TheOldWhiteCottage

The Old White Cottage Creations

Springfield, Virginia · 46 Sales

TheOldWhiteCottage

The Old White Cottage Creations

Springfield, Virginia 46 Sales On Etsy since 2009

0 out of 5 stars
(18)

Shop owner

Melanie

Contact

TheOldWhiteCottage is taking a short break

Loading
Melanie

Contact shop owner

Melanie

Reviews

No reviews in the last year

Anonymous on Jun 10, 2010

5 out of 5 stars

Love it! Also Very nice packaging and quick shipping too .I'm so happy with this purchase. Thank you!

View all 18 reviews

Shop policies

Last updated on June 18, 2015
~~ Welcome to The Old White Cottage ~~

I am a part-time engineer and full-time mom to a 7 year-old and 9 year-old. I love creating cottage and vintage style items and have expanded my interest to making jewelry.

I'm always looking for new items that with a little love can become beautiful and unique! I started by making things for myself and my own home and have enjoyed it so much that I've decided to share it with others who have the same love of cottage and vintage style. Using vintage items is also very green! Less for the landfills.

Each piece I create is designed, created, and tested by me, to ensure quality. As many of my items have vintage components, many are one of a kind and will inherently have flaws that I believe adds to their charm but I photograph every item true to it's appearance and I love each piece.

~ CUSTOM ORDERS ~

Contact me anytime for a custom request.

~ WHOLESALE ORDERS ~
Many of my items are one-of-a-kind. However, I'd love to work on wholesale items if possible. Due to the limited quantity of my items wholesale is priced as follows:
8-15 items -25%
16+ items - 30%
Contact me for more information.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept Paypal, and major credit cards through Paypal. Payment expected immediately following purchase. If no payment is received within 3 days, I will cancel the order and relist. I may leave negative feedback for non-payment.

If you are having trouble with the checkout process, log into Etsy, go to 'your Etsy', 'purchases', 'receipt', and use the direct PayPal link over there. If you are still having trouble, let me know and I can send you an invoice to your email address.

For a step by step help guide on checking out, please see here:

http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/
Shipping
I typically ship within 3-5 business days of cleared payment. I usually ship next business day. However, I am a working mom to two little ones and going to the post office daily isn't always possible.

Please make sure your Paypal and Etsy addresses match. If they do not match, this may cause a delay in shipping as I wait to be told which to use, or else I will choose one. Be aware that shipping to an address other than the one on Paypal will not be covered in Paypal's shipping protection policy.

I use First Class shipping with Delivery Confirmation. I cannot be held responsible for damages after shipping, so if you would like to purchase insurance, let me know and I will send a revised invoice for this service.

If you need your item in a hurry, please let me know and I will ship as soon as possible. If you need Priority or an overnight service, let me know and I will send an invoice for the additional shipping cost. Delays in payment will result in delays in shipping.

Items are sent safely and well presented, sometimes in recycled mailers. If you purchase multiple items, they may be packaged in the same gift box. If you are needing them wrapped individually for gifts, please let me know upon checkout.
Refunds and Exchanges
I stand behind my items and want to be sure you are happy with your purchase. If you have any concerns with your items, please let me know via e-mail and we can resolve any issues before feedback is left. I value my customers!

You may return items purchased in the shop for store credit or refund, so long as they are in unused, new condition. Returns on earrings are not accepted, for sanitary reasons. You must return the item within 7 days of receipt, with my approval, safely packaged with delivery confirmation.

If you are exchanging for another item, I will pay only to ship the new item to you. I will ship the new item once I recieve the item being returned.

Shipping fees are non-refundable. I apologize for any inconvenience.
Additional policies and FAQs
Items come from a smoke free home, but we do have a very sweet resident snowshoe cat named Delilah.

I try my hardest to represent my items as acurately as possible. Please keep in mind that I use vintage pieces, which have patina and spots from age, nicks, scratches and all of the other imperfections that are typical with such items. Some vintage metal or glass pieces may have small traces of lead in them and are not intended for children under the age of 12. Also, please note that colors may vary according to each computer monitor, so please read my description of the color of the item.

Where to find me:
www.facebook.com/TheOldWhiteCottageCreations
http://www.TheOldWhiteCottage.com

Thank you!