Custom Business Identity from Paper Robin

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Shop policies

Last updated on February 23, 2011
Finding your perfect design identity is a very personal process, and I thrive on the challenge of learning about your company and how best to showcase it's value in the marketplace!

What I do is art. I create my own patterns and shapes, use original photography and build each design from the ground up. This process is not finished in a flash! It takes time to get to know you and your business and to create something evocative of you. If you are working to a deadline, please let me know as soon as possible, and I will make every attempt to accommodate your needs.

You will be involved in the design process as I ask for feedback at various stages along the way. If I am designing multiple pieces for you, I will begin with the logo and seek final approval of that design before proceeding to other parts of the project.

I love freelance work across the spectrum. Just because you don't see it featured in my shop, doesn't mean I don't do it! Contact me if you have an idea you'd like to explore.

Designing and making paper goods has been a creative outlet for several years. I strive for the unexpected or something with a twist. I hope you enjoy what you see and thank you for visiting.

Accepted payment methods

Returns and exchanges
After receiving the first set of digital comps for your logo/design, you will have seven days to request a refund. The purchase price will be reduced by $40 for the time I've already spent on the design process.

After I send the initial set of digial comps, you will have thirty days to review them and respond to me. If I don't hear from you within that time frame, any design done for you becomes solely my property, and no refunds will be issued.
I prefer Paypal, but will consider other forms of payment if requested.

Feel free to contact me about design before placing your order, but no actual design work will begin until your order is confirmed paid through Paypal.
All brand identity and related items listed in my shop are delivered electronically. With prior arrangement, some items are available printed and assembled, in which case they will be shipped via USPS, 1st Class. All paper goods are shipped via USPS, 1st Class.
Additional policies and FAQs
All design work completed for you is your property. As the artist, I retain the rights to display the designs as part of my portfolio and for my own promotional purposes.