TheLittleMatters

Where little things matter...

London, United Kingdom | 1441 Sales

TheLittleMatters

Where little things matter...

London, United Kingdom 1441 Sales On Etsy since 2011

5 out of 5 stars
(380)

Announcement   Explore my little illustrated cards, prints and gifts, all handmade with love ♥

Announcement

Explore my little illustrated cards, prints and gifts, all handmade with love ♥

Lillian Ip

Contact shop owner

Lillian Ip

View all 47 items

Reviews

Average item review
5 out of 5 stars
(380)
See reviews that mention:
quality 45 shipping 63 customer service 25
View all 380 reviews

About

What "matters"?

I started designing and making cards a few months later after my graduation in Graphic and Media Design (Illustration), still not sure where it was going to take me at that point. Then I heard about Etsy- I was intrigued by the idea of a handmade community full of craft-lovers like myself! Which is when I took my first step to opening an account and putting up the first few of my cards on sale, and that's how it all began...

I got a very cosy workspace at my home studio, I just love being surrounded by all my favourite things and having a wall of my favourite inspirations to keep my mind flowing.
I am very specific with my suppliers and always choose the best quality I can find, and try to stay green and use recycled materials when I can. I love the textures, colours and feel of the materials I use and am sure you will too!

If you'd like to hear more, you can visit my website at www.thelittlematters.co.uk or follow me on Instagram (thelittlematters), Twitter (@thelittlematter), Facebook, Tumblr or Pinterest!

In the meantime, enjoy browsing my Etsy shop :)
Lillian x

Shop members

  • Lillian

    Owner, Maker, Designer, Curator, Illustrator And Designer Maker

    I'm an illustrator and designer maker, based in East London. I love making little things at my desk with a good cup of Yorkshire tea and playing those music boxes I collect when I travel, because "all the little things are what really matters" :) x

Production partners

  • Made by Cooper

    Huddersfield, England

    Made by Cooper is a promotional products supplier, they help bring my otter designs to life as soft enamel pins!

  • Printed.com

    London, England

    Printed.com prints all of The Little Matters' greetings' cards!

Shop policies

Last updated on November 24, 2018
I wish for everyone to be able to enjoy my products as much as I do, and I always try to use as many environmentally friendly materials as possible. If you have any comments on my products and service at all, please do contact me via Etsy conversations. I value all our customers, appreciate all feedback and I will do our best to resolve any issues :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Changed your mind? I'm happy to issue refunds or exchanges for the item within 7 days of arrival! Just send the item back in the same condition. Though please note only the cost of the item will be refunded (no postage costs will be refunded).

If item received is damaged on arrival, please contact me immediately to discuss, I will do my best to offer an alternative- repair/replace/exchange. A full refund will be considered.
Payment
I accept Paypal and Direct Checkout as payment methods.

Buyers are responsible for any duties and customs charges that may be incurred in their country.

Please notify me ASAP if you'd like to cancel an order, once it's shipped (usually within one working day) I can only offer refund/ exchange for the cost of the item- please check refund policy.
Shipping
I ship all orders via Royal Mail and dispatch orders within 2 working days of purchase/payment, unless stated otherwise. (I.E. custom orders, pre-orders or made-to-order products) Digital orders will be emailed or sent via Etsy conversations

Estimated delivery time to UK buyers is 1-2 working days of being dispatched.
International buyers are expected to receive orders within 7 working days of being dispatched, though sometimes international delivery may take up to 25 days to get delivered. Please contact me if it doesn't arrive after 25 days and I will try to resolve the issue.

A next-day delivery service is available for UK buyers with an extra charge, and a cheaper economical service (that would take longer) is available for international mail. Please message me through Etsy conversations if you'd like either of these services before placing an order.
Additional policies and FAQs
I accept custom orders! Just send me a message with what you'd like to get done and I will get back to you ASAP.

I also do Freelance Graphic Design/ Illustrations, if you'd like to find out more about my work or if you'd like to commission me for a project, please visit my website at www.lillianip.com