TheLonelyHeartCo

Hearts Personalized Ribbon Wedding Decor Favors Gifts

Phoenix, Arizona
|
| 52,096 Sales | 5 out of 5 stars 5 out of 5 stars

TheLonelyHeartCo is a Star Seller!

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Average review rating is 4.8 or higher

Announcement    ABOUT THE LONELY HEART CO...Where each heart and token of love is made for a special reason & that reason is YOU!

The Lonely Heart Co specializes in hearts, personalized ribbon, wedding decor, wedding favors, anniversary gifts, gift ideas, home decor & supplies. We cater to the one you love, the bride, soulmates & the hopeless romantic! We hope you find that special heart here that stirs your heart.

The Lonely Heart Co is a home for hearts that are lonely and may have been forgotten over time. They are a collection of hearts that have been handmade, re-purposed, recycled or found sitting by themselves and forgotten or maybe even worse, never been loved. They are waiting for you to adopt & gift them to the one you love!

All items are handmade to order, please allow us 3-5 business days to complete your special heart(s)! We will contact you when we ship to let you know your heart or token of love is on its way!

SHIPPING INFO:

➤There is no guaranteed delivery date except Express Mail. If you must have by a certain date your only guaranteed option is Express Mail. If you need your order within 2 weeks or sooner, I do strongly suggest upgrading shipping! The USPS has officially slowed down Ground Advantage & Priority Mail delivery.

In the USA: Ground Advantage & Priority Mail averaging 4-10 business days. Express 3 business days.

Global shipping times: 3-12 weeks on average.

Need it FAST...just contact us first, we'll see what we can do! RUSH ORDERS - Just let us know, we will try to work you in & get it to you ASAP! Shipping upgrades in the USA with rush fee:

EXPRESS shipping starts at $50.
PRIORITY shipping starts at $30.

➤The Lonely Heart Co answers conversations from 8 a.m. - 5 p.m. Monday through Friday.

➤Our workshop is open Monday through Friday, closed on Saturday & Sunday.

➤ANNUAL CLOSURE DATES & HOLIDAY SHIPPING TIMES

We observe & are closed for all USA government calendar holidays.

ANNUAL THANKSGIVING...
We are closed starting the Tuesday before "Thanksgiving Thursday" through the Tuesday after Thanksgiving to spend time with family & friends. We are still taking orders & they will be started on Tuesday in the order they were received. What this means for you, most orders will run about a week behind. If you need it sooner reach out to us as we will have a few rush order openings available with a rush fee.

ANNUAL GUARANTEED CHRISTMAS DELIVERY...

Last day to order for GUARANTEED Delivery by Christmas:
♥ USA- Last day for USA Christmas orders will be Nov. 30th.
♥ Out of Country by 1st class mail- NO guarantee.

➤We will CONTINUE SHIPPING orders past these dates listed above, but we CANNOT guarantee your order will make it in time for Christmas though!

WINTER HOLIDAY: We are closed Dec 20th - Jan 1st to spend time with family & friends. All orders will run 10 days behind if ordered during this time.


Hugs & ♥-
Brandee & the girls

Announcement

Last updated on Jul 4, 2024

ABOUT THE LONELY HEART CO...Where each heart and token of love is made for a special reason & that reason is YOU!

The Lonely Heart Co specializes in hearts, personalized ribbon, wedding decor, wedding favors, anniversary gifts, gift ideas, home decor & supplies. We cater to the one you love, the bride, soulmates & the hopeless romantic! We hope you find that special heart here that stirs your heart.

The Lonely Heart Co is a home for hearts that are lonely and may have been forgotten over time. They are a collection of hearts that have been handmade, re-purposed, recycled or found sitting by themselves and forgotten or maybe even worse, never been loved. They are waiting for you to adopt & gift them to the one you love!

All items are handmade to order, please allow us 3-5 business days to complete your special heart(s)! We will contact you when we ship to let you know your heart or token of love is on its way!

SHIPPING INFO:

➤There is no guaranteed delivery date except Express Mail. If you must have by a certain date your only guaranteed option is Express Mail. If you need your order within 2 weeks or sooner, I do strongly suggest upgrading shipping! The USPS has officially slowed down Ground Advantage & Priority Mail delivery.

In the USA: Ground Advantage & Priority Mail averaging 4-10 business days. Express 3 business days.

Global shipping times: 3-12 weeks on average.

Need it FAST...just contact us first, we'll see what we can do! RUSH ORDERS - Just let us know, we will try to work you in & get it to you ASAP! Shipping upgrades in the USA with rush fee:

EXPRESS shipping starts at $50.
PRIORITY shipping starts at $30.

➤The Lonely Heart Co answers conversations from 8 a.m. - 5 p.m. Monday through Friday.

➤Our workshop is open Monday through Friday, closed on Saturday & Sunday.

➤ANNUAL CLOSURE DATES & HOLIDAY SHIPPING TIMES

We observe & are closed for all USA government calendar holidays.

ANNUAL THANKSGIVING...
We are closed starting the Tuesday before "Thanksgiving Thursday" through the Tuesday after Thanksgiving to spend time with family & friends. We are still taking orders & they will be started on Tuesday in the order they were received. What this means for you, most orders will run about a week behind. If you need it sooner reach out to us as we will have a few rush order openings available with a rush fee.

ANNUAL GUARANTEED CHRISTMAS DELIVERY...

Last day to order for GUARANTEED Delivery by Christmas:
♥ USA- Last day for USA Christmas orders will be Nov. 30th.
♥ Out of Country by 1st class mail- NO guarantee.

➤We will CONTINUE SHIPPING orders past these dates listed above, but we CANNOT guarantee your order will make it in time for Christmas though!

WINTER HOLIDAY: We are closed Dec 20th - Jan 1st to spend time with family & friends. All orders will run 10 days behind if ordered during this time.


Hugs & ♥-
Brandee & the girls

52096 Sales

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Brandee

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Brandee

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5 out of 5 stars
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About TheLonelyHeartCo

Sales 52,096
On Etsy since 2010

...every heart has a story

Shop members

  • Brandee

    Owner, Maker, Designer, Curator

    I'm just your average ordinary extraordinary girl trying to live in her dream world.

  • NiNi

    Mail Lady, Assistant, Owner

    NiNi is my little sugar booger country girl. She takes care of shipping & at the end of day she takes your items, made with love, to the PO for delivery.

  • HanaNana

    Assistant, Owner

    HanaNana our queen of hats & fashion who has one of the fastest mouths with a joke. She helps wherever she is needed & keeps us laughing!

  • KayKay

    Maker

    KayKay is our in home hand lettering girl!

Shop policies

Last updated on Oct 27, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
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Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Nov 18, 2024

Frequently asked questions

DAMAGED OR LOST ORDERS

Your order is insured for lost in mail or damaged by USPS, we will file a claim for you if this happens!!!

DAMAGED IN MAIL- Contact us within 24 hours of delivery for damaged items. Do NOT throw item(s) or packaging away. Send us pictures of damage & packaging. This is required to file an insurance claim.

LOST IN TRANSIT- Contact us if your package has not been received within 10 days in the USA. We will do an inquiry for you. The USPS doesn't consider it lost until 30 days have passed at which time we can file an insurance claim for you.

Insurance claims takes 5-10 business days once filed to be approved.

We will not issue a refund until claim has been approved.

By purchasing from us you agree to allowing us to file a claim for you.

Shipping & Processing Time

We complete most orders within 3-5 business days, minus weekends! ♥

Most of our items are handmade to order, we ask you to allow 3-5 business days to complete your order. Etsy will send a notification as soon as we ship to let you know your order is on its way!

Without Postal Delays Average time to receive once shipped:
USA: 3-10 business days
Out-of-country: 10-30 business days most countries

All orders are shipped with insurance for damage or loss before delivery. Shipping Insurance does NOT cover mail loss or mail theft if tracking shows as DELIVERED. We are unable to issue a refund or file a claim if tracking shows your order as delivered.

Need it Fast?!

Sometimes you need it fast & we can more than likely help! :)

Please ask before purchasing, so we can see if we can meet your time frame.

We also offer Express Shipping, this takes 3 days in the USA as we are rural. Express Shipping starts at $50. PLEASE contact us before purchasing as we must set up a Custom Listing for this shipping option.

Out of Country: We do not offer Express Shipping or Priority Mail as there is no guaranteed delivery date due to custom inspections.

ANNUAL CLOSURE DATES & HOLIDAY SHIPPING TIMES

We observe & are closed for all USA government calendar holidays.

THANKSGIVING / We are closed the Tuesday before thanksgiving till the following Tuesday to spend time with family & friends. We will still be taking orders, but will not ship during this time. Orders will be running a few business days behind.

GUARANTEED CHRISTMAS DELIVERY / last day to order: USA Nov 30th & Out of Country Nov 1st. You can still order, but we cannot guarantee it will make it in time for Christmas.

WINTER HOLIDAY: We are closed Dec 20th - Jan 1st to spend time with family & friends. All orders will run 10 days behind if ordered during this time.

Measurements & Sizes

Every listing has measurements & sizes, please click "ITEM DETAILS" arrow tab to read full description.

Ribbon Care Instructions

Our Handmade Ribbon: Our ribbon is waterproof that means it will not bleed or smudge if it gets wet. If you need your ribbon washable, let me know & I will send you heat setting instructions to make it washable, via "Etsy Convos" with any ribbon purchase.

Jewelry Care Instructions

Fashion Jewelry & Vintage Silver Jewelry:

➤Do not wear while bathing or swimming. Take care not to expose it to water. This will prolong the life of your jewelry and prevent reactions with chemicals from soaps and chlorine from discoloring it.

➤Do not use jewelry cleaner, it is very harsh! It can take off finishes on fashion jewelry & will remove patinas from sterling silver.

➤Remove jewelry at the end of every day & wipe gently with a very soft cloth to remove dirt & body oil.

Proper care of jewelry will ensure their long life. The Lonely Heart is not responsible for damages caused to products through use & misuse.

Out Of Country Orders

PLEASE read shop policies. It has all the facts you need to know & what to expect when buying something out of country.

Ready to Ship In & Business Days

"Read to Ship In" is the estimated business days it will take to create your order, this does not include actual shipping time.

A standard industry business day is 9am-5pm depending where the business is located. Weekend days are not counted. If your order was placed after business hours, that night does not count as a business day. It will start the next day.

Actual shipping time depends which shipping option you chose & where you are located.

Need it FAST? Contact us before ordering to see if we can meet your time frame & our upgraded shipping options.

This Order is a Gift -VERSES- Gift Note with Gift Wrapping

THIS ORDER IS A GIFT: we won't include a purchase receipt. It won’t be gift wrapped. We are unable to offer free gift notes.

ADD GIFT WRAPPING: We’ll wrap your order sweetly as 1 gift & add a gift tag with a short note from you; available at checkout.

Please change shipping address to recipient's address at checkout.

Add your gift note to the "Note to Seller" box when you checkout. If no note, we'll send a blank tag.

If you order more than 1 item we don’t wrap each item individually, but rather the whole order as 1 gift & 1 gift note per an order & is intended to be receive by recipient of gift.

If your order ships in a box it will be filled with handmade shred & gift tag.

OUT of COUNTRY ORDERS- we don't offer gift wrapping.