theLittleSurprises

Grotto of Surprises: Handmade Accessories

New York, United States 2507 Sales On Etsy since 2014

5 out of 5 stars (1014)

theLittleSurprises

Grotto of Surprises: Handmade Accessories

New York, United States | 2507 Sales

Shop owner

Contact

Amy

Contact shop owner

Amy

Announcement    ❥Currently listing items intermittently. Please follow @littlesurprisesyt or @amysgrotto for updates or message me for any inquiries!
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❥ August & September 2019 Promo: It's Chubble's Birthday! Chubble customs and restock on MONDAY 8/19/19 @ 3pm EST. There will be new designs, old designs, ready to ship, customs and discounts available until mid-September!
❥As of 5/2018: Unless previously discussed, all DOMESTIC USA packages are shipped with tracking. All INTERNATIONAL packages have a default setting for NON-traceable shipping. If you live outside the USA and wish for tracking, please message me beforehand!
❥Customs are accepted on a case-to-case basis. If you have an idea for a custom request, please do not hesitate to message me and inquire when they may re-open!
❥Don't forget to leave feedback; a 10% coupon code will be messaged to you :)! If I forget, then you can feel free to message me!
❥Instagram:
For art, crafts and DIY: @littlesurprisesyt
For pins & doodles: @amysgrotto

Announcement

Last updated on Aug 18, 2019

❥Currently listing items intermittently. Please follow @littlesurprisesyt or @amysgrotto for updates or message me for any inquiries!
----
❥ August & September 2019 Promo: It's Chubble's Birthday! Chubble customs and restock on MONDAY 8/19/19 @ 3pm EST. There will be new designs, old designs, ready to ship, customs and discounts available until mid-September!
❥As of 5/2018: Unless previously discussed, all DOMESTIC USA packages are shipped with tracking. All INTERNATIONAL packages have a default setting for NON-traceable shipping. If you live outside the USA and wish for tracking, please message me beforehand!
❥Customs are accepted on a case-to-case basis. If you have an idea for a custom request, please do not hesitate to message me and inquire when they may re-open!
❥Don't forget to leave feedback; a 10% coupon code will be messaged to you :)! If I forget, then you can feel free to message me!
❥Instagram:
For art, crafts and DIY: @littlesurprisesyt
For pins & doodles: @amysgrotto

Reviews

Average item review
5 out of 5 stars
(1014)
See reviews that mention:
quality 82 shipping 97 customer service 90

About theLittleSurprises

Sales 2,507
On Etsy since 2014

Little surprises for everyone

"Little Surprises" started as an artsy hobby and has continued to produce simple and sweet gifts for people of all ages! A hobby which started in 2011 has expanded into a platform to share the craft through video tutorials, craft update videos and small sales online. The first store opened in the Summer of 2012 on Storenvy (which garnered over 500 sales from the occasional on&off sales to date); I opened my Etsy in October 2014. I became more serious about selling September 2015 through August 2017, thereafter shop updates are intermittent while I am currently in graduate school. Thank you all for your support and love, and I hope to only continue to share my love for crafting and creativity!

Around the web

Shop members

  • Amy X

    Owner, Creator

    Hello! I have a love for making handmade accessories, primarily with polymer clay and resin, for people of all ages! This wonderful hobby blossomed in 2011-2012 and has quickly grown to be a part of my every day life as my stress-reliever!

Shop policies

Last updated on March 19, 2019
Welcome to Little Surprises! I sincerely appreciate every click, favorite and glance at our products -- it means a lot. Please also take a look at our shipping and return policies before checking out!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
If an item arrives to you damaged, I am more than happy to work it out with you! If you are dis-satisfied with anything, please contact me when you receive your item, preferably before you leave feedback.

Typically, due to the handmade nature of my work, I do not offer returns or refunds. If a refund is agreed upon, return costs are the responsibility of the buyer and are not reimbursed by the seller.
Payment
We accept debit card, credit card and Paypal.

If you would still like to purchase through debit/credit card, there is an option through Paypal to do so as well!
Shipping
✏ We are based in the USA on the East Coast. Our prices now reflect only a fraction of our packaging costs in addition to the USPS price increases to try to keep our shipping costs for you as low as possible.
Please note: We ship to the address you input through ETSY. If your order gets returned to us, the buyer is responsible for paying the shipping fee again.
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I ship using USPS within the USA and internationally. As the seller, I am not responsible for postal delays, lost or missing packages. This includes both traceable AND non-traceable packages. Please consider this when you choose your shipping option. If you would like to add insurance to your package, please message me beforehand!
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✈DOMESTIC (within USA)✈
I ship using USPS within the USA and internationally. All USA packages are traceable and can be tracked through Etsy OR through the USPS website.
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✈INTERNATIONAL (outside USA)✈
With USPS prices having gone up early 2018, there have been OTHER shipping methods that have been made available through select shipping websites. I have experimented, tested out the new "Standard" option that I am now offered that has allowed me to offer the following shipping options:
✈Standard ~ NON-traceable outside the US starting as low as $6.50
↪You can use http://www.ppxtrack.com/ to track up until it leaves the USA.
↪ increases by $0.75USD per item.
↪ ONLY works for FLAT products such as bezels or pins.
↪ recommended option up to 3-4 pins
✈USPS First Class Package ~ Traceable within the USA, may or may not be traceable within destination country
✈Priority/Express ~ please message me!

*****For buyers outside of the USA, we have no idea if and how certain packages are subject to custom fees. We have only had this happen a few times, but want to make it clear to be aware of custom fees, especially for larger orders! I, as the seller, am not responsible for custom fees, and have provided an article below for your convenience to review the custom fee information*****
https://www.etsy.com/help/article/5023
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If you need a rush order, upgrades are available if you contact us beforehand for both USA and international orders.
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Additional policies and FAQs
Detailed information on custom orders and bulk orders under FAQ below.

Etsy receipts can always be viewed under your account!

More information

Last updated on Jun 16, 2018
Frequently asked questions
Care instructions

It is best to keep products away from excessive heat or humidity. Please also be reminded that pieces are handmade and may be fragile, so be gentle take care!

Custom and personalized orders

Custom requests are taken on a case to case basis. Feel free to still message/contact me to see if I can take your custom on depending on my time constraints and abilities!

Do you accept refunds?

Due to the handmade nature of my work, I do not allow returns or refunds. However, if there are any issues with your order, please don't hesitate to contact me!

When do you ship out? How long is shipping?

Welcome to my humble shop! If you're a new customer or an veteran customer, here is some useful information as of January 2018 and onward: Due to my projected schedule for Spring/Summer 2018, processing time may take 2-3 weeks rather than my usually 5-7 days.

Here are the estimated delivery times for First Class USPS packages:
USA: 3-8 business days (USPS has been known to work with delays, so it could take up to 14 business days during such times)
Canada: 6-10 business days (sometimes 6-21)
Everywhere else: 2-8 weeks (many of my customers have received international packages within 10-14 business days)

We are also not responsible for international custom fees, lost packages or packages arriving to an incorrect address provided on Etsy.

Wholesale availability

Bulk orders are available upon request! Please message me: I am happy to made pieces for parties, events or weddings! Please notify me at LEAST 12 weeks prior to your event to discuss your order!