theivydesign

I V Y D E S I G N Custom, Personalized Notebooks

Istanbul, Turkey | 1993 Sales

theivydesign

I V Y D E S I G N Custom, Personalized Notebooks

Istanbul, Turkey 1993 Sales On Etsy since 2013

5 out of 5 stars (344)
Yasemin Hatipoğlu

Contact shop owner

Yasemin Hatipoğlu

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Reviews

Average item review
5 out of 5 stars
(344)
See reviews that mention:
quality 61 shipping 51 customer service 57
View all 344 reviews

Shop policies

Last updated on March 13, 2019
✿WELCOME AND THANK YOU SO MUCH FOR VISITING MY SHOP.✿

I would be glad to talk to you about custom orders or commissions. Please send us a message on etsy, or you can email us: ivytasarim [!at] gmail.com
Please contact us if you have any questions at all, We look forward to hearing from you.
I hope you enjoy my products as much as I enjoy making them for you!

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Ivy Design Shop cannot control the loss, damage and late arrivals which are caused by Postal Services. In case of loss, damage and late arrivals, buyer must deal directly with the local postal services using the Tracking Number provided after the shipping.

We are not responsible for items not delivered because of an incorrect address provided by buyer. If delivery fails and your package returns to our address for this reason, we will send your package again to the correct address if you agree to pay for the shipping cost.
Payment
★PAYPAL★

Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

We accept cancellations within 24 hours of purchase.
Shipping
⬤ Made to order notebooks takes 7 or 10 days to make.

⬤ EXPRESS SHIPPING ON ALL ORDERS!

North America: 3-4 business days
Europe: 2-3 business days
Australia, New Zealand and Oceania I Asia Pacific I Latin America and the Caribbean :
4-5 business days.

***Please note that it may take longer in peak seasons, such as Christmas. ***


⬤ Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
For custom orders, wholesale you can contact us.