TheOtherLoft

RELOCATION SALE! ALL MUST GO!

Singapore

TheOtherLoft is taking a short break

Loading
Adeline Oon

Contact shop owner

Adeline Oon

Reviews

No reviews in the last year
See reviews that mention:
Shipping 4 Customer service 5

Shop policies

Last updated on February 2, 2012
Hello! Thanks for your interest in my shop. Please take a moment to read my store policies.

At the meantime, here's where else you can connect with me!
*******************************************************************************************
Facebook! http://www.facebook.com/adelines.loft
Visit my blog shop! http://www.ade-loft.blogspot.com
Visit my blog on etsy gift guide! http://www.theotherloft.blogspot.com
Tweet with me! https://twitter.com/#!/AdelineOon

Treasuries curated by others featuring my items and also those curated by me! http://www.etsy.com/treasury/search/?search_query=theotherloft&sort=creation_date&order=desc

Accepted payment methods

Paypal
Returns and exchanges
*I regret to inform that there will be no refund or exchange during this sale period. Thank you for your kind understanding.*
Payment
PayPal OR *Singapore local bank transfer for Singapore buyers only.
(*Please indicate if you wish to do a bank transfer during checkout. Select 'OTHER' instead of Paypal for payment method)

I strongly request that if you, as a buyer, are not ready to purchase, then please do not do a checkout as there are administrative fees involved. Please ask questions about the item you are interested in before you commit the purchase. Thank you very much.

Once you have received the order confirmation, please close the transaction within the day so you can receive your order in a shorter time.
Shipping
Your item/s will be sent out to the mailing address stated in your etsy account unless otherwise stated. Your package will go out within 24 hours - excluding weekends and public holidays in Singapore or otherwise communicated.

REGISTERED MAIL service!! (For registered mail, recipients from most countries can track packages only from the point of departure and arrival to your country at your local post office.)

For Singapore buyers, I use standard postage which I offer to you FREE. Unless you have a bulk order of US$50 and above, I will upgrade it to registered mail.

Lead time for most countries :
Approx.2-3 weeks, depending on custom clearance in your area.
(expect longer waiting time during festive season)

For Singapore : 2-4 working days.

All jewelry items will be lightly gift wrapped and protected with bubble wrap. I would use my discretion to use recycled material for shipment purpose (e.g. plastic tubes/boxes) to ensure it arrives to you intact.

**I will appreciate very much if you can remember to leave me your feedback when you receive your package.**
Additional policies and FAQs
*CARING FOR YOUR JEWELRY*
The process I use to make my clay beads are : conditioning, shaped to design and baked to harden them. It is unbreakable unless severely tampered with brute force or dropped upon extremely high impact. For optimal care, NEVER wear your clay jewelries to swim or shower.

*WHAT CAN BUYERS EXPECT?*
Buyers will be glad to know that everything in my shop is one-of-a-kind! I do not repeat any of the listed creations as I am big on exclusivity. I also thrive on efficiency and take extreme care in craftsmanship as it is an integral process for you and me. If you need to make alteration to an item you are buying, please indicate your request in your order. Generally, I do not charge extra for lengthening a necklace or bracelet if it is within reasonable length.

I would love to take on custom orders too! Please convo me with your requests - color, occasion, shapes, bead combination, etc. Once we finalize the specifics, I will create a custom listing in my shop for your payment before I start work on your order.

Please feel free to make any enquiries about my creations if I have not been able to address them here.