ThePaperPonyPlace

A Paper Place

Vero Beach, Florida On Etsy since 2012

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

ThePaperPonyPlace

A Paper Place

Vero Beach, Florida | 562 Sales

ThePaperPonyPlace is taking a short break

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Note from shop owner Our shop is currently on vacation while we catch up on orders and prepare for a convention. We just welcomed a new family member into our little house and are learning how to juggle this business and the new baby.

Note from shop owner

Last updated on Oct 15, 2019

Our shop is currently on vacation while we catch up on orders and prepare for a convention. We just welcomed a new family member into our little house and are learning how to juggle this business and the new baby.

Brian Mitchell

Contact shop owner

Brian Mitchell

Reviews

Average item review
5 out of 5 stars
(186)
See reviews that mention:
quality 24 shipping 27 customer service 15

About ThePaperPonyPlace

Sales 562
On Etsy since 2012

A Shadowbox for Every Fandom!

Brian Mitchell has been crafty since he could get his hands on paper and a pen. He went from drawing by hand to the computer and he just recently started started making crafts out of paper.

Feel free to contact him for any special requests! If you can dream it, he can make it.

Shop members

  • Brian Mitchell

    Owner, Maker, Designer

  • Amber Mitchell

    Maker

    Brian is my husband and he recruited me to help build the shadowboxes. I'm the one with foam adhesives sticking in my hair, glue and glitter on all my fingertips and my tongue sticking out to get that eye on perfect for you.

Shop policies

Last updated on November 16, 2015
Welcome to The Paper Pony Place!

Thanks for stopping by!

Here at The Paper Pony Place, we are making shadowboxes that bring to life your favorite characters.

What is a shadowbox?

Shadowboxes are cut pieces of colored card stock layered into a deep set picture frame that create 3D images using shadows.

Are the shadowboxes able to be hung on the wall?

All of our products come in frames and are ready to be hung up upon purchase. Most frames are either black or white and come in either 12x12 or 8x10 (though some are bigger depending upon an agreed amount with the buyer).

All shadowboxes are created digitally first then made with hand selected colored card stock, cut from a die cast machine and layered by hand using rubber cement, foam dot adhesives and a steady hand. Everything in the box is crafted from paper including detail lines.

Please contact us if you have any further questions or would like a custom piece!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Here at The Paper Pony Place, we want everything you receive to be exactly the way you want it. Due to the nature of mailing items, we realize that sometimes things arrive in less than perfect condition and if this is the case with your product, please contact us immediately.

Returns

-Should you be unhappy with your purchase in any way, you have the option to return it for a refund up to 7 days after the date of delivery. However, you must notify us you are returning our product. Unsolicited returns will not be accepted.

-We are sorry but all return shipping fees will not be refunded.

-After the package is received, a full refund minus the cost of shipping will be sent via Paypal.

Returns on Custom Pieces

- Due to the highly personal nature of most custom pieces, we cannot offer returns on them (unless they are considered 'canon' character). If you have any questions, please note us.

Damages

-If our product arrives damaged, we will take steps to get it fixed (including sending funds to buy a new frame/sending a new frame, sending foam adhesive tabs and a guide on how to fix it, etc.) We stand by our product and want you to love it!

-Should an item arrive damaged beyond repair, we will replace it free of charge (If this is the case, we would like to see a picture of the product so we can determine if there are any steps we can take to help you fix it).

-Repairs will be handled on a case to case basis but rest assured, if there is something wrong, it will get fixed. Our products are nothing without the awesome folks that buy them!
Payment
-Payment is due at the time of your purchase (unless you have noted us and we have made other arrangements).

-For customs, payment is due after you have approved the digital mock up (please don't hesitate to request changes of mock ups, we want you to love them!).

-We accept payments through paypal

-All boxes will be built only after we have received payment.
Shipping
- We ship both in the US and internationally. Prices vary internationally so please note us if you would like an exact price.

- All products will be shipped in an appropriate sized box and packaged to prevent damages. Should damages occur, please note us and let us know so we can work out a plan to fix any damages (whether that be to send a refund to buy a new frame, send a few foam adhesives and directions to fix it, etc. (see returns for further instructions)) Please let us know, we want you to love what you got and we want it to be in the perfect condition for you!

-All US orders are shipped through Fedex, unless otherwise noted. Expedited shipping is available at an extra cost.

-If a tracking number is applicable, it will be sent along after the package has been mailed.

-International buyers are responsible for any tariffs or customs fees.