TheLiquidStone

Jewelry for the Body and Soul

TheLiquidStone is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

TheLiquidStone is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 3, 2011

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be completely satisfied with your order. If you are not happy contact me (convo) within 7 days of receipt of your item. I will then give you directions as to how to proceed. Please note that all items must be returned in their original unused condition in their original box.

I will exchange or refund the merchandise once it is returned to me minus shipping charges. Refunds are via Paypal. Insurance is recommended for return shipping as I will not be responsible for lost or damaged items during shipping.
Payment
I accept Paypal payment in US dollars. Please submit payment at checkout. You do not need a Paypal account to use Paypal. Simply click on the Paypal icon at checkout and choose your credit card preference and follow the prompts.
Payment is due in full within 48 hours via paypal, unless you contact me to make other arrangements. Orders not paid within 48 hours will receive a reminder email from me before being cancelled and returned to stock.
All International buyers must pay by Paypal in US dollars Payment must be received before the items will be shipped.
California residents will be charged 8.75 sales tax upon checkout.
Shipping
All packages will be sent to the Paypal address unless otherwise instructed. All shipping charges are stated in the item description of each listing. My jewelry will be shipped in a cotton lined gift box inside a bubble mailer for the best protection of each item. All orders are shipped USPS First Class mail with delivery confirmation, within 24 to 48 hours of order completion. You will receive an automated email from Paypal with the delivery confirmation number when your shipping label is issued. These shipments are not insured.

INSURED SHIPPING: If you would prefer to have your package insured against loss or damage with insurance and delivery confirmation please convo me and request insured shipping. I will send you a paypal invoice for the additional charges. Priority mail with insurance and delivery confirmation is also available, please convo me with a request and I will send you a Paypal invoice for the additional charges.

INTERNATIONAL SHIPPING: All International orders are shipped via USPS first class international without tracking or insurance. As delivery confirmation is not available for First Class shipping I can only provide the customs form number. Priority Mail International is available and provides a tracking number. This service starts at $12.00 US

If you require any special international shipping please contact me prior to checkout so I can change the postage charges or immediately after checkout with special instructions and I will issue a Paypal invoice for the additional shipping fees. International orders are sent with a packing slip and are marked with the correct total item price on the customs slip (no shipping charges are included) The customs order form will be marked as merchandise. When your package arrives in your postal system you may be charged customs fees, duties or taxes. Any customs fees, duties or taxes are the buyers responsibility and are not included in the shipping charges. Please allow 4 to 6 weeks for International packages to clear the Customs Department in your country. International orders that are returned due to customers not wanting to pay custom and duty fees that their country charges will not be refunded shipping charges. The merchandise refund will be issued once the package arrives in good condition to The Liquid Stone.

I do not accept responsibility for packages lost or damaged in transit, please purchase insurance for these rare instances. If your purchase is a gift I can ship it directly to the recipient for you. I will add a bow to the box and a gift card with your message. No invoice will be included in the package. To do this just include the address of the gift recipient in your order at check out.
Additional policies and FAQs
Natural light photos and descriptions are as accurate as possible. Colors will vary between monitors and their settings. Pictures can be enlarged to see detail..

Please contact me for any information through the Etsy convo system.

Thank you, The Liquid Stone.