CatGomezWear

Hand-made jewelry to cheer you!

Warsaw, Poland · 8 Sales

CatGomezWear

Hand-made jewelry to cheer you!

Warsaw, Poland 8 Sales On Etsy since 2015

0 out of 5 stars
(3)

Announcement   Buy 2 get 1 free. Add the desired products, including the ones that you wish to get for free to your cart and apply the coupon code: KITTY

Announcement

Last updated on Sep 11, 2016

Buy 2 get 1 free. Add the desired products, including the ones that you wish to get for free to your cart and apply the coupon code: KITTY

Sarah Haven

Contact shop owner

Sarah Haven

Shop policies

Last updated on September 11, 2016
Welcome to my World!

PLEASE READ MY SHOP POLICIES BEFORE PLACING THE ORDER !

Hope you will enjoy browsing my items!

Greetings,
Sarah

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Shipping
SHIPPING

1. Parcels are packed flat in the bubble envelope protects them from damages
2. All parcels are shipped by registered priority mail. It means that they cannot be lost. and they will be delivered within 5-10 business days (European Union) and 10-40 business days [no Sundays/ holidays] (U.S.A and other countries). You can track your parcel on ETSY tracking page. Just click your tracking number.
3. If your parcel didn’t arrive to you within 10 business days (EU) or 40 business days (U.S.A and other countries), let me know and I will start the investigation at the Post Office in my Country. (I will write an official complaint).

o DON'T WORRY ABOUT YOUR PARCEL BEFORE THIS TIME. FROM EXPERIENCE I KNOW THAT THE PARCELS CAN BE DELAYED ON A CUSTOMS AND YOU WILL GET IT LATER

o THE STATUS "ORIGN POST IS PREPARING THE SHIPMENT" means that the item is already in the country to which it was sent to. So, if you had ordered something from Poland and you live for example in the United States, it means that the item is already in the United States and is preparing to be shipped by the USPS. Origin Post is a company that takes the items from overseas and sorts them.

o PLEASE NOTE - I CAN'T BE RESPOSABLE FOR CUSTOMS PROCESS OR EVEN WEATHER CONDITION IN YOUR COUNTRY
Refunds and Exchanges
REFUNDS AND EXCHANGES

1. DON’T ASK ME TO REFUND YOU BEFORE I GOT AN OFFICIAL RESULT FROM POST SERVICE! The Post Office has 3 months for the official answer from the moment they receive the official complaint.
2. If I receive the official answer, then I can make the refund.
3. I will refund you if you haven't receive your parcel by my fault (I wrote wrong address for example).
4. If the item was damaged on the way to you in this case you must take a picture of item and send it to me. I can make a new item for you without any cost.
5. If you gave me wrong shipping address and parcel will be returned to me, I will send it again only after when you pay for the second delivery.
Additional policies and FAQs
Before leave negative or neutral feedback - message me to resolve the problem in friendly way. I do my best to provide good quality items and fast shipping and always ready to assist you. I do respect my customers and really care if something goes wrong.