thepartypenguin

Party Decor + Shop Packaging + Personalized Labels

Dallas, Texas On Etsy since 2012

18,821 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

thepartypenguin

Party Decor + Shop Packaging + Personalized Labels

Dallas, Texas | 18,821 Sales

Announcement    --- PLEASE READ!! ---
USPS is having severe slow downs due to COVID that are effecting delivery dates. PLEASE order at least 2-4 weeks in advance before your event date. My normal turn around time is 3-5 business days, however, I am trying my best to ship orders within 1-3 business days. We have no control over the post office and cannot guarantee when a package will arrive. Thanks for your understanding!

The current turn around time is 3-5 business days, this means that it takes up to 5 business days to produce each order. Please add 2-5 additional business days for first class shipping time within the US and 6-10 business days for international orders. If you do NOT write your event date in the notes to seller, your order is processed and completed in the turn around time stated above. I'm happy to provide rush shipping for an additional cost if you need your order sooner. Please let me know if you have any questions regarding our shipping and processing time.


--- REFUND INFORMATION ---


** MY ORDER WASN'T CORRECT**
If there is a problem with your order, please send the package back to me in the original condition it was mailed and within 5 days from receiving the package. If mailed after the 5 days or if it's in poor condition, I cannot guarantee a refund. Buyer is responsible for return shipping costs.

** MY ORDER DIDN'T ARRIVE BY MY EVENT DATE**
I will do my best to get your package to you by your event. However, I can never guarantee that a package will arrive by a specific date and therefore will not offer a refund if your package does not arrive on time due to a shipping delay.

** MY ORDER WAS SHIPPED TO THE WRONG ADDRESS **
The customer is responsible for the address entered when placing an order and therefore I will not issue a refund for this mistake.

PLEASE NOTE: custom and personalized orders are non refundable, no exceptions.

Announcement

Last updated on Aug 4, 2020

--- PLEASE READ!! ---
USPS is having severe slow downs due to COVID that are effecting delivery dates. PLEASE order at least 2-4 weeks in advance before your event date. My normal turn around time is 3-5 business days, however, I am trying my best to ship orders within 1-3 business days. We have no control over the post office and cannot guarantee when a package will arrive. Thanks for your understanding!

The current turn around time is 3-5 business days, this means that it takes up to 5 business days to produce each order. Please add 2-5 additional business days for first class shipping time within the US and 6-10 business days for international orders. If you do NOT write your event date in the notes to seller, your order is processed and completed in the turn around time stated above. I'm happy to provide rush shipping for an additional cost if you need your order sooner. Please let me know if you have any questions regarding our shipping and processing time.


--- REFUND INFORMATION ---


** MY ORDER WASN'T CORRECT**
If there is a problem with your order, please send the package back to me in the original condition it was mailed and within 5 days from receiving the package. If mailed after the 5 days or if it's in poor condition, I cannot guarantee a refund. Buyer is responsible for return shipping costs.

** MY ORDER DIDN'T ARRIVE BY MY EVENT DATE**
I will do my best to get your package to you by your event. However, I can never guarantee that a package will arrive by a specific date and therefore will not offer a refund if your package does not arrive on time due to a shipping delay.

** MY ORDER WAS SHIPPED TO THE WRONG ADDRESS **
The customer is responsible for the address entered when placing an order and therefore I will not issue a refund for this mistake.

PLEASE NOTE: custom and personalized orders are non refundable, no exceptions.

Items

18821 Sales
 

All Items

The Party Penguin

Contact shop owner

The Party Penguin

Reviews

Average item review
5 out of 5 stars
(3176)
See reviews that mention:
quality 208 shipping 422 customer service 281

About thepartypenguin

Sales 18,821
On Etsy since 2012

Party decor for birthdays, weddings and baby showers!

The Party Penguin began in May 2011 as a simple hobby to keep me busy as a new mom. It grew and grew and became a huge success!

We thrive on our attention to detail and for fabulous customer service. We are always looking for new inspiration and new ideas!

Shop members

  • Ashlin Files

    Owner

    It's such a joy to do what I love and to help make birthdays, baby showers and other events special! I am no stranger to planning birthdays, as I have three young boys. I understand how important each detail is! I'm here to make your life easier!

Shop policies

More information

Last updated on Nov 9, 2016
Frequently asked questions
Will my items come fully assembled?

Yes! Each item is carefully put together and ready for use!

Are the products safe for kids?

Absolutely! Kids will love them!