thenay

Nay Designs: Handcrafted Silver Jewelry & Artwork

thenay is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

thenay is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 26, 2011
Thank you for looking at my shop. If you have any questions or concerns please convo me.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
One of a Kind items can be returned minus etsy's fee and the S&H fee. If the item you ordered is not correct please let me know and we can work out an arrangement.

Made to Order items can be returned minus 50% of the cost. It costs time, energy, supplies, and tools to make these items specifically for you. Please make sure you want the item before ordering it. My Made to Order items are always in my shop and are always re-listed if someone purchases one. It will be there tomorrow. Don't feel rushed to purchase it if you are not sure you want it.

Please make sure that when ordering a ring you have the correct US ring size. It is not my responsibility if the ring measurement you gave me is incorrect and I will not issue a refund unless I sized the ring incorrectly.

Silver tarnishes over time. This is a characteristic of the metal and there is nothing I can do about it after the piece leaves my studio.

Chances are if you purchase a piece of jewelry from me, over time it will tarnish. http://www.homemadesilverjewelrycleaner.com lists ways you can clean your silver jewelry with household products. No refunds will be issued for tarnished jewelry.
Payment
Payment via Paypal is always preferred. If you like I also accept money orders or cashiers checks.

If payment is not received within 7 days of transaction, I will cancel the order unless buyer has communicated with me regarding payment.
Shipping
I ship USPS ground. Usually items will arrive to you in 3 - 5 business days. If you want your item shipped another way please let me know.

I also ship internationally, but can not guarantee when they will arrive.

Some countries require the buyer to pay Duty Fees. It is the buyer's responsibility to find out if these Duties need to be paid, and for how much. I take no responsibility in Duty Fees.

In the UK the fees apply if the item is over £18 (currently roughly $29).
What you pay is - tax on however much the item cost plus £8 (roughly $13) Royal Mail International handling fee.

So please consider this before ordering if you do not live in the USA.
Additional policies and FAQs
I accept all sorts of custom orders so please convo me for details. I also would be more then happy to accept wholesale orders. Please convo me with any questions.