TheNakedSkein

Dyers Remorse

Redruth, United Kingdom

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    The UK is currently under it's third lockdown which is expected to last quite some time. Purchases will be posted as soon as possible (usually within 1 or 2 days of purchase). However, please be aware that there may be a delay in the parcel reaching you and this is down to the post office having to work around the Covid-19 social distancing restrictions.

About Postage: Postage costs are an estimate only and in the event of substantial over payment in postage (this usually applies to parcels sent outside of the UK), a refund may be issued for the difference. You're always welcome to contact me for a postage estimate.

Thank you for your understanding.

Announcement

Last updated on Feb 14, 2021

The UK is currently under it's third lockdown which is expected to last quite some time. Purchases will be posted as soon as possible (usually within 1 or 2 days of purchase). However, please be aware that there may be a delay in the parcel reaching you and this is down to the post office having to work around the Covid-19 social distancing restrictions.

About Postage: Postage costs are an estimate only and in the event of substantial over payment in postage (this usually applies to parcels sent outside of the UK), a refund may be issued for the difference. You're always welcome to contact me for a postage estimate.

Thank you for your understanding.

Items

 

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Erikka

Contact shop owner

Erikka

Reviews

Average item review
5 out of 5 stars
(246)
See reviews that mention:
Quality 16 Shipping 57 Customer service 40

About TheNakedSkein

Sales 730
On Etsy since 2013

It's not all about looks...

I haven't updated this section of Etsy since I set up the shop waaaaay back when.

2020 has certainly been an odd year to say the least. During this time (and the various lockdowns), I've had a lot of time on my hands to think about what I want to accomplish with Frankenskein Yarn Company. I've decided to revamp the shop and rebrand simply because I think it's a more accurate reflection of who I am on the inside.

Frankenskein Yarn Company was rather demure in it's infancy and I was hampered by my own self-consciousness as to how successful I can be when there are so many great shops out there on Etsy (and on the internet). I think there is room for all of us! I've thrown caution to the wind and decided to throw it all out there and see where I go.

More about Dr Frankenskein: I will always refer to myself as Dr Frankenskein when I'm on online, you know, just because I can. By day, I'm a mild mannered statistician, but by night and on the weekends, I'm a small batch dyer looking to blow off steam after a hard week. I've been dyeing off and on since 2012 and I hope to continue to do so!

Instagram: http://www.instagram.com/Dyersremorse
Twitter: http://www.twitter.com/Dyersremorse
Facebook: http://www.facebook.com/Dyersremorse

Shop members

  • Dr Frankenskein

    Owner, Maker, Designer, Brains Behind The Operation

    Fiber and yarn addict who loves colour!

Shop policies

More information

Last updated on Feb 14, 2021
Frequently asked questions
Order Shipping Times: EU and Non-EU European Countries

Dyers Remorse will make every effort to ensure that your order is shipped within the estimates provided by Etsy.

When shipped, an automated email will be sent to you from Etsy letting you know that it has been posted (usually the same day as the email).

I *can not* guarantee that your purchase will be with you within the 3 - 5 business days as estimated by Royal Mail; this is their estimate and not mine.

If your parcel has not arrived within 21 - 28 business days, please contact me so that we can make arrangements for a refund or a replacement.

Until that time, the post office does not classify the parcel as missing. It could be delayed by weather, postal strikes, etc.

Proof of posting will be supplied on request.

Order Shipping Times: The rest of the World

Dyers Remorse will make every effort to ensure that your order is shipped within the estimates provided by Etsy.

When shipped, an automated email will be sent to you from Etsy letting you know that it has been posted (usually the same day as the email).

I *can not* guarantee that your purchase will be with you within the 5 - 10 business days as estimated by Royal Mail; this is their estimate and not mine.

If your parcel has not arrived within 21 - 28 business days, please contact me so that we can make arrangements for a refund or a replacement.

Until that time, the post office does not classify the parcel as missing. It could be delayed by weather, postal strikes, etc.

Proof of posting will be supplied on request.

Order Shipping Times: The United Kingdom

Dyers Remorse will make every effort to ensure that your order is shipped within the estimates provided by Etsy.

When shipped, an automated email will be sent to you from Etsy letting you know that it has been posted (usually the same day as the email).

I *can not* guarantee that your purchase will be with you within the 1 - 2 business days as estimated by Royal Mail; this is their estimate and not mine.

If it has not arrived within 28 business days, please contact me so that I can follow up with the post office (especially during Covid-19 restrictions).

Until that time, the post office does not classify the parcel as missing. It could be delayed by weather, postal strikes, etc.

Proof of posting will be supplied on request.

My Order hasn't arrived, what do I do?

The best we can do in this situation is wait a little longer.

The parcel may not have arrived yet because:

1. Enough time hasn't passed for the parcel to be delivered. Nothing is lost until 28 business days have past from the shipping date on the proof of posting.

2. Royal Mail/Mailing Companies within your country might be extremely slow. This can and does happen.

3. It may have been left at the sorting office because you weren't home and they neglected to leave a card. Usually, the post office will mail you a card within 24 - 48 hours. This is *not* my responsibility.

I can provide proof of posting for each sale that I have when requested.

Can I bump up the protection for shipping my item?

Absolutely! Contact me and I'll re-calculate your postage to include tracking/signed for cover.

Should Royal Mail determine that your parcel is lost and can not be found, I will refund the entire cost of the transaction. However, this will not be done until 28 full business days have passed.

This is because Royal Mail will only compensate for the whole sale cost of the item. It will not refund or compensate for the time, skill, and added value that went into the product.

Additionally, they will not compensate for Etsy or Paypal fees.

My time, money and skill will be lost in the transaction.

If in doubt, purchase insurance with tracking - send me a message to arrange this.

Peace of mind is worth every penny.

What is your lost parcel policy?

See 'Can I bump up the protection for shipping my item?'