theletterkdesign is taking a short break
Anonymous on Mar 29, 20125 out of 5 stars
Kate has been wonderful in this transaction, quick to respond and very helpful. Her shop is a new favorite!
Anonymous on Sep 26, 20115 out of 5 stars
Absolutely fantastic. :) Thank you so much for your promp service and beautiful item.
thank you for visiting theletterkdesign at etsy
Accepted payment methods
Returns and exchanges
If you are unhappy with your purchase you may return it within 5 days of receiving the parcel.
I will use the date that you shipped the item and base it's arrival in 14 days or less.
You are responsible for the costs associated with shipping the item back to us.
If it is damaged or miss-used by the customer, no refunds will be given.
Any Damage caused by the Post Offices will be noted and I will do my best to refund or exchange the item - please return all packaging that the item was shipped in for my reference.
- I only accept payments through Paypal.
- Payment is expected within 2 days of purchase.
- All payments must be cleared before the item(s) will be shipped.
***If a payment is not made within 2 days from the date of carting/purchase, the order will be canceled and the item will be relisted.
ALL DUTY charges are at the cost of the buyer. I do not include duty in my shipping charges. Please check with your countries regulations regarding duty fees
- I normally ship the items within 3 days of payment.
- Custom orders can take up to 1 week to complete and then allow for shipping on top of that
- All orders that I ship are through Canada Post - Unless you choose a specific carry - costs may vary.
- Some orders that are shipped within Canada are given a delivery confirmation. If I have one I will contact you with it
- Standard shipping for International is Airmail, so expect 7 - 10 business days within Canada and as much as 14 business days for International.
***For an Insured or Express Delivery - there will be an extra charge - Please leave a comment before you purchase and I will send you a revised invoice for PayPal.