, it can take anywhere from 2 weeks to 2 months.
If you have any concerns, please do not hesitate to send me a message and we can discuss how best to get your gift on time!
Where did all the art go? I am slowly phasing out the handmade aspect of my Etsy shop and focus solely on vintage. All art related business can be through my personal site. If there is something you don't see here, please check ashleyvillers.com/shop. Thank you!
Items
Featured items
All Items
Reviews
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Grace on Jan 10, 2021
5 out of 5 starsLoved this sticker! Packaging was so cute! And great quality!
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Kyle Sieradzki on Jan 22, 2021
5 out of 5 starsTrue to what I wanted a vintage piece that looks absolutely stunning !!
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Bri on Jan 11, 2021
5 out of 5 starsBeautiful packaging! The pins are gorgeous and arrived so fast, and so safely!
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Vashti on Dec 28, 2020
5 out of 5 starsI ordered the Buffy the Vampire Slayer Vinyl Sticker Dia de los Muertos version as a Birthday gift for a close friend who is a die hard Buffy and Sugar Skull fan and she absolutely loved it! My experience with the vendor was super easy and I received it on time. I will most likely shop with this vendor again. Thank you! =0)
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Frank on Dec 12, 2020
5 out of 5 starsVery pleased with this elevator button. #13 is my number and has played a huge part in my life.
So glad I found this shop. -
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About TheHouseThirteen
The House Thirteen
I grew up in a family of artist and crafters. My passion has always been creating.
When I took a job in art education I was excited to be able to spread my love for creativity and art, but found myself lacking the free time to work on my own art. After about 7 years, I've finally found that balance and am excited to be creating art and sharing it with you!
Shop members
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Ashley Villers
Owner, Artist, Creator
Hi! My name is Ashley and I'm the artist behind the products! I work primarily in watercolor, graphite, and ink. I love making art and turning my illustrations into products you can use and display in your home. Thank you for visiting my shop!
Production partners
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Edward's Printing Service, Inc.
Frisco, TX
Edwards Printing has been trusted by Dallas and Fort Worth area businesses for more than 35 years. They are a locally owned, full–service commercial printer that manages my high quality digital printing and binding.
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Printful
Charlotte, NC
Printful prints and ships the ceramic coffee mugs in my shop as I do not have the means in house to create these products.
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept exchanges and cancellations
I don't accept returns
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Please note that variations in color and brightness may differ from your monitor to the actual product.
However, if you are unsatisfied upon the arrival of your art, please contact me within 14 days of receiving the item.
Due to their nature, unique custom orders, made-to-order, and sale items cannot be returned. Some of these orders I am willing to exchange, but it is on a case-by-case basis. Please contact me if you are unsure about your purchase.
Digital downloads and accompanying creative services will not be refunded.
In some instances, refunds for the item (less shipping costs) will be accepted as long as the item is shipped back in the original condition within 21 days. Return shipping is at the cost of the buyer. I must receive the items before refunds will be processed.
For items that get lost or damaged during shipping, insurance requirements vary, so please contact me. For insurance purposes please hold on to packaging and photograph the damage. I will work with you to refund or replace the damaged or lost item.
Please, if there is a concern that is not addressed here, and you are not 100% satisfied with your purchase, please contact me and I will do my best to resolve the issue.
Shipping
Stickers are shipped in and envelope with regular stamp and will not have tracking or insurance unless upgraded. Please note, any loss or damage is at the cost of the buyer (shipping upgrades are available to insure safety and delivery).
All other domestic packages are priced to ship out with tracking.
Orders over $35 will include insurance (typically via USPS Priority Mail).
Most international packages will be shipped out via USPS Priority International mail. This includes tracking and insurance. This excludes stickers, which will be delivered in a stamped envelope and mugs and other products fulfilled by Printful.
I do my best to insure the safety of my pieces during shipping by securely packaging them and do my best to protect them from moisture.
Any loss or damages that may occur to uninsured pieces during transit is at the cost of the buyer.
All orders will be shipped to the address that is on your Etsy account. Please be sure that your address is up to date and correct. I am not responsible for delivery errors due to discrepancies in Etsy or PayPal delivery addresses. These will be handled by the buyer on a case-by-case basis with the USPS or chosen delivery service.
International buyers are responsible for taxes, fees, duties, etc. that might occur upon arrival.
Also, please allow 3-6 weeks for international delivery.
Please contact me before purchasing if you have any special shipping needs, if you need your order rushed, or if you want to add shipping insurance to orders under $35.
Additional policies and FAQs
Please do not use, alter, redistribute, or borrow any images or content within this store without my permission.
Please contact me if you are interested in an estimate on custom orders and commissions.
Privacy
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Ashley Villers, am the data controller of your personal information. If you have any questions or concerns, you may contact me at winterthirteen [!at] gmail.com. Alternately, you may mail me at:
Ashley Villers, PO Box 320, Aubrey TX 76227
More information
Frequently asked questions
Your shipping is expensive! Is there anything you can do to change that?
I ship everything through the United States Postal Service (USPS). Domestic purchases over $15 are shipped Priority Mail with insurance and are calculated based on size and weight. All international packages (no matter what the cost) are sent Priority International which includes insurance.
I do my best to make sure these prices are accurate, however, because I have such a wide range of objects of varying sizes and weights, sometimes the calculated shipping ends up over charging the buyer. If that is the case, any substantial overages will be refunded once shipping is processed.
If something doesn't seem right, or you're interested in other shipping methods, please contact me before purchasing! I'll do my best to accommodate!