TheLetteryCo

The Lettery Co

Denver, Colorado | 211 Sales

TheLetteryCo

The Lettery Co

Denver, Colorado 211 Sales On Etsy since 2010

5 out of 5 stars (59)

TheLetteryCo is taking a short break

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Note from shop owner Hello! I am currently on vacation through 5/29! The Lettery Co will resume taking orders at that time. Thank you for your patience and I hope we get to work with you soon!

Note from shop owner

Last updated on May 22, 2019

Hello! I am currently on vacation through 5/29! The Lettery Co will resume taking orders at that time. Thank you for your patience and I hope we get to work with you soon!

Brea Gilchrist

Contact shop owner

Brea Gilchrist

Reviews

Average item review
5 out of 5 stars
(59)
See reviews that mention:
quality 9 shipping 10 customer service 14
View all 59 reviews

Updates

New to the shop! Crafters rejoice! raised_handsskin-tone-2

Tagged in this photo

Valentine's Day sale! Use code LOVEYA for 20% off on 2/14/17 only! kissing_heartheartlove_letter
View all 8 updates

About

Around the web

Shop members

  • Brea Gilchrist

    Owner

    Hello! My mission is to elevate life’s treasured events and milestones, connecting you to your favorite people and showcase your incomparable personality by designing uniquely personal, beautiful and bold stationery. I can't wait to work with you!

Shop policies

Last updated on February 20, 2019
Welcome to The Lettery Co, where our mission is to elevate life’s treasured events and milestones. To connect you to your favorite people and showcase your incomparable personality by designing uniquely personal, beautiful and bold stationery. To bring stationery to life to commemorate what matters most

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We are committed to outstanding quality and customer service.

In the rare event there is an issue with the quality of your order, please contact me and we'll do everything we can to remedy the situation!
Payment
Customization and personalized work will not begin until full payment is received.

Colorado residents may be required to pay sales tax.
Shipping
You will receive a notification when your item has shipped.

For Custom Stationery (Non-Digital Delivery)

Upon written approval (via email or Etsy Convo) of the proof design, The Lettery Co will send the files to our professional print partner within 1 business day. Turnaround time for printing is typically within 3 business days upon submission.

All orders are shipped via USPS Mail. Shipping services typically take 2-3 business days. Please select the appropriate level of shipping service upon checkout.

Once an item leaves our print shop or vendor partner, The Lettery Co is not responsible for transit time.

If you require your item by a certain date, please message us on Etsy BEFORE your purchase so that we can provide upgraded shipping options with guaranteed delivery.
Additional policies and FAQs
CUSTOMIZATION
Please send high-quality (300dpi) .jpg images of your photo(s) to theletteryco [at] gmail.com. We can convert your color photo to black and white for no additional charge, just let us know.

By sending The Lettery Co photographs to be used on your products you certify that you hold the proper authorization to use the photo. You also agree to take full responsibility for any misuse of copyrighted images and agree not to hold The Lettery Co LLC liable for any misuse of copyrighted work.

Include in your email the text you would like included as part of the customization. Customization options are detailed in the product listing.

We are committed to the satisfaction of our customers! If you have any questions about customization options, please message us prior to purchase!

DIGITAL PROOFS
If the product you ordered has a personalization or custom change we will email you a design proof for review and approval. All proofs are sent within 1-3 business days of receipt of your order, unless noted in the shop profile.

We provide up to 2 design proofs for each item purchased. If additional proofs are required, you may be charged a fee based upon the complexity of the requested design changes.

Digital proofs may include a watermark that will be removed prior to printing.

Most of our printed products (with the exception of wedding invitations) will have a small The Lettery Co logo printed on the back of the product.

Upon written approval (via email) of the proof design, The Lettery Co will send the files to our professional print partner within 1 business day. Turnaround time for printing is through our print partner is typically within 3 business days upon submission.

Keep in mind that colors may vary slightly when printed versus what appears on screen due to monitor and printer variation in color. Colors are also slightly darker when printed versus what is on screen.

ADDRESS
All orders will be sent to the address provided to us through Etsy, not the address provided during payment. Please check that your address is correct when you’re checking out on Etsy. The Lettery Co is not responsible for delays or losses due to incorrect shipping addresses.

Orders being sent to multiple addresses need to be placed individually.

Message us if you are interested in international delivery.

View our privacy policy at www.lettery.co.