thelightandthedark1's Shop Announcement

Hope you and yours have a wonderful holiday. Please use coupon code holiday15 for 15% off your entire order!!
We LOVE custom orders! We do ANY state/country/province.We are the #1 source for LDR Couple/Family/Friend gifts! Proudly serving the long distance community since 2012.
We do NOT charge for rush orders, all of your orders are important to us, and we do not allow anyone to pay to be "bumped" up in line - that wouldn't be fair to our other customers. Our team works hard, and we work fast to get all your orders out no later than 1-3 business days after you purchase it. (this includes all listings you purchase from the store - not custom listings that we set up for you, those take slightly longer)

(You must order by the date listed in order to receive your items by December 24th

First Class: December 12th
Priority: December 16th
Priority Express: December 21st

First Class: November 25th
Priority: December 5th
Priority Express: Dec 14th

We cannot be held liable for any delays with the United States Postal Service, and will not refund shipping fees or cost of items that do not arrive on time.

The ONLY shipping method that is guaranteed to arrive on time is USA Priority Express (when ordered by Dec 21), if it arrives after Dec. 25th please contact us. We will then file a claim for reimbursement of shipping costs, if/when the claim is approved, we will then refund you shipping costs.

PLEASE NOTE: Our shipping deadlines supersede any notes that you leave us in regards to shipping times. We will ship your order within our posted processing time.

We can now cut ANY province or country that you want, please "REQUEST CUSTOM ORDER" on the left side of our shop with your details and we'll get back to you shortly after.

**NEW FASTER TURNOVER TIME** our Current Production time is 1 Business Day. All orders ship USPS First class - If you need your order shipped faster make sure to choose the correct shipping method. Production time does NOT include the time your items take to ship, but the time it takes to make/package your order.

Local Pickup Available at our shop in Indian Orchard, Massachusetts - Convo for details prior to purchase so we can arrange a pickup time, and provide you with a code that will waive the shipping fee.

Everything will Arrive Gift Ready. If you would like a gift tag & message included please add it to your order notes.

Buy with confidence - We provide a quality product that we proudly stand behind.. if something is not satisfactory I encourage you to reach out to us and together we can make sure you are a happy customer. Please read through our reviews to see what exceptional customer service we offer :)

This shop accepts Etsy Gift Cards.