TheModernPet

handmade eco hemp & recycled dog collars & cat collars

Sebastopol, California On Etsy since 2007

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Buyers bought gifts from this shop and gave them 5-star reviews!

TheModernPet

handmade eco hemp & recycled dog collars & cat collars

Sebastopol, California | 1,201 Sales

Announcement    Welcome to The Modern Pet, where I strive to make quality, durable, earth friendly pet products. For more information on my products and store policies please visit my profile.
*I now have a mailing list and a blog!*
Sign up for newsletters at www.TheModernPet.com and checkout my blog at blog.TheModernPet.com

Announcement

Welcome to The Modern Pet, where I strive to make quality, durable, earth friendly pet products. For more information on my products and store policies please visit my profile.
*I now have a mailing list and a blog!*
Sign up for newsletters at www.TheModernPet.com and checkout my blog at blog.TheModernPet.com

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    TheModernPet

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    TheModernPet

    Reviews

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    See reviews that mention:
    quality 89 shipping 130 customer service 91

    Shop policies

    Last updated on February 3, 2011
    Thank you for visiting The Modern Pet! Please let me know if you have any questions regarding the information below.

    Accepted payment methods

    Paypal
    • Other Method
    Returns and exchanges
    I make every effort to maintain the excellent quality and style you expect from The Modern Pet, however if you are dissatisfied with your purchase for any reason, you may exchange, or return the unused item. Returns must be made within 20 days of receiving the item.

    If you would like to return or exchange an item, simply follow the instructions below:



    1) Convo. me or email me at customerservice [!at] themodernpet.com. I will provide you with an authorization number and a return address.

    2) Repack the item securely and mail the item back to the address that I provide you. Items without valid authorization numbers will not be accepted. Postage or courier fees for the return shipment must be prepaid.



    It is your responsibility to sufficiently package your item when returning it, as I cannot be responsible for returned items lost or damaged in the mail. I recommend that you return the item via an insured carrier (e.g., FedEx, UPS, USPS Parcel Post). Upon receipt of your item I will either send your exchange or refund your money. Shipping costs are nonrefundable unless the return is a result of my error. Custom items, used items, or items not in their original condition may not be returned.
    Payment
    I accept Paypal.
    Shipping
    Most orders ship within 2-5 business days. Some items are made to order and may take up to 10 days to ship. All orders (domestic and international) are shipped via USPS First Class Mail with insurance. If you need a rush order please contact me.

    International Orders:

    You are responsible for all duties and tariffs incurred by your purchase from The Modern Pet. I will fill out all applicable customs forms with every order and declare the full value of the items. I cannot mark any order as a gift.
    Additional policies and FAQs
    Yes, I do wholesale! If you are interested in setting up an account please fill out the form here: http://themodernpet.com/content.php?content_id=1006