OwlSayHome

Messenger Bags Canvas Field Bags Custom Embroidery

Rockwall, Texas · 61 Sales

OwlSayHome

Messenger Bags Canvas Field Bags Custom Embroidery

Rockwall, Texas 61 Sales On Etsy since 2009

0 out of 5 stars
(48)

Announcement   °º©©º°Welcome to Owl Say Home - a new division of Owl Say Designs. Introducing a new product line of custom embroidered Messenger and Canvas Field Bags!

★ PRODUCTION NOTICE
• Lead time for embroidered bags is 5-7 business days.

★ Looking for Owl Say Designs signature travel gear? Visit my original website at owlsaydesigns.com

For answers to PAYMENT METHODS/SHIPPING INFO/SHOP POLICIES and other FAQs, check out the Policies on the left.
http://www.etsy.com/shop_policy.php?user_id=7462848

FACEBOOK - http://facebook.com/owlsaydesigns
TWITTER - http://twitter.com/owlsaydesigns
BLOG - http://owlsaydesigns.blogspot.com

Announcement

°º©©º°Welcome to Owl Say Home - a new division of Owl Say Designs. Introducing a new product line of custom embroidered Messenger and Canvas Field Bags!

★ PRODUCTION NOTICE
• Lead time for embroidered bags is 5-7 business days.

★ Looking for Owl Say Designs signature travel gear? Visit my original website at owlsaydesigns.com

For answers to PAYMENT METHODS/SHIPPING INFO/SHOP POLICIES and other FAQs, check out the Policies on the left.
http://www.etsy.com/shop_policy.php?user_id=7462848

FACEBOOK - http://facebook.com/owlsaydesigns
TWITTER - http://twitter.com/owlsaydesigns
BLOG - http://owlsaydesigns.blogspot.com

Kelley Terrill

Contact shop owner

Kelley Terrill

Shop policies

Last updated on June 1, 2013
Welcome to Owl Say Home - a new division of Owl Say Designs!

My basic goal is for a buyer to be genuinely thrilled with something they have purchased from my shop. If you are unhappy for any reason, please contact me and let me try to change that!

WEBSITE: owlsaydesigns.com
BLOG: http://owlsaydesigns.blogspot.com
TWITTER: http://twitter.com/OwlSayDesigns
FACEBOOK: http://www.facebook.com/owlsaydesigns

FYI - I work in smoke free environment. We do have a wonderful Basset Hound (Del). He is an outside dog until it gets too cold or too hot - then he gets to hang out in our utility room!

New to Etsy? Below is a guide to help you through the checkout process.
http://www.etsy.com/help_guide_checkout.php

All pictures, descriptions, patterns, photos and items are protected under copyright. © 2009-2013 Owl Say Designs

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept Credit/Debit cards through a Direct Checkout process. NO Paypal account is required. I do also accept Paypal, if you prefer it. Upon checkout, you will be given the option to either choose Paypal or enter your credit/debit card info. In both cases, your credit card info is not shared with me. The only information I will see is your shipping address and your email address. OSD only uses this information to ship your order.

Texas Residents will be charged an 8.25% tax rate.
Shipping
Please allow 5-7 business days for your custom embroidered item to ship.

SHIPPING ADDRESS
• I ship to the address you provide with your Etsy order when you checkout. Please make sure the address you enter is the one you'd like for me to ship to!

SHIPPING TIMES
• I am a mom to two boys (6 and 15 mths) and home school my 6 yr old (year round). In an effort to keep custom order lead times reasonable, I do not usually make daily treks to the Post Office. I generally use USPS Carrier Pickup and have 3 pick-ups a week. During peak season (Oct-Dec), I have daily pick-ups.

• If an item is purchased on a Friday, it will not ship until Monday.

DOMESTIC SHIPPING ~ Shipping prices quoted are USPS Priority Mail. When I have shipped your item, you will receive an email with your tracking information. EVERY US order will ship with a Delivery Confirmation number.

INTERNATIONAL SHIPPING ~ International shipments (Canada included) are mailed using USPS International First Class Mail. A tracking number is not available via First Class Mail for International Shipments. If you require a tracking number, I can use Priority Mail at an additional charge. First Class mail packages usually take 7-10 business days to arrive, but can take as long as 21-35 business days.

• Please note, as of January 2013, the USPS made significant changes to the cost of USPS International Mail. The highest increase I've noticed for me was in Australia. I love my Aussie friends and I'm so sorry for the inconvenience!

★ SUMMARY OF SHIPPING TIMES★
USPS Priority Mail: 2-3 Business days
USPS International Priority Mail: 6-14 Business days
USPS Express International Mail: 3-5 Business days

USPS First Class Mail: 2-5 Business Days / Varies
USPS International First Class Mail 7-35 Business days / Varie
Refunds and Exchanges
Yes, I will accept returns and/or exchanges. If are unhappy with your order, or what you ordered is not what you envisioned, you may return your item/items. Shipping the items back to me for return or exchange will be the customers responsibility. (I recommend you purchase tracking info when shipping it back to me.) I also charge a Restocking Fee for all items returned. Please see details below.

• You have 30 days from the date of purchase to contact me about a refund or exchange.

• NO shipping charges will be refunded.

• CUSTOM ORDERS cannot be refunded or exchanged.

• RESTOCKING FEE - all items returned have a 25% restocking fee.

• Refunds or exchanges will only be offered if the item returned to me is in resaleable condition. It MUST be returned unused!

• Please DO NOT send anything back to me without contacting me FIRST!

I do my very, very best to accurately describe each item listed. Please email me any and all questions about an item before you purchase!
Additional policies and FAQs
★ FAQs ★

• What is the shipping time to my area?

I ship from Dallas, Texas. Depending on your US location, shipping travel time is 2-5 business days. International shipments (including Canada) sent USPS First Class Mail typically arrive in 7-10 business days BUT can take as long as 21-35 business days. Please allow for this shipping time in addition to the time needed to make your order.

• Who makes the items I ordered?

ME!! I'm a one woman show! I hand make all the items in my studio.I do all this while somehow keeping and almost 6 yr old's chaos to a minimum, loving on my 15mth old, fixing 3 meals a day, making post office runs, teaching home school, etc. So I really appreciate your understanding and patience!! Please know no matter how busy I am, every order is a priority to me and I work very hard to maintain my posted lead times :)

• Do you sell Wholesale?
While I do sell the items from my main website (owlsaydesigns.com) wholesale, I will not be offering any custom embroidered items for a wholesale price.

• Do you offer discounts for large quantity purchases?
Yes! I definitely reward large purchases with great discounts. Discount breaks start with a quantity of 5 and will vary depending on how many items you'd like to order. The greater the quantity the great the discount. Please email me the items you'd like to purchase and we can discuss discounts.