
ThePalmCottage is taking a short break
Reviews
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Regina on Oct 22, 2020
5 out of 5 starsAccidentally was shipped the incorrect fabric, but was sent the correct one quickly. Great communication. I would purchase from ThePalmCottage again!
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bobbieslaght1 on Sep 18, 2020
5 out of 5 starsThis fabric is perfect! Exactly what I wanted, and super fast shipping. Thank you, as always, ThePalmCottage
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bobbieslaght1 on Sep 4, 2020
5 out of 5 starsThePalmCottage is quickly becoming one of my faves!
Thank you so much for the beautiful fabric, and the quick shipping.
About ThePalmCottage
The Palm Cottage
I have a deep love for fabrics. LOVE I tell ya! So, it made sense that while looking for a business I could start at home and grow with time, this would be the one.
Shop members
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Becky
Owner, Shipper, Customer Service
Brightly colored fabrics make me so happy! I do my best to provide you with a happy experience from adding good descriptions to careful packaging. Find us on Facebook! http://www.facebook.com/pages/The-Palm-Cottage/262148317238672
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Ruth
Assistant
My dear, sweet mama. Taught me to sew along with MANY other crafts. She loves sewing and quilting. She’s a former teacher & daycare worker. She even homeschooled us for 5 years back when it was “hush hush”. I learned so much more from her 1 on 1.
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Abby
Supervisor, Guard Dog
The love of my life. My first dog. She barks and tells me when the mailman is here picking up your orders. Gives the poor man a hard time. :O She is a hypoallergenic, non-shedding Yorkie/Shihtzu mix and she does not touch any fabrics.
Shop policies
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
Payment
Customs and duties in other countries is to be paid by the buyer if your postal provider requires it. The UK is hitting people hard with customs fees lately. Do your research first to find out what it could be. Sellers in one country have no way of knowing who "might" be charged extra by customs in another country. It is usually random and like rolling the dice. You may not get a fee one time but will another.
Shipping
📦 First Class Shipping takes 4-6 business days and is only available up to 16 oz. (2.5 yds. of fabric) and anything more is shipped Priority or parcel if it is a very large order. If you have overpaid actual shipping by $.75 or more, you will receive a refund. If you would like insurance for 1-2 yards, please request a custom listing for it. All orders 3 yards + have Priority insurance included up to $100.
✔️ Delivery confirmation is always included, even with First Class. You can upgrade a 1 or 2yd. purchase to Priority 2-3 days yourself by purchasing the Priority Upgrade listing in our shop. 3 yds or more is ALWAYS shipped Priority. The USPS does not "guarantee" 2-3 days.
If you need Express 1-2 days, please ask for a private listing. Prices start at $14 and must be ordered by 3PM EST to go out the same day. The further you live from Florida, the higher the cost. The USPS does guarantee 1-2 days and extra shipping will be refunded if delivered late. I do not know how long that refund can take.
It is the buyers responsibility to ensure correct address with your payment, when checking out. Please, double check!! I ship to the address shown on your Etsy payment receipt/invoice. Items that are shipped to a wrong address can be diverted in transit to a different address for a fee of $15.
Assume that items purchased after 12PM EST on Friday will ship the next Monday. It will probably ship Friday or Saturday but it is not guaranteed.
NOTE: When you see a shipping label has been created, that means your order has just been packaged up and IS going out the door that day. I do NOT print labels ahead of time like other businesses do. The post office does not update very well, so it can take two days to see movement in the tracking. On a very rare occasion I print a label, miss my carrier and can not make it to a drop box or PO before last pick-up/closing.
Additional policies and FAQs
At this time, some older listings are for 1 yard amounts only but smaller amounts can also be accommodated down to a fat quarter. Please ask for a custom order for these or any half yard amount, like 2.5 yards. The shipping on Etsy is not a great system to sell in many sizes/weights for the same item, so it makes the most sense for us to list in 1 yard amounts.