I do not use email on a regular basis, so please contact me through this shop. I will always contact through Etsy as well.
Accepted payment methods
Returns and exchanges
If a return is accepted, please take note of the following:
- Returned item must be in unused, resaleable condition.
- You are responsible for return shipping.
- Refunds are for item cost only! Original shipping will not be returned if order was shipped.
- A 10% re-stocking fee will be deducted from refund. This will be voided if you use "Delivery Confirmation" & provide me with the tracking # when returning order.
- Item must be returned within 14 days of return authorization. If not, it will no longer be accepted.
Orders (including custom orders) are not processed until payment is received. If payment is not received in 48 hours & no communication was received, I will cancel sale & re-list order.
NOTE: I do not send invoices with purchases to reduce cost & waste of paper. You can print one in your Etsy "Purchases" section. However, if you would like one, please let me know in "Notes to Seller" & I will send one with your purchase.
* Please see shop announcements for any temporary corrections to shipping times. *
If you need your order ASAP or by a certain, you must contact me before making purchase. Priority shipping is always available.
I am not responsible for any lost or damaged orders. Insurance is always recommended & available for an additional fee, but not required. Please let me know if you would like to add insurance to your order.
INTERNATIONAL CUSTOMERS: Please take into consideration that orders can take up to 6 weeks to arrive after being shipped. If you would like to be able to track order, please contact me BEFORE making any purchases. Express shipping is available for an additional fee (NOTE: It is very expensive & not every location is eligible.)
Shipping packaging may be recycled materials - This keeps the Earth greener along with keeping cost & waste down. Please recycle shipping materials when you receive them as well :)
Additional policies and FAQs
CUSTOM ORDERS are always welcomed! If you want something similar, but different, larger or smaller quantities, please send me a convo with your request today!