TheJonesHousee

A collection of personalized gifts for you & your tribe

Palm Harbor, Florida | 1087 Sales

TheJonesHousee

A collection of personalized gifts for you & your tribe

Palm Harbor, Florida 1087 Sales On Etsy since 2015

4.5 out of 5 stars (154)

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Liz Jones

Contact shop owner

Liz Jones

Reviews

Average item review
4.5 out of 5 stars
(154)
See reviews that mention:
quality 16 shipping 24 customer service 14

Shop policies

More information

Last updated on Jan 24, 2018
Frequently asked questions
Decal Information

Vinyl decals are made to meet the highest standards. Each decal is created with waterproof, weather resistant vinyl that is rated to last up to 5 years with appropriate care. The decal will be sent to you on one sheet of transfer tape. Every order includes step by step application instructions and premium quality transfer tape for a flawless application process. If applying decals to drinkware, hand wash only. Do not soak or scrub over the design. Please be sure to clean the surface prior to application. The most common cause for non-adherence is not cleaning the surface prior to application. The decals are removable but not reusable. I am not responsible nor will I refund or replace decals that were damaged while attempting to apply.

Custom and personalized orders

I love custom orders! If you desire an item that is not listed, please message me requesting a custom order and I will try my hardest to accommodate your request.

Refunds

Since all of my items are custom and made to order there are no refunds. Please read all listings carefully before you purchase so you are aware of exactly what you are getting with your purchase and confirm that the name information entered is correct.

ANY custom/personalized order is NOT eligible for a return/refund unless there is error in production or it was damaged in transit.

I do not refund decals that are damaged while the buyer is trying to adhere it. Please review all application instructions carefully before applying.

Drinkware & Barware Care Instructions

All drinkware items should be handwashed to protect and extend the life of the decal on the item. These items are NOT dishwasher safe. The only exception to this item is etched glassware which is top-rack dishwasher safe.

Incorrect Shipping Address

If the buyer fails to put the correct shipping address on their order (and it is returned to the seller), the BUYER is responsible for paying the additional shipping charges to reship the package to the correct or updated address. A custom listing for the shipping charges will be sent to you and must be paid before the package is shipped.

Refunds WILL NOT be issued if you (the buyer) inputs a wrong/incorrect/old address and the package is not returned to me. It is the buyers responsibility to review their address and make sure it is correct and up to date before submitting their order.

Lost or Misdelivered Packages

If your package is marked delivered and you do not have it please contact your local USPS office or call their 1-800 number to track it. They are able to provide GPS coordinates on its delivery. If at the time they are not able to locate it, please file a USPS lost package claim to be reimbursed for your total cost. Once a package is marked delivered by USPS, it is out of my hands for control.