TheIndianBazaar

All sales are final and I do not offer refunds.
Store credit may be given depending upon the situation.
If there is a problem please let me know so we can work it out together.

I am not responsible for lost, damaged, returned or stolen items in the mail; or those stuck in customs for whatever reason. I will do what I can to help fix the situation if it occurs.

In the event that a parcel is returned to me for reasons such as -unclaimed, or wrong address, or No Authorized Recipient Available etc, in that case, you may choose to re-pay only the shipping amount where I can ship the parcel one more time either to the same address or another address in the same country. Conversely, You can choose to opt for a store credit equivalent to the price of the product (not including the shipping).

I take PayPal only at this time.

The 'other' option is for arranged orders, only use this payment method if it has been discussed.

Thank you!

SHIPPING DURING COVID-19
In response to COVID-19 (Coronavirus), the Indian government and particular states have been imposing partial to complete lock-downs. In view of the same, the Indian Postal Services are very limited in accepting packages that are declared and booked under commercial mode.
In our earnest view of fulfilling orders , we are dispatching our packages via private logistic companies such as DHL / FEDEX / UPS etc. Our typical processing times for any order is 2-4 business days.

CUSTOMS AND DUTIES
Buyers are responsible for any customs and import taxes that may apply. As full and complete disclosure policy - we are bound to fully disclose the products purchased along with the full price and value. Thus any import / duties or taxes thus generated in your country will be borne by the buyer.

RETURN & EXCHANGE POLICY
Communication is key. Please contact us with any issues you may have. We gladly accept returns and exchanges. Kindly contact me within 7 days of receiving the product and please let us know the reason of return / exchange with supporting images / videos if needed.
​Conditions of return / exchange : Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information -for a custom order , for example, if you contact me directly.


Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.


Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.


Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
If you have any questions or concerns, you may contact me at theindianbazaaronline [!at] gmail.com