Once a package leaves our hands and USPS tracking indicates that it is delivered, we are no longer responsible. Sorry! If your package was delivered by USPS but you don't have it, please file a claim with USPS. We can't replace stolen or mishandled mail unless USPS does NOT say it was delivered.
Returns or exchanges of unwashed, gently-tried-on items with sales receipt are gladly accepted for any reason within 30 days. Please convo us first and indicate "return" or "exchange" (and specify which exchange item you'd like). After we have acknowledged your convo, please send returns/exchanges to: The Mighty Squirm, 3520 Overland Avenue, #A124, Los Angeles, CA 90034. If you are dissatisfied with what we originally sent you, we are happy to reimburse your return shipping via PayPal. (However, if you simply have a change of heart about which design you want, we'd appreciate your paying the return shipping one way to us, and we'll pay when the exchange goes back to you.)

We accept PayPal and credit cards and (because we are based in Los Angeles and must charge taxes on goods sold via the Internet to CA customers) charge CA sales tax.

We normally process an order within 3 business days of receiving it.
For domestic orders, we use USPS First Class Mail: delivers in 5-7 business days.
For Canadian and other international orders, we use USPS First-Class International: delivers in 1-2 weeks.