TheIntuitiveGarden

I want you to be totally satisfied with your purchase and customer service is a top priority. Please contact me prior to leaving feedback if you have any problems or concerns with your order.

Returns and exchanges are accepted within 7 days after the order is received. All returned items must be unworn and in saleable condition. Shipping costs are not refundable. If I make a mistake with your order I will fix it immediately at no additional cost.

PayPal is my preferred method of payment. It is easy, secure, and a PayPal account is not required in order to complete a transaction.

Payment is expected after an order is placed. After two days any unpaid orders are subject to cancellation and appropriate feedback will be given. If you encounter any problems during the payment/checkout process please feel free to contact me and I’ll be happy to help.

**Please note that all Massachusetts residents will be charged 6.5% sales tax when completing payment through PayPal.

Your item(s) will be shipped within three business days after payment is received. (Weekends and US holidays are not included in shipping times.) Please note that orders paid by eCheck will be shipped after the payment has cleared.

My shipping fees reflect the actual cost of the packing materials and postage required to securely mail my products. I carefully package each order in a sturdy cardboard box or bubble mailer to ensure it arrives unharmed.

Expedited shipping is available at an additional cost. Please let me know prior to or immediately after placing an order and I can provide an updated shipping quote.

Your order will be shipped to the address you provided Etsy during checkout. If you are purchasing a gift, let me know and I’ll be sure to omit pricing information and include a personalized note if you wish.

I am not responsible for packages in the unlikely event they are lost or damaged in the mail; however, I will do my best to help resolve any problems. If you would like to purchase insurance please contact me as soon as possible.

• For US customers:
Your order will be mailed via USPS First Class with delivery confirmation. All orders totaling $150 or more will be automatically insured at no additional cost.

• For international customers:
International orders are welcome! Your item(s) will be shipped via USPS First Class International and usually arrive within 1 to 3 weeks after being sent. However, it s possible your package may take up to 4 to 6 weeks to arrive. The post office does not offer insurance or tracking for this shipping method. If you would like to purchase insurance with expedited shipping please contact me for pricing.

Orders shipped outside of the US may be subject to additional customs fees or taxes. Customers are responsible for any additional charges imposed by the destination country.

Every item in my shop is handmade by me; therefore the item you receive may vary slightly from the photo in the listing. Please take this into consideration before purchasing. I do my best to make sure the colors in the photos I have posted are as accurate as possible. However, keep in mind that colors may look slightly different on your screen.

My resin-coated pieces are extremely water resistant, but may not be totally waterproof if submerged in water for long periods of time. To keep your jewelry looking great I suggest removing your jewelry prior to swimming or bathing, as well as avoiding contact with harsh chemicals.

Most of the items in my shop can be customized just for you. All necklaces can be sold as pendants and vice versa. Also, I can easily change the length or style of the cord or chain in most listings. Just send me a convo and I would be happy to work with you.

Please respect the fact that my original art is copyrighted. This copyright does not transfer with purchase.

And finally, thank you so much for supporting my work! I appreciate every single one of my customers.