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theluckyowl's Shop Announcement

All of my jewelry is completely handmade so it's all unique.
The bracelets and necklaces can be layered, stacked, or worn by themselves.
Each item comes wrapped in tissue & tied with a ribbon, so it's ready for gift-giving or just to treat yourself!

As the owl symbolizes wisdom, The Lucky Owls jewelry will bring you wisdom, and of course, luck!

theluckyowl's Shop Policies

Welcome

Each of my items are handmade, so they're all unique. I try to represent the colors, materials, and textures as best I can, but sometimes lighting or certain computer monitors/browsers can cause slight variations in the products true color.

Payment

Please pay within 3 days of purchasing. If I have not received payment in 3 days, I will contact you to remind you. If there is still no payment, the transaction will be cancelled after 5 days.

Only Paypal and USPS money orders are accepted.
If you send a money order it MUST be a USPS (United States Postal Service) and I recommend getting delivery confirmation for the package, that way I will know you sent it and you will know when I receive it. Also, if you pay with a money order, please message me and let me know that you're doing so.

Shipping

All items are shipped by USPS.
Usually all orders will be shipped First Class, unless it's a larger order, then it will be upgraded to Priority.

All items will ship within 3 business days, unless it's a custom order or a made to order item.

Refunds and Exchanges

I understand packages can get damaged during transit, and if you received a damaged item, I will be happy to replace it for you.
Contact me within 3 days of receiving your damaged item so we can discuss the issue.

I am not responsible if items are broken/damaged after you recieved them. Chains, elastic and thread can be delicate. Please handle them with care.

When returning items, please send them back to the return address on your package.

I'm not responsible for packages that are lost during transit.

Additional Policies and FAQs

Custom orders are always accepted. If you don't see what you're looking for, contact me and I will be happy to create a custom item for you.

If you're interested in buying items in wholesale, please contact me and we can discuss pricing.

All of your purchases from The Lucky Owl are guaranteed to bring you WISDOM+LUCK.

Last Updated February 22, 2011