>>> Payment is due upon purchase.

>>> The Joyful Jewelry Box currently accepts Paypal, all major credit cards, and Etsy gift cards.

>>> Payment on custom orders must be received in full before design and production begins.

>>> With all forms of payment, please ensure the mailing address on your Etsy account is current. Buyer is responsible for any additional shipping fees due to incorrect mailing addresses.

>>> A sales tax of 7.75% will also apply to California residents.

>>> Most items are made to order. Please allow 3-5 business days for fulfillment of all orders, though typically your item{s} will ship quicker than that.

>>> All orders are shipped from California via USPS 1st Class with delivery confirmation. USPS Priority mail upgrade is also available at checkout.

>>> Domestic orders will typically arrive within 3-5 days of shipment date but can take longer. If you do not receive your order within 2 weeks of shipment notification, please contact me here: https://www.etsy.com/conversations/new?with_id=8749903

>>> International orders are shipped from California via USPS 1st Class International and will typically arrive within 2 weeks. Due to customs and other factors, your package can take up to 6 weeks to arrive. If you do not receive your order within 6 weeks of shipment notification, please contact me here: https://www.etsy.com/conversations/new?with_id=8749903

>>> Recipient is responsible for any customs fees charged by the destination country. Refunds will not be issued for delays in transit or packages being held by customs. Refunds will also not be issued for unclaimed packages or if customs fees were not paid.

>>> Seller is not responsible for packages that are lost in transit but I will do my best to assist you. If your order has not been delivered after 30 days (domestic) / 45 days (International), a replacement or refund may be considered on a case by case basis.

>>> If your order arrives damaged, please contact me within 3 days so I can provide a suitable refund or replacement solution: https://www.etsy.com/conversations/new?with_id=8749903

>>> Unless otherwise noted, I will ship to the address listed on your Etsy account. Please ensure this information is current and correct. If you require a gift shipment, please put the recipient's name in the notes section of your order. Buyer is responsible for any additional shipping fees if the correct address is not noted at checkout.

>>> I typically do not ship on Saturdays, Sundays, or holidays. Shipping upgrades are available for purchase if you need to rush your order.

>>> Whether for yourself or someone else, every order is creatively packaged and ready to gift.

>>> In some instances, I may combine orders into one gift box. If you need separate boxes for each piece that you order, please comment at checkout. If you require shipment of items to multiple addresses, additional postage will be invoiced to you {unless you submit the orders separately}.

>>> Shipping fees include shipping, handling, tracking information, and packaging material costs.

>>> If you have any questions about my shipping policy, please contact me here: https://www.etsy.com/conversations/new?with_id=8749903

>>> I want you to love your item(s). Should you need assistance with your purchase for any reason, please contact me at https://www.etsy.com/conversations/new?with_id=8749903 before leaving a review so that I can work with you to arrange a satisfactory solution. Happy customers are loyal customers and I want you to be both.

>>> Because all jewelry is made to order, all sales are FINAL and are not eligible for return or exchange. Contact me with any questions before completing your purchase: https://www.etsy.com/conversations/new?with_id=8749903

>>> If your order arrives damaged, please contact me within 3 days so I can provide a suitable refund or replacement solution: https://www.etsy.com/conversations/new?with_id=8749903

>>> If you have any questions about my return/refund policy, please contact me here: https://www.etsy.com/conversations/new?with_id=8749903

Etsy Contact: https://www.etsy.com/conversations/new?with_id=8749903
Email Contact: TheJoyfulJewelryBox [!at] gmail.com

>>> All metal materials are prone to some tarnish from exposure to elements. To minimize this, please store your jewelry in a cool, dry location away from moisture and sunlight and no not expose to wet environments. I recommend Sunshine Polishing Cloths to regularly clean and polish all your jewelry pieces.

>>> I guarantee that any piece of jewelry in my shop is accurately advertised. I do my best to verify vintage items and provide specific details about the items I sell. Should you have any questions or concerns, please let me know here: https://www.etsy.com/conversations/new?with_id=8749903

>>> Custom orders are available upon request. If I feel that I cannot create your vision with my skillset, I'll be more than happy to provide you with other Etsy referrals.

>>> If you love your item(s), please remember to post feedback about your purchase.

>>> Should you need assistance with your purchase for any reason, please contact me at https://www.etsy.com/conversations/new?with_id=8749903 before leaving a review. Happy customers are loyal customers and I want you to be both.

>>> All content in my shop including products, photos, and text belong to The Joyful Jewelry Box and are considered intellectual property. Do not use without my consent.

{CREATE JOY}

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>>> Instagram: instagram.com/TheJoyfulJewelryBox
>>> Shop: TheJoyfulJewelryBox.com