ThePineTorch

Whimsical, Edgy & Bohemian Baby, Kids, Adult, Mommy+Me

Phoenix, Arizona
45,054 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ▲The Pine Torch▲ ~Whimsical ~ Edgy ~ Boho ~ Cosmic Bodysuits, Tees, and Mommy + Me~
★Shop our 30% off sale!! (No code needed, discount is added at checkout)
★Free Shipping over $35--->NO CODE NEEDED
★You can see the scheduled ship date of your order here: www.etsy.com/your/purchases
★Please scroll down to read our important updates before messaging/ordering - thank you!

★PLEASE READ: PROCESSING TIMES, SHIPPING, AND IMPORTANT INFO★
★★★{{Current Turnaround is 2-3 weeks not including weekends}} Due to unprecedented order volume, our TAT is running a few days behind what is projected, as we make each piece by hand. Thank you in advance for your patience!★★★
*ORDER SURGE: Attention: we have received a surge of orders around Black Friday - in the thousands - above what we can typically keep up with even when printing at max capacity. We are printing around the clock and have reduced help due to COVID, which means we are printing in double shifts to get hundreds of orders out per day. We understand you want your items in-hand by the holidays and are doing everything in our power to work as fast as possible.

*SCANNING TRACKING ISSUES: We have received word from major shipping carriers that USPS and DHL/FEDEX are opting to skip origin scans for packages upon picking them up in order to speed up intake of shipments. In the coming weeks, expect to see "label created not yet picked up," statuses until the packages are picked up at major distribution centers. This does NOT mean that we have not dropped your packages off. We make mail drops every day, sometimes 2-3 times per day. Sometimes tracking takes 24-48 hours to update, if it updates at all. We have not seen as many scanning/tracking issues in the history of our business, and this holiday season compounded by COVID has made a perfect storm of logistical hiccups. Please be patient with tracking numbers/scanning as we have no control over this during this unprecedented time, and the tracking number you receive is the same info we have available on our end. Please refrain from messaging about tracking and scanning updates as it takes away from our time we have to print orders. Thanks as always for your business and support of our family-run business!
- - -
---------->COVID UPDATES: We are shipping! We are a small, family-run company and print each piece by hand out of our home studio, following stringent safety and sanitization recommendations. This is our busy time with the holidays, so turnaround times for your handmade items may be on the longer end of 2 weeks. Our volume goes extremely high around these holiday times and we may not be as responsive to messages, and orders may take longer than our typical TAT. Please allow a little grace with turnaround times because we are juggling delays by our blanks suppliers, shortages, and other complications due to COVID. Be sure to get your orders in quickly for holiday deadlines. We ask that you be flexible with certain blanks colors, as some blanks suppliers have shut down. Our cream kids tees, for instance, are difficult to get at this time. Please also note that there may be delays with the post office and transit times may take longer than what is typical due to COVID. Currently, some of our blanks suppliers are shut down. What this means is that we may deal with shortages in certain colors sporadically as warehouses run out of stock. We may reach out regarding substitutions if we cannot fulfill a certain color blank. Please be flexible as we are doing the best we can!

Current Turnaround to process orders is 2-3 weeks (not including weekends). This does not include shipping time, which has been taking longer than usual. Expect shipping to be unpredictable and delayed similar to Black Friday/holiday times, as the post office is overwhelmed. We have seen tracking not update and packages taking longer than normal at this time. Please allow grace and be patient during this unprecedented time!

★LIKE MAGIC★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>Your item is custom printed on demand especially for you within 1-2 weeks. Select your shipping speed at checkout.
>All orders ship FREE over $35! (no code necessary)
>For flash sales and new designs, join our VIP Facebook Group
https://www.facebook.com/groups/487993498253478/

★ABOUT US★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Our main shop is The Pine Torch (www.thepinetorch.com) where you can find our full catalog of adult and other items.
Our Etsy shop is where we started back in 2015, and where we became known for the most creative, over-the-top designs out there - our selection runs the gamut from boho to edgy to mystical and everything in between.

Our designs have been featured in magazines and in over a hundred retail stores nationwide. And now you can get them at super low prices and at lightning fast speeds. We've revamped our process to bring you what you love - FASTER, and at a lower price point...so you can enjoy every minute with your minis in style.

★PRESS★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
~KTLA NEWS~ http://ktla.com/2015/05/15/happy-maternity-leave-producer-roxanne/
~WCIU~ http://wciu.com/videos/youandme/kid-holiday-gift-guide
~VOGUE~
~GLAMOUR~
~CHICAGO PARENT'S 'HEY BABY'~
~BUZZFEED: "28 Hilarious Onesies You Need To Force Your Baby To Wear"
https://www.buzzfeed.com/mikespohr/28-onesies-for-the-funniest-baby-you-know?utm_term=.vfwO0AEnY#.ek95vWmw3

★GET SOCIAL★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Instagram: @thepinetorch
>Facebook: facebook.com/thepinetorch
>Facebook VIP Group: https://www.facebook.com/groups/487993498253478/
>Website: www.thepinetorch.com
>"Dark" Website: www.thepinetorchdark.com
>Email: hello [!at] thepinetorch.com

With love
❤Mari // The Pine Torch

Announcement

Last updated on Dec 12, 2020

▲The Pine Torch▲ ~Whimsical ~ Edgy ~ Boho ~ Cosmic Bodysuits, Tees, and Mommy + Me~
★Shop our 30% off sale!! (No code needed, discount is added at checkout)
★Free Shipping over $35--->NO CODE NEEDED
★You can see the scheduled ship date of your order here: www.etsy.com/your/purchases
★Please scroll down to read our important updates before messaging/ordering - thank you!

★PLEASE READ: PROCESSING TIMES, SHIPPING, AND IMPORTANT INFO★
★★★{{Current Turnaround is 2-3 weeks not including weekends}} Due to unprecedented order volume, our TAT is running a few days behind what is projected, as we make each piece by hand. Thank you in advance for your patience!★★★
*ORDER SURGE: Attention: we have received a surge of orders around Black Friday - in the thousands - above what we can typically keep up with even when printing at max capacity. We are printing around the clock and have reduced help due to COVID, which means we are printing in double shifts to get hundreds of orders out per day. We understand you want your items in-hand by the holidays and are doing everything in our power to work as fast as possible.

*SCANNING TRACKING ISSUES: We have received word from major shipping carriers that USPS and DHL/FEDEX are opting to skip origin scans for packages upon picking them up in order to speed up intake of shipments. In the coming weeks, expect to see "label created not yet picked up," statuses until the packages are picked up at major distribution centers. This does NOT mean that we have not dropped your packages off. We make mail drops every day, sometimes 2-3 times per day. Sometimes tracking takes 24-48 hours to update, if it updates at all. We have not seen as many scanning/tracking issues in the history of our business, and this holiday season compounded by COVID has made a perfect storm of logistical hiccups. Please be patient with tracking numbers/scanning as we have no control over this during this unprecedented time, and the tracking number you receive is the same info we have available on our end. Please refrain from messaging about tracking and scanning updates as it takes away from our time we have to print orders. Thanks as always for your business and support of our family-run business!
- - -
---------->COVID UPDATES: We are shipping! We are a small, family-run company and print each piece by hand out of our home studio, following stringent safety and sanitization recommendations. This is our busy time with the holidays, so turnaround times for your handmade items may be on the longer end of 2 weeks. Our volume goes extremely high around these holiday times and we may not be as responsive to messages, and orders may take longer than our typical TAT. Please allow a little grace with turnaround times because we are juggling delays by our blanks suppliers, shortages, and other complications due to COVID. Be sure to get your orders in quickly for holiday deadlines. We ask that you be flexible with certain blanks colors, as some blanks suppliers have shut down. Our cream kids tees, for instance, are difficult to get at this time. Please also note that there may be delays with the post office and transit times may take longer than what is typical due to COVID. Currently, some of our blanks suppliers are shut down. What this means is that we may deal with shortages in certain colors sporadically as warehouses run out of stock. We may reach out regarding substitutions if we cannot fulfill a certain color blank. Please be flexible as we are doing the best we can!

Current Turnaround to process orders is 2-3 weeks (not including weekends). This does not include shipping time, which has been taking longer than usual. Expect shipping to be unpredictable and delayed similar to Black Friday/holiday times, as the post office is overwhelmed. We have seen tracking not update and packages taking longer than normal at this time. Please allow grace and be patient during this unprecedented time!

★LIKE MAGIC★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>Your item is custom printed on demand especially for you within 1-2 weeks. Select your shipping speed at checkout.
>All orders ship FREE over $35! (no code necessary)
>For flash sales and new designs, join our VIP Facebook Group
https://www.facebook.com/groups/487993498253478/

★ABOUT US★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Our main shop is The Pine Torch (www.thepinetorch.com) where you can find our full catalog of adult and other items.
Our Etsy shop is where we started back in 2015, and where we became known for the most creative, over-the-top designs out there - our selection runs the gamut from boho to edgy to mystical and everything in between.

Our designs have been featured in magazines and in over a hundred retail stores nationwide. And now you can get them at super low prices and at lightning fast speeds. We've revamped our process to bring you what you love - FASTER, and at a lower price point...so you can enjoy every minute with your minis in style.

★PRESS★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
~KTLA NEWS~ http://ktla.com/2015/05/15/happy-maternity-leave-producer-roxanne/
~WCIU~ http://wciu.com/videos/youandme/kid-holiday-gift-guide
~VOGUE~
~GLAMOUR~
~CHICAGO PARENT'S 'HEY BABY'~
~BUZZFEED: "28 Hilarious Onesies You Need To Force Your Baby To Wear"
https://www.buzzfeed.com/mikespohr/28-onesies-for-the-funniest-baby-you-know?utm_term=.vfwO0AEnY#.ek95vWmw3

★GET SOCIAL★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Instagram: @thepinetorch
>Facebook: facebook.com/thepinetorch
>Facebook VIP Group: https://www.facebook.com/groups/487993498253478/
>Website: www.thepinetorch.com
>"Dark" Website: www.thepinetorchdark.com
>Email: hello [!at] thepinetorch.com

With love
❤Mari // The Pine Torch

Items

45054 Sales
 

All Items

Mari Toscas

Contact shop owner

Mari Toscas

Reviews

Average item review
5 out of 5 stars
(8831)
See reviews that mention:
quality 1091 shipping 636 customer service 585

About ThePineTorch

Sales 45,054
On Etsy since 2015

Boho, Foodie, Mystical Baby + Kids Tees

▲The Pine Torch▲ ~Whimsical ~ Edgy ~ Boho ~ Cosmic Bodysuits, Tees, and Mommy + Me~
★Shop our 30% off sale!! (No code needed, discount is added at checkout)
★Free Shipping over $35--->NO CODE NEEDED
★Buy 3 Get One Free--->USE CODE (LOVEYOURSELF) - cannot be combined with 30% off
★You can see the scheduled ship date of your order here: www.etsy.com/your/purchases

★CURRENT PROMOTIONS! ★
>>>>>>>>>>>30% off sale! Add items to your cart and the discount will automatically show at checkout<<<<<<<<
Buy 3 Get one FREE! USE CODE: (GODDESS3). Note: this discount will not work in conjunction with any current sales.
Free shipping over $35!
{{Current Turnaround is 2 weeks not including weekends}}

★PLEASE READ: PROCESSING TIMES AND UPDATES★
---------->COVID UPDATES: We are shipping! We are a small, family-run company and print each piece by hand out of our home studio, following stringent safety and sanitization recommendations. This is our busy time with Mother's and Father's Day, so turnaround times for custom items may be on the longer end of 2 weeks. Our volume goes extremely high around these holiday times and we may not be as responsive to messages, and orders may take longer than our typical TAT. Please allow a little grace with turnaround times because we are juggling delays by our blanks suppliers, shortages, and other complications due to COVID. Be sure to get your orders in quickly for holiday deadlines. We ask that you be flexible with certain blanks colors, as some blanks suppliers have shut down. Our cream kids tees, for instance, are difficult to get at this time. Please also note that there may be delays with the post office and transit times may take longer than what is typical due to COVID. Currently, some of our blanks suppliers are shut down. What this means is that we may deal with shortages in certain colors sporadically as warehouses run out of stock. We may reach out regarding substitutions if we cannot fulfill a certain color blank. Please be flexible as we are doing the best we can!

Current Turnaround to process orders is 1-2 weeks (not including weekends). This does not include shipping time, which has been taking longer than usual. Expect shipping to be unpredictable and delayed similar to Black Friday/holiday times, as the post office is overwhelmed. We have seen tracking not update and packages taking longer than normal at this time. Please allow grace and be patient during this unprecedented time!

★LIKE MAGIC★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>Your item is custom printed on demand especially for you within 1-2 weeks. Select your shipping speed at checkout.
>All orders ship FREE over $35! (no code necessary)
>For flash sales and new designs, join our VIP Facebook Group
https://www.facebook.com/groups/487993498253478/

★ABOUT US★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Our main shop is The Pine Torch (www.thpinetorch.com) where you can find our full catalog of adult and other items.
Our Etsy shop is where we started back in 2015, and where we became known for the most creative, over-the-top designs out there - our selection runs the gamut from boho to edgy to mystical and everything in between.

Our designs have been featured in magazines and in over a hundred retail stores nationwide. And now you can get them at super low prices and at lightning fast speeds. We've revamped our process to bring you what you love - FASTER, and at a lower price point...so you can enjoy every minute with your minis in style.

★PRESS★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
~KTLA NEWS~ http://ktla.com/2015/05/15/happy-maternity-leave-producer-roxanne/
~WCIU~ http://wciu.com/videos/youandme/kid-holiday-gift-guide
~VOGUE~
~GLAMOUR~
~CHICAGO PARENT'S 'HEY BABY'~
~BUZZFEED: "28 Hilarious Onesies You Need To Force Your Baby To Wear"
https://www.buzzfeed.com/mikespohr/28-onesies-for-the-funniest-baby-you-know?utm_term=.vfwO0AEnY#.ek95vWmw3

★GET SOCIAL★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Instagram: @thepinetorch
>Facebook: facebook.com/thepinetorch
>Facebook VIP Group: https://www.facebook.com/groups/487993498253478/
>Website: www.thepinetorch.com
>"Dark" Website: www.thepinetorchdark.com
>Email: hello [!at] thepinetorch.com

With love
❤Mari // The Pine Torch

Shop members

  • Mariana

    Owner

    < bohemian \ desert mama \ autism mama \ poet \ 4 under 6 \ twins \ cobalt \ tongue-in-cheek \ phoenixes \ hand inked \ cheese fries \ rosemary \ alchemy \ take up space \ gold leaf \ roma \ bostons \ spanakopita \ tats \ catullus \ add avocado >

Production partners

  • Large format printer

    St Louis, MO

    Large format print partner

Shop policies

Last updated on October 2, 2020
▲The Pine Torch▲ ~Whimsical ~ Edgy ~ Boho ~ Cosmic Bodysuits, Tees, and Mommy + Me~
★Shop our 30% off sale!! (No code needed, discount is added at checkout)
★Free Shipping over $35--->NO CODE NEEDED
★Buy 3 Get One Free--->USE CODE (LOVEYOURSELF) - cannot be combined with 30% off
★You can see the scheduled ship date of your order here: www.etsy.com/your/purchases

★CURRENT PROMOTIONS! ★
>>>>>>>>>>>30% off sale! Add items to your cart and the discount will automatically show at checkout<<<<<<<<
Buy 3 Get one FREE! USE CODE: (GODDESS3). Note: this discount will not work in conjunction with any current sales.
Free shipping over $35!
{{Current Turnaround time is 10-15 business days not including weekends}}

★PLEASE READ: PROCESSING TIMES AND UPDATES★
---------->COVID UPDATES: We are shipping! We are a small, family-run company and print each piece by hand out of our home studio, following stringent safety and sanitization recommendations. This is our busy time with Mother's and Father's Day, so turnaround times for custom items may be on the longer end of 2 weeks. Our volume goes extremely high around these holiday times and we may not be as responsive to messages, and orders may take longer than our typical TAT. Please allow a little grace with turnaround times because we are juggling delays by our blanks suppliers, shortages, and other complications due to COVID. Be sure to get your orders in quickly for holiday deadlines. We ask that you be flexible with certain blanks colors, as some blanks suppliers have shut down. Our cream kids tees, for instance, are difficult to get at this time. Please also note that there may be delays with the post office and transit times may take longer than what is typical due to COVID. Currently, some of our blanks suppliers are shut down. What this means is that we may deal with shortages in certain colors sporadically as warehouses run out of stock. We may reach out regarding substitutions if we cannot fulfill a certain color blank. Please be flexible as we are doing the best we can!

Current Turnaround to process orders is 2-3 weeks (not including weekends). This does not include shipping time, which has been taking longer than usual. Expect shipping to be unpredictable and delayed similar to Black Friday/holiday times, as the post office is overwhelmed. We have seen tracking not update and packages taking longer than normal at this time. Please allow grace and be patient during this unprecedented time!

★LIKE MAGIC★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>Your item is custom printed on demand especially for you within 1-2 weeks. Select your shipping speed at checkout.
>All orders ship FREE over $35! (no code necessary)
>For flash sales and new designs, join our VIP Facebook Group
https://www.facebook.com/groups/487993498253478/

★ABOUT US★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Our main shop is The Pine Torch (www.thpinetorch.com) where you can find our full catalog of adult and other items.
Our Etsy shop is where we started back in 2015, and where we became known for the most creative, over-the-top designs out there - our selection runs the gamut from boho to edgy to mystical and everything in between.

Our designs have been featured in magazines and in over a hundred retail stores nationwide. And now you can get them at super low prices and at lightning fast speeds. We've revamped our process to bring you what you love - FASTER, and at a lower price point...so you can enjoy every minute with your minis in style.

★PRESS★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
~KTLA NEWS~ http://ktla.com/2015/05/15/happy-maternity-leave-producer-roxanne/
~WCIU~ http://wciu.com/videos/youandme/kid-holiday-gift-guide
~VOGUE~
~GLAMOUR~
~CHICAGO PARENT'S 'HEY BABY'~
~BUZZFEED: "28 Hilarious Onesies You Need To Force Your Baby To Wear"
https://www.buzzfeed.com/mikespohr/28-onesies-for-the-funniest-baby-you-know?utm_term=.vfwO0AEnY#.ek95vWmw3

★GET SOCIAL★
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Instagram: @thepinetorch
>Facebook: facebook.com/thepinetorch
>Facebook VIP Group: https://www.facebook.com/groups/487993498253478/
>Website: www.thepinetorch.com
>"Dark" Website: www.thepinetorchdark.com
>Email: hello [!at] thepinetorch.com

With love
❤Mari // The Pine Torch

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Please order sizes carefully, as each item is custom made for you and so all sales are final.

If there has been an error on our part, please let us know and we'll do our very best to make things right. Your satisfaction is our priority.

Please note that The Pine Torch reserves all rights to designs and may release custom designs to the public as we see fit. Custom charges will not be refunded if the design is made public.
Shipping
>>Current time for most baby/kids handmade item(s) is 10-15 business days not including weekends.
>>Free Shipping for all orders over $35!

Please double check the address you select upon checkout. We pull all shipping information directly from Etsy, so we are not responsible for incomplete or incorrect addresses.

We answer all convos in the order they are received; Monday - Friday, 8 am - 5 pm. If you have messaged us over the weekend, please allow until Monday for a response. Thank you!

DOMESTIC SHIPPING:
The Pine Torch uses USPS First Class Mail shipping for Domestic Shipping. The Domestic Shipping fee includes USPS Tracking. If you'd like insurance on your order, just ask and we can add it. Expected Domestic Delivery Date is 2-5 Business Days.

INTERNATIONAL SHIPPING:
The Pine Torch uses USPS First Class Mail International for International Shipping. The International fee includes a Customs Number. Expected International Delivery Date is 6-10 Business days to many major markets. In my experience, orders to Australia can take up to 3-5 weeks, so allow enough time for holiday packages to arrive. Actual transit time may vary for origin and destination. We are not responsible for any customs fees.

If your package is lost, a store credit will be issued to you after 30 days showing no movement on its USPS tracking. Orders marked as delivered by the USPS cannot be credited.

RUSH ORDERS: Due to the volume of orders we receive, we are not currently offering a rush option.
Additional policies and FAQs
FAQ:
-------------------------------------------------
HOW IS THE CLOTHING MADE?
All of The Pine Torch items are completely custom designed by us from start to finish—from brainstorming to wrapping—we source ideas everywhere we go and then design them in either Illustrator/Photoshop or curate custom art from artists worldwide. We print each piece by hand using a really rad direct to garment (DTG) printer, which sprays ink directly onto the fibers of your garment, for the best quality available in the clothing industry. Your clothing comes out vibrant, beautiful, and best of all: durable and able to be worn time and time again.

*Color tones and slight variations in placement may occur on your design, as everything is hand-placed (and computer monitors are calibrated differently).

-------------------------------------------------

HOW SHOULD I CARE FOR CLOTHING?

CARE INSTRUCTIONS
We use a direct-to-garment printer on all of our items, so the designs are embedded into the fibers of the garments and are exceptionally durable. We know that you don't have time to do anything special when doing the wash. That said, items do hold up to normal wear and tear if washed on cool and not blasted in the dryer.

-------------------------------------------------

WHAT SIZE SHOULD I ORDER?

SIZING AND MATERIALS:
Onesies are super soft 100% cotton with double-needle ribbed binding on neck, shoulders, sleeves, and leg openings, and reinforced three-snap closure, for extra durability.

As a rule of thumb, it's always better to order too large than too small; babies will grow into them.

All garments may have The Pine Torch logo image printed on the inside nape of the neck (outside) of the back of the garment.

BODYSUITS
NB: Up to 9 lbs; up to 21 in.
6M: 11-14 lbs; 17-24 in.
12M: 15-20 lbs; 25-27 in.
18M: 21-24 lbs; 27-30 in.
24M: 25-28 lbs; 30-33 in.

KIDS TEES
6M: weight: 12-16lbs.; chest: 9-1/4 in.; length: 23-27 in.
12M: weight: 17-21lbs.; chest: 9-3/4 in.; length: 27-29 in.
18M: weight: 22-26lbs.; chest: 10-1/4 in.; length: 29-31 in.
24M: weight: 27-31lbs.; chest: 10-3/4 in.; length: 31-33 in.
2T: weight: 31-33lbs.; chest: 11-1/2 in.; length: 33-36 in.
3T: weight: 33-36lbs.; chest: 12-1/2 in.; length: 36-39 in.
4T: weight: 36-40lbs.; chest: 18-1/4 in.; length: 39-42 in.
5T: weight: 40-44lbs.; chest: 19-1/2 in.; length: 42-45 in.

WOMEN'S TEES
**RUNS LARGE
S: size: 0-2; chest: 30-32 in.; waist: 25-26 in.
M: size: 4-6; chest: 32-34 in.; waist: 27-28 in.
L: size: 8-10; chest: 36-38 in.; waist: 30-32 in.
XL: size: 12-14; chest: 40-42 in.; waist: 33-35 in.

WOMEN'S FLOWY RACERBACK TANKS + WOMEN'S SLOUCHY TANKS
**RUNS LARGE
S: Fits sizes 2-4
M: Fits sizes 6-10
L: Fits sizes 10-14
XL: Fits sizes 14-18

UNISEX TEES
**RUNS LARGE ON WOMEN
S: chest: 34-36 in.; waist: 30-32 in.
M: chest: 38-40 in.; waist: 32-33 in.
L: chest: 42-44 in.; waist: 33-34 in.
XL: chest: 46-48 in.; waist: 36-38 in.
2XL: chest: 48-50 in.; waist: 40-42 in.

FRINGE DRESSES
6M: weight: 12-16lbs.; chest: 9 in.; length: 23-27 in.
12M: weight: 17-21lbs.; chest: 9-1/2 in.; length: 27-29 in.
18M: weight: 22-26lbs.; chest: 10 in.; length: 29-31 in.
24M: weight: 27-31lbs.; chest: 10-1/2 in.; length: 31-33 in.
3T: weight: 33-36lbs.; chest: 11 in.; length: 34-38 in.
4T: weight: 36-40lbs.; chest: 11-1/2 in.; length: 39-41 in.
5/6T: weight: 40-44lbs.; chest: 13-1/8 in.; length: 42-44 in.

-------------------------------------------------

HOW DOES A CUSTOM ORDER WORK?

Currently due to volume, we are not offering custom orders.
Custom orders: If you can dream it, we can create it. For custom orders, we talk through your desires and specifications and then draft multiple options to choose from. Once those options are decided upon and production begins, we are unable to cancel/change the order. Intellectual property is property of The Pine Torch unless otherwise agreed upon.

-------------------------------------------------

WHEN WILL MY ORDER ARRIVE?

Current turnaround time for your handmade item(s) is 10-15 business days not including weekends. This timeline is from when you order to when we put your item(s) in the mail and does not include shipping time. weeks. Please allow extra time around the holidays.

DOMESTIC:
The Pine Torch uses USPS First Class Mail shipping for Domestic Shipping. The Domestic Shipping fee includes USPS Tracking. If you'd like insurance on your order, just ask and we can add it. Expected Domestic Delivery Date is 2-5 Business Days.

INTERNATIONAL:
The Pine Torch uses USPS First Class Mail International for International Shipping. The International fee includes a Customs Number. Expected International Delivery Date is 6-10 Business days to many major markets. Actual transit time may vary for origin and destination.

LOST PACKAGES: If your package is lost, a store credit will be issued to you after 30 days showing no movement on its USPS tracking. Orders marked as delivered by the USPS cannot be credited.
-------------------------------------------------

DO YOU SHIP OUTSIDE OF THE US?
Absolutely! We love shipping to our international customers. International shipping rates apply.
-------------------------------------------------
WHERE WILL MY ORDER SHIP FROM?
All The Pine Torch items ship from Phoenix.
-------------------------------------------------
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept payments through PayPal and all major Credit Cards.
-------------------------------------------------
WHAT IF I WANT TO RETURN SOMETHING THAT I ORDERED?

Please order sizes carefully, as each item is custom made for you and so all sales are final.

If there has been an error on our part, please let us know and we'll do our very best to make things right. Your satisfaction is our priority.

-------------------------------------------------

More information

Last updated on Oct 2, 2020
Frequently asked questions
What is your current turnaround time?

Current turnaround time for your handmade item(s) is 10-15 business days not including weekends. This timeline is from when you order to when we put your item(s) in the mail and does not include shipping time. weeks. Please allow extra time around the holidays

What garments can designs be printed on?

All of our designs can be printed on:
Bodysuits
Infant tees
Toddler Tees
Fringe Dresses
Unisex Tees

Our main website, www.thepinetorch.com has more of our adult items.

Custom and personalized orders

Currently, customs are closed due to order volume. But yes! When we do open up our customization, we can add names, dates, or even do completely custom work.

Care instructions

We use a direct-to-garment printer on all of our items, so the designs are embedded into the fibers of the garments and are exceptionally durable. That said, washing on cool and not using high heat on the dryer definitely helps with the durability of the garment.

Wholesale availability

Wholesale is currently closed due to retail volume. Check back for updates.

Where can I find you on social media?

We are very social. Find us on:
Instagram: @thepinetorch (tag us with #thepinetorch)
Facebook: www.facebook.com/thepinetorch

Tag us for a chance to be featured on our page!

How can I rush my order?

Currently, we are not offering rush options, but our overall turnaround time is considerably shorter than it has been in the past.

How long does it take to respond to my convo?

We try our best to answer convos as quickly as possible. We answer them in the order in which they are received, but please allow up to 48 hours for a response, as we do our printing/designing during the day. We answer convos Mon - Fri, 8am - 5pm, and sporadically during the weekends. Please allow until the following Monday for a response if you have sent us a convo over the weekend, as we dedicate weekends to family. Thank you!

How can I check the status of my order?

Each piece we make is handmade to order by us! Our current production time is 1-2 weeks (not including weekends and holidays). If you have a custom order, it could take a little longer for us to design it for you.

You can see the scheduled ship date of your order here:
www.etsy.com/your/purchases

Tracking notification emails are sent once your order has been shipped.

Can I get a design printed on a size you don't have listed?

Since everything is made to order, we can print any design onto any size garment. If you are looking for a size you don't see, particularly youth sizing or adult 2XL or 3XL, we can do it! Just send us a convo with what you're looking for. However, please allow for extra time outside of our typical turnaround time when ordering sizes we don't keep on-hand.