WilloweeCo

S/S 18 'Coastal Collection' now available!

Post Falls, Idaho · 6215 Sales

WilloweeCo

S/S 18 'Coastal Collection' now available!

Post Falls, Idaho 6215 Sales On Etsy since 2008

5 out of 5 stars
(2450)

Announcement   ➡We want to see your babies! Tag us on social media with #willowee and @WilloweeCo.


/ Shipping /
All of our designs are custom made for you! PLEASE allow up to 14 days from payment for your items to be handmade with love and then shipped. You will probably get it sooner, but sometimes circumstances are out of our control, therefore we have a 14 day crafting policy. You will receive an email from shippingeasy.com
with tracking information if your order is being shipped within the United States. If you need it sooner, please convo us and we can work something out. INTERNATIONAL SHOPPERS: Please read our Shop Policies to the right. Thanks!

/ Connect /
Follow us on Instagram @WilloweeCo
Follow us on twitter! www.twitter.com/WilloweeCo.
Facebook too! http://www.facebook.com/WilloweeCo

Please see our "Shop Policies" for shipping information.



All images, text, products, logo, and designs are copyrighted by Willowee LLC 2007-2018 ©. Nothing within www.willoweeco.etsy.com is free or public domain. Please be respectful of intellectual property rights.

Announcement

Last updated on Mar 27, 2018

➡We want to see your babies! Tag us on social media with #willowee and @WilloweeCo.


/ Shipping /
All of our designs are custom made for you! PLEASE allow up to 14 days from payment for your items to be handmade with love and then shipped. You will probably get it sooner, but sometimes circumstances are out of our control, therefore we have a 14 day crafting policy. You will receive an email from shippingeasy.com
with tracking information if your order is being shipped within the United States. If you need it sooner, please convo us and we can work something out. INTERNATIONAL SHOPPERS: Please read our Shop Policies to the right. Thanks!

/ Connect /
Follow us on Instagram @WilloweeCo
Follow us on twitter! www.twitter.com/WilloweeCo.
Facebook too! http://www.facebook.com/WilloweeCo

Please see our "Shop Policies" for shipping information.



All images, text, products, logo, and designs are copyrighted by Willowee LLC 2007-2018 ©. Nothing within www.willoweeco.etsy.com is free or public domain. Please be respectful of intellectual property rights.

Megan Kato

Contact shop owner

Megan Kato

Reviews

Average item review
5 out of 5 stars
(2450)
View all 2450 reviews

About

From Seamstress to Owner

Willowee was first created in 2008 by Jamie McGinnis-Green, a work-at-home mom of 4 (under 8!) that longed for stylish baby products, as well as a creative outlet. Jamie started creating baby necessities that weren’t only trendy, but practical.

In April of this year she decided to go on a different path and sold the company to me- Megan Kato. I am a mom of 1 1/2 year old twin girls and started working as Jamie's seamstress so that I could work from home with them. When Jamie asked me to buy Willowee from her I knew I couldn't pass up the opportunity to use my apparel design degree while still being able to stay home with my girls. I continue to make every product myself and am striving for Willowee to be 100% organic and eco conscious.
Willowee has always been a mom-owned and ran company and your support means the world! We appreciate every one of our customers.
Thank you!

Around the web

Shop members

  • Megan Kato

    Owner, Designer, Customer Service

Shop policies

Last updated on June 23, 2017
Thank you so much for finding Willowee! We are an LLC in North Idaho. We offer soft baby essentials inspired by nature. We hope to be a completely organic company in the very near future. Our products have been featured in magazines such as Pregnancy and Newborn, Northwest Mama, and Colorado Parent.

As a disclaimer, we must say that our products are all custom made and may not look exactly like the picture. Though, the cotton fabric print will always be the pictured type. Ribbon, thread and the fabric layout may not be exact. This is what separates us from a factory!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We proudly stand behind our handcrafted products, so much that in 9 years, we have had less than 10 returns...EVER!

If you are not satisfied with your purchase within 10 days of delivery, a refund will be issued upon our receipt of your returned item(s). You have 30 days after delivery to exchange your item(s) for credit, upon receipt of your returned item(s). Products must be in original packaging with tags still attached. You are responsible for the cost of shipping your item(s) to Willowee.

If a problem arises due to a quality issue, you will have 60 days from time of purchase to return/exchange the item(s). We reserve the right to inspect the item before a refund or exchange is granted. If it is obvious that care instructions were not followed, a refund or exchange will not be provided.

Please note, we are only able to accept returns or exchanges on items purchased directly through Willowee.

To return/exchange an item(s), please contact us for information at info [!at] willowee.com.
Payment
Payment is due within 24 hours via PayPal. Please contact us if you are not able to make your payment immediately or if you are sending a money order.
Shipping
Your Willowee products will be manufactured upon purchase, therefore please allow -10 business (Monday-Friday) days, plus shipping time for your item(s) to be handmade. If you need it any sooner, email us and we will see what we can do! Wholesale orders require 2-3 weeks, depending on order size.

Shipping costs are approximated and include the actual cost of shipping, plus a small amount to cover the cost of shipping supplies and materials. If you would like to place a large order, we are happy to work with you to adjust the shipping price, but you must contact us first to arrange this.

INSURANCE: First and foremost, we want all customers to know they are welcome to purchase insurance. However, we will need to be contacted prior to shipment that you want this option. We are not responsible for lost or damaged products when insurance has not been purchased! Just because a parcel might have tracking, the USPS will not guarantee delivery or be responsible if it doesn't show up, which is why insurance is a good idea. If, however, a package becomes lost or stalled with the USPS, we will do our best effort to help you.

DOMESTIC: We will ship your items via USPS First Class (approximately 3-5 days) from our location in Idaho. If you need Priority shipping, let us know and we will send you a revised invoice with the shipping difference. All parcels over 13 oz will ship Priority 2-3 day mail.

All orders will receive a tracking number.

INTERNATIONAL: For our international customers, we also ship with USPS First Class mail when parcels weigh less than 4 lbs. We will fill out the required custom form. Unfortunately, we CANNOT TRACK your package with First Class shipping. We will do everything in our part to make sure it is packaged and labeled correctly, but we are not responsible for lost packages when they are shipped internationally. If your parcel weighs more than 4 lbs., we are required to ship it Priority and it will come with a tracking number. If your order is under 4 lbs. and you would like tracking, please contact us for Priority shipping rates.

We declare the exact value of the item purchased (not shipping charges, of course) on the customs label. We will not mark it as a gift and we will not mark it as a lesser value. This is mail fraud and punishable by federal law. Each customer is responsible for their country's duty/shipping/customs/handling fees.

You can request USPS Priority International shipping with tracking and we will send you a revised invoice for the difference or give you a quote.

If you would liike to purchase insurance, please let us know and we will send you a revised PayPal invoice.
Additional policies and FAQs
Contact us about our generous wholesale policies! You can also apply to be a wholesale vendor at www.willowee.com