thejewelstory

Jewelry Accessories

15984 Sales

thejewelstory

Jewelry Accessories

15984 Sales On Etsy since 2011

5 out of 5 stars
(5626)
thejewelstory

Contact shop owner

thejewelstory

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Reviews

Average item review
5 out of 5 stars
(5626)
Emma

Emma on May 24, 2016

1 out of 5 stars

The hooks I received is not black. They are silver/metal colored. I contacted the shop about this but didn't receive a answer.

View all 5626 reviews

Shop policies

Last updated on February 12, 2013
Welcome to TheJewelStory! This is your one stop for all your jewelry making supplies.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payments should be received within 2 business days of purchase. After which the order will be cancelled.
Shipping
Please allow two working days for processing your orders. Most orders are sent the same day but once in a while, it might take couple of days, hence this policy.
Refunds and Exchanges
If you are not satisfied with your purchase, please return within 7 days of receipt for full refund. The items have to be unused to be able to return. Return shipping has to be paid by the buyer.

Only defective orders will be eligible for full refund after contacting us. We are not responsible for something that is clearly lost/ damaged during shipping. Utmost care will be taken while packing to ensure the orders are reached safe but sometimes the packages do get damaged especially in cases of international orders.

It is the buyer's responsibility to clearly read the description of the items. If you have ordered by mistake and you would like to return, a 20% restocking fee will be applied. Return shipping has to be paid by the buyer.

Please ensure the address on your etsy account and paypal account are accurate before placing the order. If you request to send the order to a different address, every effort will be put to fulfill your request. However, our shop is not responsible and the money will not be refunded if the order has been shipped before getting to your note.