
Announcement
--- PLEASE READ!! ---
Thanks for visiting my shop! We're welcoming our baby boy this week (Dec 28th) so turn around time has been extended to 6-8 business days -- this means your order will ship by the 8th business day. Please be patient with us as we're working to make sure all orders ship within that time frame. If you have any questions, contact us! Please note we have no control over the post office and cannot guarantee when a package will arrive. However, we will do our best to accommodate your event date! Thanks for your understanding!
If you do NOT write your event date in the notes to seller, your order is processed and completed in the turn around time stated above. I'm happy to provide rush shipping for an additional cost if you need your order sooner. Please let me know if you have any questions regarding our shipping and processing time.
--- REFUND INFORMATION ---
** MY ORDER WASN'T CORRECT**
If there is a problem with your order, please send the package back to me in the original condition it was mailed and within 5 days from receiving the package. If mailed after the 5 days or if it's in poor condition, I cannot guarantee a refund. Buyer is responsible for return shipping costs.
** MY ORDER DIDN'T ARRIVE BY MY EVENT DATE**
I will do my best to get your package to you by your event. However, I can never guarantee that a package will arrive by a specific date and therefore will not offer a refund if your package does not arrive on time due to a shipping delay.
** MY ORDER WAS SHIPPED TO THE WRONG ADDRESS **
The customer is responsible for the address entered when placing an order and therefore I will not issue a refund for this mistake.
PLEASE NOTE: custom and personalized orders are non refundable, no exceptions.
Items
Featured items
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About thepartypenguin
Party decor for birthdays, weddings and baby showers!
Shop members
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Ashlin Files
Owner
It's such a joy to do what I love and to help make birthdays, baby showers and other events special! I am no stranger to planning birthdays, as I have three young boys. I understand how important each detail is! I'm here to make your life easier!
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
Privacy policy
More information
Frequently asked questions
Will my items come fully assembled?
Yes! Each item is carefully put together and ready for use!
Are the products safe for kids?
Absolutely! Kids will love them!