Kristin M. on Jun 10, 2016
This is actually the second set of these I have purchased from this shop. This pair was a wedding day gift for my husband. Thank you!
For bio information about me, or more on my creations, please click on the PROFILE link in my shop.
Accepted payment methods
- Accepts Etsy gift cards
Due to the personalized nature of my product, I will begin work on your order only after payment is received.
If paying by electronic check via Paypal, there will be a few days while the payment is "pending" clearance. Please be advised that I will not make or ship any items until payments are fully cleared and no longer in a pending status.
Prior to purchasing, please reference my CURRENT PRODUCTION TIME located in my shop announcement (located just under the banner) on the main page of my shop:
Should I have questions on your order details our need more info, I will contact you through Etsy's messaging system. I may also email you at the email address associated with your Etsy account. You may also choose to leave the best email address to contact you in the notes to seller at checkout.
Please note: If you opt to pay through E-check (electronic check method) through Paypal, it will take approximately several days to a week for the payment to clear. I do not begin work personalized items until the payment has cleared. Once Paypal notifies me that an E-check payment has cleared, I begin work right away and ship as soon as possible after.
DOMESTIC (U.S) SHIPPING:
Orders are shipped via USPS First Class (tracking included).
If you would like faster shipping method, please contact me BEFORE paying and I can provide you with quotes on other shipping method based on your needs.
INTERNATIONAL (NON-U.S) SHIPPING:
Orders are shipped via USPS International First Class Mail (tracking is NOT available for this method).
If you would like a faster shipping method, please contact me BEFORE paying and I can provide you with quotes on other shipping method based on your needs.
Regarding the customs form, please note: I check the "merchandise" box on the customs form and will not mark "gift" or anything other than merchandise to help avoid potential customs fees. It is illegal for me to do so, and I am not willing to risk the penalties associated with doing so. The item will be accurately described as "personalized necklace", "personalized collar stays", etc.
Thanks for your understanding!
Additionally, I am not responsible for any lost or damaged packages after mailing. If you would like to purchase shipping insurance, please contact me BEFORE paying and that can be added into your total as well.
Refunds and Exchanges
Please note: As each piece is hand-stamped one letter at a time, the letters will not be perfectly "in-line". This is not to be considered a defect, but rather part of the charm and uniqueness of your special piece.
Should I make an error in spelling that differs from the information you provided me at the time of purchase, I will be happy to replace the item and will refund your fee to ship the item back for replacement.
Additional policies and FAQs
Jewelry items come ready to gift (packaged in a kraft box adorned with various washing tape patterns), care instructions, and an anti-tarnish zip baggie. Please retain The anti-tarnish bag for future use according to the care directions included with your order.
Stainless steel collar stays, Keychains, and guitar picks are packaged in a rectangular metal gift tin tied with a knotted black grosgrain ribbon.
Pictures of packaging are in the individual listings.
CARING FOR YOUR ITEMS
Sterling Silver naturally tarnishes over time. Please use a jewelry polishing cloth to remove any tarnish build-up. Do NOT use liquid tarnish removers as they will fade or remove the intentionally darkened areas of the piece.
When not in use store your item in your anti-tarnish zip bag to prevent tarnish build-up.
Polishing clothes are available for purchase in my shop.
***Please be aware that I do not stamp any messages or words that are of adult/explicit content. If you have questions on whether I can stamp your message, please convo me prior to purchasing and paying.***