TheLovelyTea

Toronto, Canada | 11 Sales

TheLovelyTea

Toronto, Canada 11 Sales On Etsy since 2013

0 out of 5 stars (1)

TheLovelyTea is taking a short break

Loading
Eugenia Chan

Contact shop owner

Eugenia Chan

Reviews

No reviews in the last year
  • lmocklar on Feb 27, 2014

    5 out of 5 stars

    I ordered the "silver/gray" version, and I love it! The way the clasp/chain are done, you can adjust the length, and the necklace lays nicely. It's an inexpensive but striking necklace. I get a lot of compliments on it. I also simply LOVED all of the thoughtful, personal touches that The Lovely Tea included when sending the necklace. The envelope was beautifully addressed, contained a sweet hand-written note and a cheerful envelope of glitter. This would make a wonderful gift to send someone, because it felt like fun just kept coming when I opened the package! Many thanks for a wonderful experience!

Shop policies

Last updated on January 22, 2014
Passion. That's where it all began. My passion for creating little trinkets is when this brand came to life. The craftsmanship of these pieces are all handmade and created to be one of a kind. Every single piece is handed with love, so with each piece comes with a piece of my love.

Accepted payment methods

Returns and exchanges
Please Contact us before returning any items, either through the store or our email (thelovelytea@yahoo.ca)
You can return the product for a discount at the store however email us if you have further questions
The product must be in new condition, never used.
To avoid any custom charges please clearly mark the package "retuned goods"
Switching sizes of the same product? Of course you can! Just contact us however you will need to pay for shipping fees.
If a package is unclaimed you might have to pay a handling fee
Payment
The Lovely Tea currently accepts PayPal. Paypal checkouts have two options for customers, you can use the guest option just for credit cards.

Can I Cancel an Order?
Yes. Should you find it necessary to cancel an order, you may do so prior to shipping. Please email thelovelytea [!at] yahoo.ca or through etsy to cancel.
Shipping
We are currently shipping to Hong Kong and worldwide. All items will be shipped within 2 business days from the receipt of payment. Delivery times are based on business days (Mon-Fri except Holidays).

Shipping Methods
All items will be shipped through Hong Kong's Local Postal System and if you want the item to arrive earlier then we are happy to do an upgrade shipping option. This could be through FedEx or UPS. Please email us if this is the case and we'll respond with the shipping fee.

Shipping Items
Unless specified we will ship all the items in one package if you ordered more than one item. However if you are sending a little gift to your friends and treating yourself too we are definitely happy to make that happen. Just send us an email and we'll do the rest!

The Lovely Tea is not responsible for any applicable customs, import duties and taxes outside of the Hong Kong.

Package Returned To Us (through refusal or unclaimed):
If the package has been mailed and the package gets returned to us we take no responsibility if this is the case. If this has happened to your package we will email you stating that it has been returned. In this case in you opt to have it resent to you however there will be an extra shipping fee if chosen to resend the package. Unfortunately we can't refund the package if this is the case.

Important Information:
We can't control the postal service so after your package has been mailed, we don't take any responsibility for lost, stolen, damaged or late deliveries. But of course if you would like to be on the safe side be sure to send us an email if you would like to pay for insurance.
Additional policies and FAQs
We are happy to do wholesale for your parties etc! Just send us an email!