TheLovelyGlassJar

Modern Simplicity | Rustic Charm.

Grand Rapids, Michigan · 1603 Sales

TheLovelyGlassJar

Modern Simplicity | Rustic Charm.

Grand Rapids, Michigan 1603 Sales On Etsy since 2013

5 out of 5 stars
(303)

TheLovelyGlassJar is taking a short break

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Note from shop owner {Maternity Leave}
We're currently on maternity leave! ♥

Note from shop owner

Last updated on Jul 10, 2018

{Maternity Leave}
We're currently on maternity leave! ♥

Stephanie Jo

Contact shop owner

Stephanie Jo

Reviews

Average item review
5 out of 5 stars
(303)
View all 303 reviews

About

Modern Simplicity | Rustic Charm

We're a Michigan-based studio customizing in tastefully designed event + home décor!
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Modern Simplicity | Rustic Charm.

facebook | https://www.facebook.com/thelovelyglassjar
pinterest | http://www.pinterest.com/lovelyglassjar
shop | http://www.thelovelyglassjar.com

Shop members

  • Stephanie Jo

    Owner, Maker, Designer

  • Ryan

    Engineer, Logistics, Super Husband

Shop policies

Last updated on February 14, 2018
This is where all the important details and questions are answered. If you don't find what you're looking for, please ask!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
If for any reason you are unhappy with your purchase, you may return the item within 14 days for a full refund. Your refund will be processed once we have received the item(s).

Items must be in original condition, and in their original box. Please ship back to us in the same way they were sent to you. Shipping charges are non-refundable.
Payment
Payment is due in full before the creation of your piece begins.

MICHIGAN SALES TAX: Due to state tax laws, we are required to charge local sales tax only in our home state of Michigan.
Shipping
All shipping and packaging fees are calculated into the shipping total.

A tracking number will be provided with each order.

The address stated in the payment transaction will be the shipping address, unless otherwise noted.

Faster shipping and insurance are always available. To request this, please message me!

LOST/DAMAGED BY POST OFFICE: We are not responsible for any errors made by the Post Office. However, if your package has not been received within 3 weeks of receiving your shipping notification email (6 weeks for international), please contact us via Etsy and we will look into your order details and can assist you in getting it straightened out with USPS. Thank you for your understanding with this.

RETURNED MAIL: If a package is returned because the address provided to Etsy was not correct, we are not responsible for re-shipping. We will contact the buyer for the correct address, and the buyer will need to repay shipping and handling before we will send the package again.
Additional policies and FAQs
International shipping is available! If it's not listed, please message me and I would be happy to give you a quote.

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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees. Also note that your piece may take several days to pass through Customs in your country. You are responsible for checking its status through USPS tracking or contacting them directly. If you need Express International Shipping please let me know prior to your purchase!
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