thelab

** * Saturday, December 10th * LAST DAY TO ORDER! * **

Naperville, Illinois · 3988 Sales

thelab

** * Saturday, December 10th * LAST DAY TO ORDER! * **

Naperville, Illinois 3988 Sales On Etsy since 2008

5 out of 5 stars
(1704)

Shop owner

Annie

Contact

Announcement   * The last day to place an order is Saturday, December 10th (with shipping on Monday, December 12th)! * Most orders ship within 1-3 business days.* Sending a gift?? Let me know in the Notes when checking out -- I'll keep out the invoice & include a gift message if you tell me what to write. * Don't see a collar color you'd like?? Purchase any ornament & specify your color request in the Notes when checking out -- it will be a solid color (& without silver edging). Thank you & FA-LA-LA-LA-LA-LA-LABRADORS! ** * Annie * **

* ** International Orders: Please include a phone number for the online customs form. * **

Announcement

Last updated on Dec 2, 2016

* The last day to place an order is Saturday, December 10th (with shipping on Monday, December 12th)! * Most orders ship within 1-3 business days.* Sending a gift?? Let me know in the Notes when checking out -- I'll keep out the invoice & include a gift message if you tell me what to write. * Don't see a collar color you'd like?? Purchase any ornament & specify your color request in the Notes when checking out -- it will be a solid color (& without silver edging). Thank you & FA-LA-LA-LA-LA-LA-LABRADORS! ** * Annie * **

* ** International Orders: Please include a phone number for the online customs form. * **

Annie

Contact shop owner

Annie

Reviews

Average item review
5 out of 5 stars
(1704)
amy iden

amy iden on Dec 3, 2016

5 out of 5 stars

This ornament is absolutely adorable--it is exactly what I was looking for as a gift for a family with a new lab puppy. It came very quickly and is very well made. I love it.

View all 1704 reviews

About

Black Labs + Yellow Labs + Chocolate Labs = The Lab

* The Lab * is a pocket-sized venture dedicated to handcrafting Labrador Retriever items from my own designs & patterns in a smoke-free environment. This shop idea hit me in the fall of 2008 when I blended two things I very much love -- making stuff & the Labs that I've shared life with -- Enzo, Kona, Kate & Suki.

As a self taught Labpreneur, I wear all the hats in this little business: from designing & creating to packaging & shipping. I actually think I sometimes dream in black, yellow & chocolate!

Thank you for your time & wishing you the very best! - Annie

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Shop policies

Last updated on August 29, 2014
Hi there! Please note that each item is made with great care and attention to detail from my original designs. When applicable, items are made from materials manufactured by U.S.-based companies. All items are created in a smoke-free environment (always!) -- but not Lab-free! ; ) None of the props featured in photos are included with the item.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
The Lab accepts credit cards, debit cards, Etsy gift cards (through Etsy's Direct Checkout), and PayPal as forms of payment.

Please make your payment within 24 hours of clicking "Buy Now". If your payment is not received by then, your order may be canceled. Once your payment is received, your order will be shipped as quickly as possible.
Shipping
As of January 2010, all domestic purchases are shipped as first-class packages via the United States Postal Service to one address and include a delivery/confirmation number. Assigned shipping rates cover postage rates, fees, fuel and packing materials. Items purchased in one order will be shipped to ONE address (yours or gift recipient's, if requested); if you would like items shipped to multiple addresses, please make a separate purchase for each mailing address.

Insurance is not included in the shipping fee for domestic or international orders. Items lost during transit will not be replaced by The Lab unless they have been insured. If you want insurance, please send message to have the shipping rate adjusted accordingly. If the USPS returns your package to The Lab due to a buyer address error, I will contact you for additional postage and will resend the package.

For INTERNATIONAL orders, a contact PHONE NUMBER is required to complete the online customs form. The United States Postal Service does not/will not use a customs number for parcel tracking. For package tracking, a parcel must be sent via international priority mail or in a certain size box with insurance. If you are interested in insurance/delivery confirmation services, please inquire so your order's postage can be adjusted.

Postal service holiday delivery schedules are beyond the control of The Lab. The Lab will assure you when an order is mailed, however cannot guarantee delivery by a specific date by the USPS.
Refunds and Exchanges
All sales are final and non-refundable. Please contact me if for any reason you are not satisfied with your purchase from The Lab; I take great pride in my work and will be happy to work with you to make your purchase satisfactory. I reserve the option to request a photograph of the item(s) in question for clarification and also have the item(s) returned to me so I can see them first-hand and learn from the experience.
Additional policies and FAQs
If you purchase an item which requires laundering, you may notice that these felt Labs don't shed -- they may attract fibers from other items sharing the laundry cycle! Most likely, a lint roller will remove any fibers; if not, try a lint (sweater) shaver.

**Custom Orders**

Please contact me to discuss a custom order and turnaround.

When your custom order is ready, I will contact you with a link in the RESERVED ORDERS section of the shop. At this time, you will be able to purchase your item. Reserved items will be held for 1 week. Please contact me if for some reason you cannot purchase your item in this time. If I have not received any communication from you, the item will be taken out of reserve and made available to anyone.

Custom items are shipped after your purchase is completed and payment is received.

If you want to send me something to customize, please take a photo of the items first and send them to me via email. If something happens to the items you sent me on their return shipment home (after they've left my possession and are in the USPS's), I am not liable/responsible for replacing them.