thelittlegreenhouse's Shop Policies
Welcome to my little vintage shop! I take pride in my curating abilities and try to find the best cool things I can find! All items are cleaned and packaged with care. Each item is scrutinzed to make sure all of the inperfections, if any, are disclosed. I take very clear, inclusive photos, and do my best to describe things well.
Remember, all of my items are vintage, so there will be expected wear and tear for certain items. If you have any questions about any item, please feel free to contact me.
Please pay using paypal within 24hrs of purchase. Your item will not be sent until payment is received. If I haven't received payment within 7 days and have not heard from you, I will re-list the item and cancel the order.
Reserves and holds are available for a 24 hour period. If you need a longer window, please contact me to set up a deposit or payment plan.
I ship internationally, anywhere.
Shipping charges are estimates as Etsy has no shipping calculator to figure exact charges. US estimates are figured on West to East Coast rates and substantial overages less a minimal fee to cover packing supplies and handling, will be refunded.
Combined shipping rates are based on the higher of the individual rates.
International rates are figured by the ounce and rates may fluctuate slightly after the order has been packed for shipping.
Your package will be carefully wrapped and boxed. Allow 4-5 business days for your order to process, but convo me if you need something quickly. i have expedited shipping options available and can usually get your package out right away.
Primary carriers are USPS. If you have a preferred carrier let me know. also, IF YOU PROVIDE ME WITH A P.O. BOX, the only way i can ship to you is via USPS.
Tracking is included on all packages except first class international. If you would like a way to track a package internationally, you must instruct me to charge you the priority rate. This will also offer a bit of insurance as well.
Insurance is sometimes not included with certain domestic carriers, please inquire I ship to your etsy address. Normally this matches your paypal address because of the checkout system. Please double check the address you have given. Unfortunately, I have had experience with customers using an old address in paypal AND etsy. Therefore, please take care when completing your order (check your etsy and paypal address to make sure you are not entering an outdated address, and that the correct address is entered. If you have supplied me with an old address on your etsy order and the artwork gets returned to me, I will need to re-bill you a second shipping charge to reship.
INTERNATIONAL ORDERS: Customs: Buyer is responsible for any customs charges incurred. I will not lie or mark a customs form "gift" or undervalue the contents of the package. This is illegal.
SHIPPING TIME: PLEASE NOTE: shipping internationally can take a considerable amount of time. the vast majority of packages arrive in a timely manner, but occasionally, one will take longer. I, unfortunately, have no way of controlling that once it leaves the U.S. Please be patient and understand that it is out of my hands.
Refunds and Exchanges
All vintage items are sold "as is" or as stated in the listing. Please read the full listing. If you have any questions or concerns, please feel free to contact me before you purchase. All sales are final.
If you do have a special concern with your purchased item, please email me. I will be happy to discuss your concerns and make sure you are happy with your transaction.
Last Updated November 8, 2012