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Shop policies

Last updated on October 28, 2016
Welcome to The Ladybug Landing! I'm so glad you stopped by! Please take a moment to browse through my shop. If you don't see what you are looking for, let me know and I would be happy to create just what you need!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
If you are not happy with your items, please notify us within 48 hours of receiving your order. Store credit or replacement items will be issued. We do not do cash refunds.

There are no refunds or store credits issued on custom orders of any kind.
I accept Paypal only.
I ship first class mail and priority mail via the USPS with tracking. Please see individual listings for handling times or convo me for details.
Additional policies and FAQs
Since all of my items are handmade, no two are exactly the same.

If you don't see what you are looking for in my shop, please message me for a custom order.

If you are placing a soap order for party favors, please have your order in no later than 3 full weeks before your scheduled party. This gives us time for them to be made and gives the post office time to deliver.