thelampguy

The Lamp Guy

Madison, Wisconsin · 2 Sales

thelampguy

The Lamp Guy

Madison, Wisconsin 2 Sales On Etsy since 2009

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Mark Porter

Contact shop owner

Mark Porter

Shop policies

Last updated on February 15, 2011
Welcome. You'll find all of my shop policies on this page. I want you to be happy and enjoy your lamp. Please let me know if you have any questions.

Accepted payment methods

Returns and exchanges
There are no refunds or exchanges. If an item is damaged or lost I will pursue a remedy. The item may be one of kind and an exact replica may be impossible. I want you to be happy and I'll do my best to make you happy within reason.
Payment
I accept PayPal which gives you the ability to pay with major credit cards. I expect payment within 24 hours of the sale and will not ship until payment has been received. I will charge Wisconsin Sales Tax of 5.5% if purchased by a Wisconsin resident. You can cancel an order before payment is made but not after.
Shipping
I ship with UPS Ground and need an actual street address for them to get the package to you. Please let me know if there are any special instructions or if you would like expedited service. I use their standard insurance coverage of $100. I have packed these lamps for the last 5 years and have learned the right way to do it. I will ship within 24 hours of receiving payment. If for some reason this becomes impossible I will notify you.